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The Langham, Shanghai, Xintiandi

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Indoor pool
Indoor pool
Indoor pool
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Overview of The Langham, Shanghai, Xintiandi

VIP Access

The Langham, Shanghai, Xintiandi

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
No.99 Madang Road, Luwan District, Shanghai, Shanghai, 200021

Explore the area

  • Popular LocationPeople's Square9 min walk
  • Popular LocationXintiandi Style Shoppping Centre13 min walk
  • Popular LocationTianzifang20 min walk
  • AirportShanghai (PVG-Pudong Intl.)31 min drive

Choose dates to view prices

About this area

Shanghai

Located in Downtown Shanghai neighbourhood, The Langham, Shanghai, Xintiandi is connected to a shopping centre. People's Square and Jing'an Temple are notable landmarks, and travellers looking to shop may want to visit K11 Art Mall and Xintiandi Style Shoppping Centre. Don't miss out on a visit to Yu Garden.
Visit our Shanghai travel guideOpens in a new window
Map

What's nearby

  • Xฤซntiฤndรฌ - 1 min walk
  • K11 Art Mall - 7 min walk
  • People's Square - 9 min walk
  • Xintiandi Style Shoppping Centre - 13 min walk
  • Tianzifang - 20 min walk

Getting around

  • South Huangpi Road Station - 4 min walk
  • Shanghai South Railway Station - 11 min drive
  • Pudong International Airport (PVG) - 31 min drive

Restaurants

  • Restaurants on site
  • Cachet
  • Tang Court
  • XTD Elevated

About this property

The Langham, Shanghai, Xintiandi

Luxury hotel connected to a shopping centre in Shanghai with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 355 rooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, DVD players and separate baths and showers.
The Langham, Shanghai, Xintiandi offers 355 accommodations with DVD players and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Chaun Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 280 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese

Business services

  • Business centre
  • Conference centre (21500 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from March 15 2022 to March 31 2022 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge(s)
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 291.5 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 280 per person (approximately)
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)
  • Rollaway bed fee: CNY 291.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Langham Hotel Shanghai Xintiandi
Langham Shanghai Xintiandi
Langham Xintiandi Shanghai
Shanghai Xintiandi Langham
Langham Xintiandi Shanghai Hotel
The Langham Xintiandi Shanghai
Langham Shanghai Xintiandi Hotel
The Langham, Shanghai, Xintiandi Hotel
The Langham, Shanghai, Xintiandi Shanghai
The Langham, Shanghai, Xintiandi Hotel Shanghai

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 438 out of 602 reviews
5 - Excellent 73%
Rating 4 - Good. 132 out of 602 reviews
4 - Good 22%
Rating 3 - Okay. 25 out of 602 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 602 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 602 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, not to eat.
Excellent service, very good rooms with top notch amenities and a great location The Sunday buffet was very disappointing though, especially the fact that seafood and meat cooked on the same griddle with the result that flavours got mixed up.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

5/5 Excellent

Stayed 2 nights in Jun 2020

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is good. The hotel facilities are getting old though. The Tang Court restaurant is not as good as before.
Stayed 2 nights in May 2020

5/5 Excellent

Stayed 1 night in May 2020