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Four Seasons Hotel Shanghai

Photo gallery for Four Seasons Hotel Shanghai

Primary image
Indoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe
View from room
TV, DVD player, iPod docking station, pay-per-view films

Overview of Four Seasons Hotel Shanghai

Four Seasons Hotel Shanghai

3.5 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
500 Weihai Road, Shanghai, Shanghai, 200041

Explore the area

  • Popular LocationShanghai City Hall13 min walk
  • Popular LocationPeople's Square14 min walk
  • Popular LocationShanghai Museum19 min walk
  • AirportShanghai (PVG-Pudong Intl.)46 min drive

Room options

About this area


Four Seasons Hotel Shanghai is located in Downtown Shanghai, a neighbourhood in Shanghai, and is near a metro station. People's Square and Jing'an Temple are notable landmarks, and travellers looking to shop may want to visit Xintiandi Style Shoppping Centre and The Bund. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Shanghai Stadium. Guests love the hotel's convenience for public transportation: South Huangpi Road Station is 8 minutes on foot and West Nanjing Road Station is 14 minutes.

What's nearby

  • Shanghai City Hall - 13 min walk
  • People's Square - 14 min walk
  • Shanghai Museum - 19 min walk
  • Jing'an Temple - 7 min drive
  • Xintiandi Style Shoppping Centre - 11 min drive

Getting around

  • Shanghai Railway Station - 5 min drive
  • South Huangpi Road Station - 8 min walk
  • Pudong International Airport (PVG) - 45 min drive

About this property

Four Seasons Hotel Shanghai

3.5-star hotel in the heart of Downtown Shanghai, rejuvenated in 2016
You can look forward to a terrace, shopping on site and a hair salon at Four Seasons Hotel Shanghai. Treat yourself to a body scrub, a manicure/pedicure or a massage at Qin the Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-in
  • A front desk safe, smoke-free property and a 24-hour front desk
  • A banquet hall, express check-out and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and proximity to public transport
Room features
All 422 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as climate-controlled air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with deep-soaking baths and hairdryers
  • TVs with satellite channels and DVD players
  • Separate sitting areas, fridges and daily housekeeping


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Self parking on site (CNY 120 per day)
  • Valet parking on site (CNY 30 per night)

Food and drink

  • Buffet breakfast available for a fee daily: CNY 262 per person
  • 4 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Studio
  • Si Ji Xuan

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms


  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room


  • Terrace


  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible path of travel


  • Renovated entire property โ€“ April 2016
  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Down duvet
  • Hypo-allergenic bedding


  • Dressing gowns
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Separate bath and shower


  • DVD player
  • iPod dock
  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge


  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofing

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93% of travellers were happy with check-in
Check-in time starts at 2 PM
Express check-in


Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 262 per person (approximately)
  • Self-parking fee: CNY 120 per day
  • Valet parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas has a 3-device limit

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons Hotel
Shanghai Four Seasons
4 Seasons Hotel Shanghai
Four Seasons Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel
Four Seasons Hotel Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does Four Seasons Hotel Shanghai have a pool?

Yes, this property has an indoor pool.

Is Four Seasons Hotel Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Seasons Hotel Shanghai?

Self-parking is available for CNY 120 per day. Valet parking is available for CNY 30 per night.

What time is check-in at Four Seasons Hotel Shanghai?

Check-in begins at 2 PM.

What time is check-out at Four Seasons Hotel Shanghai?

Checkout is at noon.

Where is Four Seasons Hotel Shanghai located?

Located in Downtown Shanghai, this spa hotel is within 1 mi (2 km) of People's Square, Shanghai Museum and Jing'an Temple. Xintiandi Style Shoppping Centre and Jade Buddha Temple are also within 2 mi (3 km). South Huangpi Road Station is 8 minutes by foot and West Nanjing Road Station is 14 minutes.

Overall score and ratings



Rating 5 - Excellent. 299 out of 469 reviews
5 - Excellent 64%
Rating 4 - Good. 124 out of 469 reviews
4 - Good 26%
Rating 3 - Okay. 32 out of 469 reviews
3 - Okay 7%
Rating 2 - Poor. 11 out of 469 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 469 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great part of Shanghai
Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!
Stayed 3 nights in Jan 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Centrally Located Hotel
Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Stayed 4 nights in Dec 2019

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abominable service, unclean rooms
Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Stayed 2 nights in Jan 2020

5/5 Excellent

Stayed 1 night in Jan 2020

5/5 Excellent

tee wei
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Greta, California
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Friendly and professional, but not at all stuffy. Very family-friendly. Nice touches such as stuffed animal for my daughter and birthday treats at lovely breakfast and waiting for me in room at end of the day. Not the newest or most high tech property but beautiful and clean. Highly recommend and canโ€™t wait to go back!
Stayed 5 nights in Dec 2019

5/5 Excellent

Canson, LA
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT is a very good property in the area, convenient to go everywhere within walking distance.
Stayed 4 nights in Dec 2019

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities
The staff are excellent. They are very responsive and professional, as one would expect at a Four Seasons and in Shanghai. The location is also ideal, near multiple metro lines and within walking distance from a number of great neighborhoods. At the same time, the rooms themselves are a bit tired. The thing that struck me in walking into the room was the carpet. It was worn and there was a dark ring around the parameter of the room, under the baseboard, where dirt has collected over time. Some of the accessories like the bed skirt also seemed a bit old. All and all, I kept wondering why Four Seasons continues to keep its name on this property, without a renovation. It wasn't a bad experience, and I might consider staying there at the future, though I expected more given the Four Seasons name.
Stayed 3 nights in Dec 2019