10/10 Excellent
Mark
Business traveller
10 Mar,2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mark
Stayed 2 nights in Mar 2023
Save
Choose dates to view prices
The Portman Ritz-Carlton, Shanghai
Photo gallery for The Portman Ritz-Carlton, Shanghai
Overview of The Portman Ritz-Carlton, Shanghai
The Portman Ritz-Carlton, Shanghai
8.8/10 Excellent
Popular amenities
- Pool
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast available
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040
Explore the area
- Shanghai Centre1 min walk
- Jing'an Temple8 min walk
- Shanghai Children's Palace16 min walk
- Shanghai (SHA-Hongqiao Intl.)19 min drive
Room options
About this area
Shanghai
Located in Jing'an neighbourhood, The Portman Ritz-Carlton, Shanghai is connected to a shopping centre. Jing'an Temple and People's Square are notable landmarks, and travellers looking to shop may want to visit Nanjing Road Shopping District and The Bund. Looking to enjoy an event or a game while in town? See what's happening at Shanghai Changning Tennis Court or Shanghai Stadium. Guests appreciate the hotel's central location.
What's nearby
- Shanghai Centre - 1 min walk
- Plaza 66 - 2 min walk
- Jing'an Temple - 8 min walk
- Shanghai Exhibition Center - 13 min walk
- Shanghai Children's Palace - 16 min walk
Getting around
Restaurants
- Siva Lounge - 5 min walk
- 壹柒零叁面馆 - 7 min walk
- 魚門客棧 - 5 min walk
- 鱼门客栈 - 2 min walk
- 王家沙点心店 - 5 min walk
About this property
The Portman Ritz-Carlton, Shanghai
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Cashless transactions are available for all charges at the property
Safety measures
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Parking and public transport
- Self parking on site (CNY 120 per night)
- Limited on-site parking
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
- 24-hour return train station shuttle (surcharge)
- Train station shuttle on request
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 274 for adults and CNY 137 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Restaurants on site
- Portman's
Things to do
- Aerobics classes
- Fitness centre
- Indoor pool
- Lifeguards on site
- Outdoor pool
- Sauna
- Shopping centre
- Shopping
- Spa services
- Hot tub
- Steam room
Family friendly
- Free cots/infant beds
- Corner/local shop
- Indoor pool
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Corner/local shop
- Lockers available
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Business services
- Business centre
- Computer station
- Conference centre (60666 square feet of space)
- Meeting rooms - 11
Outdoors
- Lifeguards on site
Spa
- 3 treatment rooms
- Body treatments
- Couples treatment room(s)
- Facials
- Massage - deep-tissue
- Massage - hot stone
- Massage/treatment rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Grab bar near toilet
- In-room accessibility (selected rooms)
- Lever door handles
- Portable bath seat
- Roll-in shower (selected rooms)
- Transfer shower
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Heating (climate-controlled)
- Pillow menu
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Dressing gowns
- Hairdryer
- Separate bath and shower
- Towels
Entertainment
- TV/satellite channels
Food and drink
- Electric kettle
- Free bottled water
- In-room dining only
- Minibar
More
- Connecting rooms available
- Desk
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
- Turndown service
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Policies
Check-in
Check-in from 2:00 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Renovations and closures
The following facilities or services will be unavailable from February 8 2023 to December 31 2023 (dates subject to change):
- One of the swimming pools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.1 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: CNY 5000 per day A damage deposit of CNY 1000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: from approximately CNY 274 for adults and from CNY 137 for children
- Self-parking fee: CNY 120 per night
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 408.1 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club, fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai
Frequently asked questions
The Portman Ritz-Carlton, Shanghai Reviews
Reviews
8.8
Excellent
8.9/10
Cleanliness
8.8/10
Staff & service
8.5/10
Amenities
8.4/10
Property conditions & facilities
8.7/10
Eco-friendliness
Reviews
10/10 Excellent
Xilai
12 Feb,2023
Xilai
Stayed 4 nights in Feb 2023
10/10 Excellent
Jennifer
Travelled with group
26 Nov,2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jennifer
Stayed 2 nights in Nov 2021
10/10 Excellent
WEN JIN
26 Nov,2021
WEN JIN
Stayed 2 nights in Nov 2021
10/10 Excellent
SEAN
Travelled with family
26 Oct,2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEAN
Stayed 1 night in Oct 2021
10/10 Excellent
Jennifer
21 Sept,2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff Ever!!
Jennifer
Stayed 2 nights in Sep 2021
10/10 Excellent
Michael
Business traveller
18 Sept,2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael
Stayed 1 night in Sep 2021
10/10 Excellent
Verified traveller
17 Aug,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 2 nights in Aug 2021
10/10 Excellent
CHEE CHOONG
Business traveller
1 Aug,2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
CHEE CHOONG
Stayed 7 nights in Jul 2021
10/10 Excellent
Diego
Business traveller
29 Jul,2021
Liked: Cleanliness, property conditions & facilities, room comfort
Diego
Stayed 1 night in Jul 2021
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