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Reviews

4.5 / 5Excellent
850 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Shanghai World Financial Center
    3 min walk
  • Popular Location
    Jin Mao Tower
    5 min walk
  • Popular Location
    Oriental Pearl Tower
    9 min walk
  • Airport
    Shanghai (SHA-Hongqiao Intl.)
    22 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Club Room King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Room Queen Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Grand Room Twin Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Grand Riverview King Bed

    Room Amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Riverview Twin Bed

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room Twin Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Grand Suite King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • King City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Riverview King Bed

    Room Amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Riverview Queen Bed

    Room Amenities

    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Grand Riverview Queen Bed

    Room Amenities

    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, 1 King Bed, River View

    Room Amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Deluxe Riverview Room King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room Queen Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Club Deluxe Room King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Diplomat Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand, Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Suite View King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, Grand Hyatt Shanghai is in the city centre and connected to the convention centre. The area's natural beauty can be seen at The Bund and Yu Garden, while Shanghai Science and Technology Museum and Shanghai Museum are cultural highlights. Shanghai Disneyland© and Shanghai Ocean Aquarium are also worth visiting.

Visit our Shanghai travel guide
Popular Location

What's nearby

  • Shanghai World Financial Center - 3 min walk
  • Jin Mao Tower - 5 min walk
  • Shanghai Tower - 7 min walk
  • Oriental Pearl Tower - 9 min walk
  • Shanghai International Convention Centre - 17 min walk

Getting around

  • Lujiazui Station - 8 min walk
  • Shanghai South Railway Station - 15 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Canton – Serves lunch and dinner daily.
  • Club Jin Mao – Serves lunch and dinner daily.
  • Kobachi – Serves lunch and dinner daily.
  • Cloud 9 – Restaurant with a bar. Serves lunch and dinner daily.

About this property

Grand Hyatt Shanghai

Luxury hotel connected to the convention centre in Downtown Shanghai, walk to Shanghai Tower
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 548 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are TVs with cable channels.
Grand Hyatt Shanghai offers 548 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 262.2 per person
6 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Meeting rooms
Conference space (30139 square feet)

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Hairdryer
Separate bathtub and shower

Entertainment

TV channels
premium channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 262.2 per person (approximately)
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Grand Hyatt Shanghai Hotel
  • Grand Hyatt Shanghai
  • Shanghai Hyatt
  • Shanghai Grand Hyatt
  • Hyatt Shanghai
  • Grand Hyatt Shanghai Hotel Shanghai
  • Grand Hyatt Shanghai Hotel
  • Grand Hyatt Shanghai Shanghai
  • Grand Hyatt Shanghai Hotel Shanghai
4.5

Excellent

5 - Excellent
533
4 - Good
221
3 - Okay
58
2 - Mediocre
27
1 - Poor
11
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Professional and friendly staff. Convenience to transport.

Stayed 3 nights in Jan 2020

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

The air was shut down for the entire stay, making the room very stuffy. They maintenance person told us we could have a different room, but they were all the same. The service in the drink and dessert venue was bad, the staff seemed under trained.

Stayed 2 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    It’s just plain spectacular. Unparalleled View. Weather in December is rainy which dampens the spirits but it’s still a phenomenon.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel has an unrivalled view of the bund and the rooms were furnished nicely. Only inconvenience is the 2 separate elevators to bring you to your room .. which we can’t really complain when we stayed on the 75 floor

    Stayed 2 nights in Dec 2019

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