3/5 Okay
Verified traveller
29 Aug 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2020
Overview of Grand Hyatt Shanghai
Photo gallery
Grand Hyatt Shanghai
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
IFC Mall2 min walk
Shanghai World Financial Center3 min walk
Shanghai Stock Exchange8 min walk
Shanghai (SHA-Hongqiao Intl.)38 min drive
Choose dates to view prices
Grand Suite, 1 King Bed, City View
- 65 sq m
- City view
- Sleeps 3
- 1 King Bed
Suite (Diplomat)
5/5 guest room rating
- 65 sq m
- City view
- Sleeps 3
- 1 King Bed
Room, 2 Single Beds
4.6/5 guest room rating
- 40 sq m
- City view
- Sleeps 3
- 2 Single Beds
Club Room, 1 Queen Bed
5/5 guest room rating
- 40 sq m
- City view
- Sleeps 2
- 1 Queen Bed
Room, 1 Queen Bed
4.7/5 guest room rating
- 40 sq m
- City view
- Sleeps 2
- 1 Queen Bed
Room, 2 Single Beds, River View
4.2/5 guest room rating
- 40 sq m
- River view
- Sleeps 3
- 2 Single Beds
Club Room, 1 King Bed, River View
4.5/5 guest room rating
- 40 sq m
- River view
- Sleeps 3
- 1 King Bed
Room, 1 King Bed
4.4/5 guest room rating
- 40 sq m
- City view
- Sleeps 3
- 1 King Bed
Grand Suite, 1 King Bed
- 65 sq m
- City view
- Sleeps 3
- 1 King Bed
Club Room, 1 King Bed (Deluxe)
- 40 sq m
- City view
- Sleeps 3
- 1 King Bed
Club Room, 2 Single Beds
- 40 sq m
- City view
- Sleeps 3
- 2 Single Beds
Room, 1 King Bed, River View
4/5 guest room rating
- 40 sq m
- River view
- Sleeps 3
- 1 King Bed
Room, 2 Queen Beds, City View
- City view
- Sleeps 3
- 2 Queen Beds
Club Room, 1 King Bed, River View (Deluxe)
- 45 sq m
- River view
- Sleeps 3
- 1 King Bed
Room, 1 Queen Bed, River View
5/5 guest room rating
- 40 sq m
- River view
- Sleeps 2
- 1 Queen Bed
Club Room, 1 King Bed
5/5 guest room rating
- 40 sq m
- City view
- Sleeps 3
- 1 King Bed
Club Room, 1 Queen Bed, River View
- 40 sq m
- River view
- Sleeps 2
- 1 Queen Bed
About this area
Shanghai
Located in Pudong neighbourhood, Grand Hyatt Shanghai is connected to a shopping centre. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Science and Technology Museum. Shanghai Disneyland© and Shanghai Natural History Museum are also worth visiting.
View in a map
What's nearby
- IFC Mall - 2 min walk
- Shanghai World Financial Center - 3 min walk
- Jin Mao Tower - 5 min walk
- Shanghai Stock Exchange - 8 min walk
- Oriental Pearl Tower - 9 min walk
Getting around
- Shanghai Railway Station - 8 min drive
- Lujiazui Station - 8 min walk
- Shanghai (SHA-Hongqiao Intl.) - 38 min drive
Restaurants
- Where to eat
- Canton – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
- Club Jin Mao – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
- Kobachi – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
- Cloud 9 – Tapas bar offering Spanish cuisine. Serves lunch and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self-parking on site
- On-site parking is wheelchair accessible
- 24-hour return airport shuttle (surcharge)
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 266 per person
- 5 restaurants and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness centre
- Full-service spa
- Indoor pool
- Sauna
- Shopping
- Hot tub
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Free cots/infant beds
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
Business services
- Business centre
- Meeting rooms
- Conference space (30139 square feet)
Spa
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage/treatment rooms
- Reflexology
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Linens
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Hairdryer
- Separate bathtub and shower
Entertainment
- TV channels
- Premium channels
- TV
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Policies
Check-in
Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: CNY 266 per person (approximately)
- Airport shuttle fee: CNY 650 per vehicle (roundtrip)
- Rollaway bed fee: CNY 408.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.3/5
Staff & service
4.2/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Kenneth
28 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 4 nights in Jan 2020
4/5 Good
Verified traveller
Business traveller
24 Jan 2020
Liked: Cleanliness, staff & service, room comfort
Good location.
Stayed 1 night in Jan 2020
5/5 Excellent
Ap, Las Vegas
22 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
1/5 Terrible
Verified traveller
Travelled with partner
13 Jan 2020
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
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