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Reviews of Holiday Club Puerto Calma

4 out of 5
Holiday Club Puerto Calma
Joaquin Blanco Torrent 2, Puerto Rico, Mogan

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 340 reviews" "
Rating 8 - Good. 134 out of 340 reviews" "
Rating 6 - Okay. 35 out of 340 reviews" "
Rating 4 - Poor. 6 out of 340 reviews" "
Rating 2 - Terrible. 3 out of 340 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JULIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous property with amazing view in a lovely quiet area. Would highly recommend and will definitely return
Stayed 5 nights in Apr 2024

6/10 Okay

Lucja

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
It is definitely not a 4 star complex. Location is very good, close to Puerto Rico centre and beach. Very good restaurants across the road. The cleaning lady very nice. Unfortunately cocroaches in the apartment. We stayed in multiple different places in Gran Canaria and never came across that many of them if at all. Swimming pool was not heated for a couple of days. Water was freezing and kids got sick. It seemed to be warmer towards the end of out stay but it looks like it's an ongoing issue and is not permanently fixed as they claimed. The female lifeguard was very unpleasant and looked like she didn't want to be there at all. Constantly giving out to people for any reason she could think of.....it was totally over the top as the pool was quiet and it felt like even swimming in it was a crime. The male lifeguard was a bit more pleasant. Pool bar quite good. Nice drinks, nice staff and happy 2 hours - great value. Overall very average standard. Would not be rushing back
Stayed 10 nights in Mar 2024

10/10 Excellent

Graham Kenneth, Wokingham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern.... everything works. You can buy drinking water at reception.
Stayed 7 nights in Jan 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, room comfort
New years break
Good sized rooms . Friendly reception staff . All amenities you need and good location
Stayed 2 nights in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded our expectations, we were in room 3, absolutely huge balcony, watched the sunset over the sea every night. Super clean, great shower and facilities in the room, comfy bed. Lovely large pool with lots of sunbeds. Across the road was a supermarket and a selection of the best restaurants in PR, also an irish bar which served the best English breakfast. A 10 minute short walk down to the beach or a taxi was around 5e. Could'nt fault the hotel, highly recommend.
Stayed 7 nights in Dec 2023

8/10 Good

Tine

Stayed 4 nights in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness
Great - ish
Apartment complex was great, apartment was great, pool area was great. Bar was overpriced and we kept getting charged different amounts for the same drinks. Unfortunately we was on the side with a partial sea view and got no sun at all on the balcony.
Stayed 7 nights in Nov 2023

10/10 Excellent

Ben

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Lyndsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Puerto Calma. The reception staff were friendly and very helpful, which made our holiday a breeze. There was plenty of activity leaflets to browse through and easy to book. The air-conditioning in the apartments were very good, however we would have loved a little information booklet to help us change the language and use it as well as the oven & hob. I would highly recommend this hotel.
Stayed 7 nights in Aug 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic views over marina, easy walking distance to beach and marina, good pool and always able to get sunbeds, highly recommend
Stayed 7 nights in Jun 2023

8/10 Good

Michelle

Liked: Cleanliness, room comfort
Lovely place
Lovely place to stay. Cleaner in most mornings and left the place spotless. Great reception staff checking in very prompt. Barman very nice and helpful. Lifeguards very friendly.
Stayed 8 nights in Aug 2022

10/10 Excellent

Kristoffer

Liked: Cleanliness, room comfort
Amazing hotel - will book next time again!
Great views and a really good location for sun, sunsets and walks. No problem with parking for free on the street. Nice room and friendly staff. We didn't use the restaurant as there's plenty of restaurants in the area walkable by foot.
Stayed 7 nights in Feb 2022

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Jun 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Gerat apartments, modern and clean lovely balcony
Stayed 7 nights in Jun 2022

8/10 Good

Alun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely 1 week stay in February , with 2 teenagers . Pool was great , plenty of sunbeds and quiet. Food at hotel was limited would have liked some healthy options . Breakfast was again basic but plenty for what we needed . Only one member of staff serving at one time , at busy times in particular breakfast this was not enough. Hotel is a 10 minute walk to main beach and amentieis however across the road from the hotel is a great supermarket, Irish bar and a number of lovely restaurants. Two bed apartment very spacious and very clean , view from all rooms is stunning Overall a really nice hotel with minor negatives . I would return next year
Stayed 7 nights in Feb 2022

6/10 Okay

Evdokiya

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very comfortable beds, beautiful views, well located to nearby restaurants and supermarkets. Close to the beach. Very regular good cleaning service.
Stayed 7 nights in Dec 2021

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, room comfort
Late holiday
Excellent location and surroundings. No Sun direct to veranda.
Stayed 14 nights in Dec 2021

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb location staff and services Made this one of our most enjoyable holidays ever
Stayed 14 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Stayed 7 nights in Nov 2021

10/10 Excellent

GREG

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Olga

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2021

6/10 Okay

Cecilia

Stayed 14 nights had to get onto reception to get sheets changed after 9 nights .rooms only cleaned on mondays . We arrived back to our apartment at 5 in the afternoon on day of cleaning to discover our apartment door was left open all day . Had to go to reception to get clean towels .
Stayed 15 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
The place to stay.
Amazing location and hotel staff very friendly.
Stayed 11 nights in Sep 2021

10/10 Excellent

Leoni

Liked: Cleanliness, room comfort
Highly recommended
The apartment was amazing (004) - excellent views from massive balcony - spacious - all fixtures and fittings new. Everything you need from an apartment just like an home from home. Alvaro on reception was really good, always smiling and couldn’t do enough for us. Highly recommended
Stayed 13 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 12 nights in Feb 2020

10/10 Excellent

Ellen, Germany

Travelled with family
Liked: Cleanliness, amenities
My family stayed here (3 children - 9, 7, & 5) and we absolutely loved it. The view toward the beach was amazing. It was wonderful sitting on the balcony at night watching the sunset. The walk to the nearest beach took us about 10 minutes. There is a great running trail options around here with a point of interest (i.e. stairs) that you can tackle. The staff was friendly and helped us with any and everything we needed. We will definitely be back!
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very good. The standard of cleaning was excellent. I do not have any specific critisism of the Holiday Club. We thoroughly enjoyed our stay.
Stayed 17 nights in Jan 2020

6/10 Okay

Gudmundur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Smoking at the pool
It’s a nice hotel and fine location. Free parking next to the hotel depending on availability. Rooms are nice but the mattress is not to good for a 4 star hotel! Also I can’t give a hotel to manny stars that allows smoking at the poolside and in front on the restaurant. We never found the gym that’s supposed to be there.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Good views. nice staff. Not too far from the beach or shopping centre.
Stayed 5 nights in Jan 2020

8/10 Good

Waldemar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice hotel, good location, very friendly staff. the ocean view bit noisy as per the street nearby but fully compensated by the beautiful view on the bay. Can definitely recommend. Pool ok. Breakfast bit monotonic.
Stayed 7 nights in Jan 2020

10/10 Excellent

Moira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to back soon!
We have been there numerous times with friends who have timeshare there, this was the second time I have booked it myself and all was as good as ever. The new Restaurant has a varied menu to cater for all and very tasty food!
Stayed 14 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good choice
Loved this complex . Apartment was really modern and immaculately clean . We are a family of four and there was plenty of room , the balcony was huge and doors opened from the bedroom and the lounge which was useful . Huge fridge freezer , dishwasher , microwave and hob . Safe in the wardrobe and ample clothes storage . The pool area was lovely , pool heated , bar serving food aswell . We paid to have breakfast and it was well worth it . 0830-1100 and although a small area there was a good selection and was constantly refreshed . Sausages bacon beans and eggs . Salami cheese tomatoes cucumber . Fruit and yoghurt . Bread and pastries . Cereals . Coffee teas and juices . The staff were all hard working and very friendly . Beautiful views over the marina and easy walking distance to all restaurants bars and shops . Would definitely recommend .
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 12 nights in Sep 2019

8/10 Good

Pavel

Liked: Cleanliness, staff & service, room comfort
Amazingly clean and very friendly staff
Amazingly clean and very friendly staff, good pool. Area, seems not the best... If you about to swim in the ocean - seems better Amadores area, if about attractions - Mas Palomas, tracks - north. 30% of our vacation we spent in the car.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is immaculate & very good value for money , great location also for a relaxing holiday
Stayed 7 nights in Sep 2019

6/10 Okay

Gerry

Liked: Cleanliness
Wi fi was annoying as you have to keep on logging in and sometimes it just drops.i had to use my own data connection most of the time.instructions for safe were incorrect.it doesn't tell you that you have to put your pin no in twice when setting up.pool is very small and not really suitable for swimming.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
liked view air conditoning weak
Stayed 14 nights in Jul 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great apartment with friendly helpful staff. Good location with only a 10 minute walk to the main shopping centre / restaurants
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maids were in everyday fresh towels very clean nothing was a problem for all the staff
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get your money’s worth and reception are amazing!
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice room and friendly staff. No real complaints, would go again.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean and well equipped. Every thing was in good order and we had a lovely terrace overlooking the harbour which had sun loungers as well as table and chairs. Lovely pool. They were working on the bar so it was a little noisy.
Stayed 13 nights in Mar 2019