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Reviews of Sky Serra Hotel

3 out of 5
Sky Serra Hotel
Rua Tirol, 149, Planalto, Gramado

Reviews

9.2

Wonderful

Rating 10 - Excellent. 579 out of 838 reviews" "
Rating 8 - Good. 197 out of 838 reviews" "
Rating 6 - Okay. 41 out of 838 reviews" "
Rating 4 - Poor. 14 out of 838 reviews" "
Rating 2 - Terrible. 7 out of 838 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Gentle people. Delicious breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Beautiful place. People ready to help
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
No good experience! No flexibility! I paid 3 nights and use only 1 night.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Tivemos um pequeno problema com o ar-condicionado do quarto, que acabou pingando bastante no quarto durante a noite. Avisamos a recepção que ficou de providenciar o reparo necessário.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

eyal

Nice hotel Quite far from the center No option for dining in the hotel besides breakfast No bar etc Hotel is clean and the hotel staff are very friendly and like to help but hardly speaks any English
Stayed 4 nights in Nov 2018

10/10 Excellent

Germano, Iowa City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a fantastic breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to see the Christmas lights.
The hotel is just built very nice. The front desk people were outstanding,helpful and very friendly. The room was nice and comfortable. The breakfast was outstanding so much choices. It is just 5 minutes drive from the centre..easy parking . Wifi in the main hall is great.
Stayed 3 nights in Nov 2017

8/10 Good

benitez moura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Eliane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Delson Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom.
Hotel muito bom, boas acomodações e atendimento. Quarto amplo e limpo. Café da manhã ótimo. O hotel é próximo ao pórtico de Gramado. Tem piscina externa, não estava funcionando, mas liberaram para ir na piscinas de outros hoteis da rede. Recomendo o hotel, com garagem e manobrista sem custo.
Stayed 3 nights in Feb 2024

8/10 Good

GESIEL

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcelo

Stayed 1 night in Feb 2024

8/10 Good

Hoviler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Hotel bom confortável, café da manhã maravilhoso. Quartos limpos e bem arrumados. Área da piscina precisa melhorar, poucas cadeiras e guarda-sóis e ainda as mesas sujas. Não tem atendimento de bar na piscina então o hóspede tem que ir de roupa de banho até a recepção do hotel para pedir. O mesmo para as toalhas de piscina.
Stayed 2 nights in Feb 2024

10/10 Excellent

Danielly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Marius

Stayed 2 nights in Feb 2024

10/10 Excellent

Vinicio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belo hotel
Excelente hestadia, todos estão de parabéns pela recepção e atenção com seus hóspedes.
Stayed 5 nights in Feb 2024

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!
Segunda vez nesse hotel e a qualidade permanece a mesma. O hotel, funcionários, limpeza são perfeitos e o café da manhã espetacular.
Stayed 5 nights in Feb 2024

8/10 Good

WILLIAM OLIVEIRA DE CAMPO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Ana Maria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Simao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício!
Hotel muito bom, é um hotel simples mas com tudo o que é necessário para ter uma boa estadia, cama boa, chuveiro bom, café da manhã muito bom.
Stayed 1 night in Jan 2024

8/10 Good

Isabela

Stayed 4 nights in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Paulo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Dentro do esperado.
Stayed 5 nights in Jan 2024

10/10 Excellent

JONATHAN

Stayed 2 nights in Jan 2024

10/10 Excellent

Jaiane Bárbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Não voltarei a me hospedar no Sky
Wi-fi não funciona no quarto andar, tentei usar duas operadoras Claro e TIM e não da torre, não possui vaga de estacionamento para todos os hóspedes, tive que deixar meu veículo na rua exposto a intempéries, a piscina é de concreto pintado. Pelo preço cobrado, $500 a diária, achei caro pelo serviço oferecido. Decepcionado!
Stayed 3 nights in Dec 2023

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um dos melhores hotéis em que me hospedei nos últimos tempos. Prezam muito pela qualidade no atendimento e conforto do hóspede.
Stayed 4 nights in Dec 2023

10/10 Excellent

Delésia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento,muito aconchegante, tudo muito limpo e organizado
Stayed 2 nights in Dec 2023

10/10 Excellent

Églen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Joao Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Esperança, sem esperança.
Stayed 1 night in Dec 2023

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sem reclamações
Stayed 5 nights in Oct 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo e Benefício
Hotel muito bom, acomodações novas, atendimento dos colaboradores excelente. Não houve absolutamente nada que nos desagradou. Sugiro
Stayed 3 nights in Nov 2023

10/10 Excellent

Adilto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muito tranquilo, em meio a natureza.
Stayed 2 nights in Nov 2023

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Adans

Stayed 2 nights in Nov 2023

10/10 Excellent

Elza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

GUY

Stayed 1 night in Nov 2023

8/10 Good

Solange Teresinha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Marcus Prinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Muito bom. Ótimo atendimento.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento ao hóspede.
Funcionários muito receptivos demonstrando boa vontade em atender aos hóspedes.
Stayed 5 nights in Oct 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Gostei de tudo, funcionários educado e ótimo café da manhã.
Stayed 3 nights in Oct 2023

10/10 Excellent

Bianca

Stayed 1 night in Oct 2023

8/10 Good

Girleide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Gostamos muito do Hotel, staff cordial, prestativos e eficientes, limpeza dou nota 10, café da manhã muito bom, com grande variedade. Possui estacionamento próprio e elevador, ficamos no 2 andar, quarto espaçoso e com muitos cobertores. A área da piscina estava interditada, mas também estava muito frio para lazer nas piscina. O único ponto negativo para mim foi o colchão um pouco duro, pois como tenho hérnia de disco, senti um pouco de desconforto no final da estada. No mais recomendo
Stayed 5 nights in Oct 2023

10/10 Excellent

Fernanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima hospedagem
Hotel com ótima infraestrutura, muito limpo, atendimento gentil e excelente café da manhã.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um ótimo hotel com excelente cafe da manhã.
Stayed 1 night in Oct 2023

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bonito, ótimo atendimento dos funcionários, café da manhã muito bom, só os quartos perto do elevador da para escutar o barulho do elevador. Mais o restante é tudo bom.
Stayed 4 nights in Sep 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!
Stayed 3 nights in Sep 2023