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Overview of Grand Hyatt Shanghai

Photo gallery

Featured image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Grand Hyatt Shanghai

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationIFC Mall2 min walk
    Popular LocationShanghai World Financial Center3 min walk
    Popular LocationShanghai Stock Exchange8 min walk
    AirportShanghai (SHA-Hongqiao Intl.)38 min drive

Choose dates to view prices

Grand Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Diplomat)

5/5 guest room rating
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

4.6/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 Queen Bed

5/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

4.7/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, River View

4.2/5 guest room rating
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed, River View

4.5/5 guest room rating
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

4.4/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Deluxe)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, River View

4/5 guest room rating
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 3
  • 2 Queen Beds

Club Room, 1 King Bed, River View (Deluxe)

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, River View

5/5 guest room rating
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Club Room, 1 King Bed

5/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 Queen Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

About this area

Shanghai

Located in Pudong neighbourhood, Grand Hyatt Shanghai is connected to a shopping centre. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Science and Technology Museum. Shanghai Disneyland© and Shanghai Natural History Museum are also worth visiting.
Popular Location

What's nearby

  • IFC Mall - 2 min walk
  • Shanghai World Financial Center - 3 min walk
  • Jin Mao Tower - 5 min walk
  • Shanghai Stock Exchange - 8 min walk
  • Oriental Pearl Tower - 9 min walk

Getting around

  • Shanghai Railway Station - 8 min drive
  • Lujiazui Station - 8 min walk
  • AirportShanghai (SHA-Hongqiao Intl.) - 38 min drive

Restaurants

  • Where to eat
  • Canton – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Club Jin Mao – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Kobachi – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Cloud 9 – Tapas bar offering Spanish cuisine. Serves lunch and dinner daily.
View in a map

About this property

Grand Hyatt Shanghai

Luxury hotel connected to the convention centre in Pudong, walk to Shanghai Tower
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 548 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and TVs.
Grand Hyatt Shanghai offers 548 forms of accommodation with minibars and a safe. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 266 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference space (30139 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 266 per person (approximately)
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Shanghai and receive a full refund?
Yes, Grand Hyatt Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Shanghai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hyatt Shanghai?
As of 27 Jan,2021, prices found for a 1-night stay for 2 adults at Grand Hyatt Shanghai on 4 Feb,2021 start from SG$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hyatt Shanghai have a pool?
Yes, this property has an indoor pool.
Is Grand Hyatt Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Shanghai?
Self-parking is free at this property.
What time is check-in at Grand Hyatt Shanghai?
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Grand Hyatt Shanghai?
Checkout is at noon.
Does Grand Hyatt Shanghai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 650 per vehicle applies.
Where is Grand Hyatt Shanghai located?
Located in Pudong, this luxury hotel is steps away from IFC Mall and Shanghai World Financial Center. Shanghai Tower and Oriental Pearl Tower are also within 10 minutes. Lujiazui Station is 8 minutes by foot and Dongchang Road Station is 9 minutes.
4.4
Excellent
Rating 5 - Excellent. 544 out of 872 reviews
5 - Excellent 62%
Rating 4 - Good. 225 out of 872 reviews
4 - Good 26%
Rating 3 - Okay. 61 out of 872 reviews
3 - Okay 7%
Rating 2 - Poor. 30 out of 872 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 872 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Terrible check in process. It took almost hour and a half to check in. Room is a bit dated.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was excellent- highly recommended.
Stayed 4 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, room comfort
Good location.
I have stayed here many times. Can notice the hotel's age from some details. Location is good, that's the main reason I stay here. Can hear noice from outside and from the neighboring room. Suggest hotel improve it. There is a strange sound in the night. Pretty lound. Happened 3 times in the night and woke me up. The hotel staff explain to me it's due to the outside wall structure. Not sure, but my sleep was interrupted by the sound.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff. Convenience to transport.
Stayed 3 nights in Jan 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
The air was shut down for the entire stay, making the room very stuffy. They maintenance person told us we could have a different room, but they were all the same. The service in the drink and dessert venue was bad, the staff seemed under trained.
Stayed 2 nights in Jan 2020

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