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JW Marriott Hotel Shanghai Tomorrow Square

Photo gallery for JW Marriott Hotel Shanghai Tomorrow Square

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of JW Marriott Hotel Shanghai Tomorrow Square

JW Marriott Hotel Shanghai Tomorrow Square

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
399 Nanjing West Road, Shanghai, Shanghai, 200003

Explore the area

  • Popular LocationShanghai City Hall9 min walk
  • Popular LocationNanjing Road Shopping District11 min walk
  • Popular LocationPeople's Square12 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)21 min drive

Choose dates to view prices

About this area

Shanghai

Located in Downtown Shanghai neighbourhood, JW Marriott Hotel Shanghai Tomorrow Square is connected to a shopping centre. Shanghai Grand Theatre and Shanghai Museum are cultural highlights, and travellers looking to shop may want to visit Huanghe Road and Nanjing Road Shopping District. Yu Garden and Great World Entertainment Center are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Shanghai travel guideOpens in a new window
Map

What's nearby

  • Shanghai Grand Theatre - 5 min walk
  • Shanghai City Hall - 9 min walk
  • Renmin Park - 10 min walk
  • Nanjing Road Shopping District - 11 min walk
  • People's Square - 12 min walk

Getting around

  • Shanghai Railway Station - 10 min drive
  • Dashijie Station - 10 min walk
  • Hongqiao International Airport (SHA) - 21 min drive

About this property

JW Marriott Hotel Shanghai Tomorrow Square

Luxury hotel connected to a shopping centre in Shanghai with health club
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
JW Marriott Hotel Shanghai Tomorrow Square offers 333 accommodations with minibars and a safe. 42-inch Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CNY 50 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 228 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • JW's California Grill
  • WanHao Chinese Restaurant
  • Marriott Cafe
  • 360 Gourmet Shop
  • Lobby Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Business services

  • Conference centre (17545 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 291.5 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 228 per person (approximately)
  • Airport shuttle fee: CNY 900 per vehicle (one-way)
  • Self-parking fee: CNY 50 per day
  • Rollaway bed fee: CNY 291.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

JW Marriott Hotel Shanghai Tomorrow Square
JW Marriott Hotel Tomorrow
JW Marriott Shanghai Tomorrow Square
JW Marriott Tomorrow
JW Marriott Hotel Tomorrow Square
JW Marriott Tomorrow Square
JW Marriott Hotel Shanghai Tomorrow Square Hotel
JW Marriott Hotel Shanghai Tomorrow Square Shanghai
JW Marriott Hotel Shanghai Tomorrow Square Hotel Shanghai

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 315 out of 487 reviews
5 - Excellent 65%
Rating 4 - Good. 142 out of 487 reviews
4 - Good 29%
Rating 3 - Okay. 16 out of 487 reviews
3 - Okay 3%
Rating 2 - Poor. 8 out of 487 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 487 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in town
After a meltdown incident at the airport, quickly booked JW and went over. I probably wasnt in the best state of mind but reception, I believe it was Claire, was so gentle and friendly that I was able to regain composure. Got to my room and realized that I was extremely early for the check in. 2 years into covid, I've started seeing service levels deteriorating at many international businesses, including hotels. JW is a clear exception and this shows how serious they take their service standards. Well done.
Stayed 1 night in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay cation
JW Marriott is a beautiful hotel in a prime location, right in People's Square. Metro is a 2 min. walk. Beds comfy and room average size and very clean and top notch. Views are excellent and staff is very helpful. Breakfast buffet is excellent and views from breakfast room on 38th floor are fabulous. Highly recommend staying here and getting the breakfast room rate.
Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not as advertised. Paying for the view.
Picked the Junior Suite based on pics used on website for this room. Specifically requested that the toys advertised in the room were provided. Was told upon arrival that the toys were not part of the offer. No attempt to provide any toys or entertainment for the kids, like was advertised. Furthermore, the bathrobes and towels felt like sandpaper. At this hotel you are paying for the view. Didn't experience anything else to justify the high price.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

5/5 Excellent

Stayed 2 nights in Aug 2020

4/5 Good

Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019