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Reviews of 20 Degrés Sud

5 out of 5
20 Degrés Sud
Coastal Road, Pointe Malartic, Grand-Baie

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 93 reviews" "
Rating 8 - Good. 27 out of 93 reviews" "
Rating 6 - Okay. 5 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
My wife and I had a great stay. The rooms are great and the food was amazing.
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Well I will not recommend this property to anyone my bedding was not changed for three days until I queried it the room facilities is not up to scratch well over priced I would say it’s a two star boutique well too expensive I don’t want to carry on but I will never recommend it to anyone the spar is bad I had manicure and pedicure done they charged me 100pounds for a man and they did a very bad job of it i complained about it they agreed with me and refunded back my money
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the early check-in after my long flight from Canada (via Amsterdam).
Stayed 4 nights in Dec 2018
Response from Xavier Guillet on 22 Feb,2019
Dear Guest, Thank you for you notation and feedback here. We have in heart to make our best for our guest, we are glad to read that you appreciated our gesture. Best regards,

8/10 Good

charlotte, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but expensive and small rooms!
Mauritius as a whole is an expensive island and the hotel rates reflected this! Take lots of spending money!
Stayed 7 nights in Aug 2018

10/10 Excellent

Natasha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A boutique hotel with very pleasant staff
Lovely location in the bay. A small hotel, but has all the amenities you need for adults only stay. Most pleasant staff. Beautiful food. Rich library, gorgeous atmosphere. Feel like you are at home.
Stayed 3 nights in Aug 2018
Response from Xavier Guillet on 30 Aug,2018
Dear guest, Thank you for your kind comment, we are glad to read that your enjoyed your stay with us. We wanted you to feel like home and you felt as it was ! We are truly delighted to read that. We hope to see you again, Best regards,

10/10 Excellent

Emanuele, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotellerie, good food, great hospitali
Beautiful boutique hotel on a small sandy beach. Nice rooms. Great atmosphere, great food including lots of good and fresh fish. Only downside, in August it's windy.
Stayed 7 nights in Aug 2018
Response from Xavier Guillet on 30 Aug,2018
Dear Guest, We are glad to read your kind comment, thank you very much. We hope to see you again, Best regards,

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Wonderful, with a few problems.
Amazing place, and beautiful area of the island. The staff was wonderful and helped me organize a lot of activities. I loved being there. The cleanliness of the room was sub-par. The shower overflowed because the drain was plugged and water went all over the bedroom and living room. The maid didn’t replace the toiletries or all towels daily. It was not so nice in that regard. Also, with the car rental, the GPS didn’t work and I had to use my phone data to get around. The hotel said I didn’t have to pay for the GPS, but then when I dropped off the car, there was a big argument with the car rental company and they made me pay. I contacted the hotel regarding this, and have not heard back. Disappointed in them, especially with their amazing service while I was there.
Stayed 3 nights in Aug 2018

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless. Came for a rest and recovery break, ten days of taking it easy, and access to great water activities and spa services. Food included in the booking is excellent. Did not get bored with the choices, which also include daily special dishes. Great service from guest relations, without feeling any pressure. Many thanks again to the great team. Highly recommended. It is one of the few places where I felt that the actual experience was beyond my expectations from the website.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Dishonest and sorely mistreated!!!!
I rarely rate things negatively, but I had a terrible experience here and wish to warn others. However, before getting to the bad, it would only be fair to give an honest opinion of the good as well. The rooms are nice and the service staff were very friendly. The food was also excellent. Unfortunately, it only takes one bad thing to make a stay memorable for the wrong reason, particularly for a property that is marketed as upscale. So on to the incident... I was booked on a half board basis, which in every place I've ever stayed means that breakfast and dinner are included in the price. At no point was I ever told that there would be supplements charged for certain dishes. I received my bill the night before I checked out and noticed extra charges on my bill. I raised this with the front desk and when I told them I was not informed about additional charges either during my check in or by the wait staff they said they would take care of it. I thought that was the end of it, but later I was requested to speak with the manager. They said they couldn't do anything about the extra charges and then proceeded to make me feel like I was stupid for not knowing something that no one explained to me and was not explicit on their menu. I've never felt so belittled by hotel management and would never recommend this place to anybody. There are many beautiful places to visit in Mauritius so I suggest you find somewhere else to go!
Stayed 3 nights in Jun 2018
Response from T. Lambrechts on 11 Jul,2018
Dear Guest Thank you for letting us know your feeling about your stay as from the 15th of June to the 18th of June. We are glad that our rooms pleased you as well as our friendly staff and excellent food. We are sorry that your comment is anonymous. About the issue you’ve been through we want to let you, and the viewers here, know that every extra cost on the menu is written on it. We have 4 starters with supplement on our 10 starters, 50% of our main dishes are included in the half board menu with any supplementary cost, and you could have enjoyed 5 desserts out of our 7 choices without any cost. We also have a different chef suggestion menu that is available to our half board guests everyday. One of our welcoming front desk officer has explained it to you upon your arrival and you have every day signed the bills for the supplements. You came to see us the last day to say that you didn’t want to pay for any extra fees. As per our records you signed the following extras: - 1 Lobster ravioli (+6€) - 1 chocolate fondant (+3.75€), - 1 Crab (+7€) - 1 Beef Filet with truffle (+7.5€) We do believe that these supplements are justified as we only use fresh and high quality products as you will find in other gastronomic restaurants. And as you mention the food was excellent. Thanks to your comment we will make sure that this situation won’t happen again and we’ll ask to our waiters and waitresses to make sure that our guest knows about the supplementary costs that are written on the menu and understand it well. We hope to see you again in our hotel despite this issue. Best regards, T. Lambrechts

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic rooms poorly designed and look right into main pool area - upgraded and had a great time
Stayed 6 nights in Mar 2018
Response from Xavier G on 15 Mar,2018
Dear Guest, Thank you for your review on Expedia. We are glad that you have enjoyed your upgrade and that your stay ended beautifully and that you have had a great time with us. In fact, every room category has a different view. The charm rooms (of entry category) has a garden/pool view, whereas our Beachfront, Suites and Austral Suites are all overlooking the sea. We will be more than happy to welcoming you soon. Kindest regards, Xavier G

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely isolated hotel, with nice friendly staff, private beach and good food
Response from Xavier G on 5 Mar,2018
Dear James, Thank you for your kind review on our hotel. We are glad that you have enjoyed your stay with us and look forward to welcome you again. Kind regards, Xavier G

4/10 Poor

grahame, woking

Disliked: Staff & service
Not 5* by any stretch........too many rules
Despite email confirmation prior to travel didn’t get room we thought we’d booked. Spiralled downward from there; too many petty rules quoted to us on arrival and to cap it all was told to re-park my car as policy says cars must be reveresed into spaces. Checked out after 1 night of 4 night stay. It felt that guests got in the way of the hotel, it’s policies and tbe staff. Could be such a brilliant place but reminded me of being at school. Avoid.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time in an elegant resort
Amazing staff, wonderful facilities, super super tasty food, great location, peace and quiet... you couldn’t ask for more if you’re looking for some relaxing, peaceful, quiet and wonderful time in an elegant location. The staff is absolutely amazing and have truly made our stay very special by taking care of us! Thanks a lot for everything!!
Stayed 3 nights in Dec 2017
Dear Guest, Thank you for your time, sharing your impressions on our hotel. We are pleased to read that the charm of the 20 Degrés Sud - Relais et Châteaux, have met your expectations. We would be more than happy to welcoming you back. Warm regards, The direction of the 20 Degrés Sud - Relais et Châteaux

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique hotel
Great service, great food, great location! Had a fantastic stay here, can't recommend it enough we had suite 3 with views over the bay.
Stayed 7 nights in Oct 2017
Response from Xavier Guillet on 13 Nov,2017
Dear Leo, Thank you for your kind review of our hotel. We are pleased that you have enjoyed your time with us. In fact, our main aim is to provide the best level of services to our guests and your appreciation is very motivating. Awaiting the pleasure to welcoming you back among us. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Dear Guest Many thanks for your kind review on Expedia. It was at pleasure to welcoming you in our superb hotel, we are glad that you enjoyed your stay at 20°. Best Regards Xavier Guillet

10/10 Excellent

A&L, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small sophisticated hotel
We have just returned home to the UK after 10 blissful days staying at 20 Degrees Sud. I would describe it as a small boutique hotel with the décor and feel of the colonial era and at times it does feel like you have been transported back to the 19th century when you are sitting in a rattan chair by the pool having your cocktail served by a liveried waiter, but of course it has all the modern facilities you could want. We stayed in one of the superior beachfront rooms, although in our case it was actually beach facing rather than beachfront, but it was very spacious with a large balcony and queen sized bed and we couldn’t fault it. I understand the standard rooms are quite compact so it would be worth comparing space against price before making your booking. The private beach facing the bay is small but wonderfully maintained and they supply a free boat taxi service to Grand Baie town several times a day and also include snorkelling trips to the reef at 10am and a range of canoes, paddle boards and a small sailing catamaran for customers’ use. There is also the Lady Lisbeth which is a 100 year old pleasure boat moored on their jetty which can be hired for romantic dinners – at a price. We opted for half board which is recommended as the hotel is situated in a mainly residential area and there are no restaurants or shops nearby. Dinner can be taken in the restaurant overlooking the beach or on the terrace by the pool (often accompanied by local musicians) and each meal

10/10 Excellent

Mark, New Lothrop, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to relax and unwind
We were there on our honeymoon and it was a perfect place to relax and enjoy the sun and beach. The staff was very helpful with any questions we had. The food was excellent and we enjoyed having the different suggestions of the day besides the normal menu. The rooms were very clean and comfortable. It was a beautiful and quiet place to just relax and enjoy your stay.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Navita

Small Charming hotel, pricey for a 4*
My wife and I stayed here for 4 nights in Nov 2016. We arrived in the evening 730pm and the check in took longer then expected. They had said the room wasn't ready although it states check in time is 3pm! We had booked the charming room and it was quite small - the bathroom was bigger then the bedroom! The room features were beautiful almost like staying in at Soho Farmhouse - white washed rooms with shabby chic furniture. We had half board - breakfast and dinner included. it was a continental Breakfast with special orders of egg so not much really. Dinner was lovely and some good options however a lot of the items on the menu are not included in the half board. Also if your hungry after 930pm then you're kind of stuck as the kitchen closes no in room dining and your in a remote area which means you can't go anywhere. The beach is small but has a beautiful view of the bay, can be windy at times. Watersport are complimentary although didn't get a chance to do any. Boat shuttle available into town however its a shabby boat which didn't seem safe! A charming hotel with a games room and a very big library of books with traditional games back gammon, large chess board etc. A nice place if you don't want to leave the hotel however it is rather small and we were the youngest couple there (Aged 30-35) A lot of insects around the premises - i saw a snake crawling up the stairs as i went to my room! but thats natural right in a place like Mauritius

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel
I emailed before we arrived that our flight to Mauritius was arriving at 0600.We arrived at 0730 to be greeted by Vic, the service relations manager with coffee and breakfast, she told us our room was not available until 1400 but she had made another room available for us to sleep and shower in after our overnight flight. What a greeting!! We were so impressed that we changed our stay to half board and enjoyed four fantastic dinners. The location of the hotel is on the beach across the bay from Grand Bay, there is a free shuttle boat 4 times a day to the town. The hotel provides free snorkling, afternoon tea and bike hire. We can not recommend this hotel to highly, facilities location and most of all superb staff. Brian Potter

10/10 Excellent

alicd, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with a boutique atmosphere
A perfect best from which to make the most of a stay in Mauritius. Rooms are lovely and spacious, spotless, breakfast is plentiful, staff are super-polite, friendly and will help with anything, including finishing and booking anything you need on the island. 4pm afternoon tea is a nice touch, evening dinner is delicious, varied and beautifully presented, well worth the half-board and a lovely atmosphere to come back to. Windy spot so wander around the coast/bay to find paradise beaches.

10/10 Excellent

Pete, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
We stayed for a week at the end of May and have a brilliant time. The hotel has real character and the food was absolutely fantastic. I actually proposed here and the staff were incredibly helpful in arranging a special night for the occasion. Sadly it was too windy every day I was there to go on the Lady Lisbeth for a private meal but thanks to the thoughtful staff (particularly Marcel) I ended up with something even better. As the private beach is roughly East facing it can be a bit windy, nice if you get a bit hot on the beach but if you want something more sheltered there's a massive, and surprisingly quiet, public beach call Mont Choisy just a five minute cycle away which we went to a few times to watch the sun set. Absolutely brilliant stay and I would definitely recommend.

10/10 Excellent

Christophe

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
The hotel is really nice style and comfy .the staffs are nice and friendly . The room is a bit small but it's nice and the bed is comfy . The bathroom is just a curtain between the room and it's clean . Need to shut the door properly for the AC . The wifi always disconnect . The beach is really small and not enough spaces . The breakfast not much choice but it's good quality . I am quite happy with this hotel .

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is place is amazing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay.
Everyone was very helpful and attentive, nothing was too much trouble. Well done to the staff. The food was very good and well served by the excellent waiters

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Even better than expected! Hotel was intimate enough that we were able to meet other guests and make new friends. We found that the consierge did not meet our usual high standards.
view from our sunbed
ronly a few steps from our room

8/10 Good

paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Overall, we throughly enjoyed our stay and would return. The pools and beaches were clean and great for relaxing, the food was delicious, and there was a range of activities (such as a day trip to Flat Island on the catamaran) that really added to our experience. The only niggles were a couple of issues with service: a slightly disorganised food service on a couple of occasions and a beach staff member who offered poor customer service, but all of the other staff offered an exceptional level of service and we were made to feel very welcome by them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jia Jia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel! Amazing setting with attentive staff. Numerous excursions and water sport facilities. We stayed in the Austral Suite which was luxurious with amazing view of the bay. We had an excellent day at Ile Plate, and would defintely recommend it.

10/10 Excellent

Tommy76

Liked: Cleanliness, staff & service, room comfort
Fantastic butique hotel
I can recommend this hotel as a one of the best hotels on the island. Its such a amazing place. The lovely public beach is 5 minutes away, you can take a bike to get there. Great food, fantastic people. Recommend !

10/10 Excellent

mr michael, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic boutique Hotel.
This hotel has everything, its site on aqua blue waters has the most fantastic food, the service is amazing with loads of staff on hand. Lots of things to do from use of bikes, canoes, free boat transfers, sailing and snorkeling gear. The best compliment is that it feels like a better version of home. The most standout part though is the staff, managed impeccably by the owner of the hotel, they were attentive without being intrusive and nothing was too much trouble. A paradise setting indeed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande Baie elegance
Delightful, secluded and un-crowded boutique hotel with very good amenities in an excellent location. Very good guest relations. Room spacious and well-appointed. Breakfasts very good, dinners good. An enjoyable stay and easily recommendable.

10/10 Excellent

roggill, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb small hotel
It is a small hotel, right on the beach - our room was 20 yards from the sand! Good restaurant for breakfast and dinner. We stayed on half board and the range of dishes was excellent meaning that we did not have to choose anything twice during our stay of 9 nights. Wines were mostly French and good quality with prices broadly as you would expect to pay in the UK. We were spending about £20- £25 per bottle - fine as long as you are not going for gold! The service was excellent from all the staff and management, with some being superb. The room was not huge, but assuming the weather is good - it was for us - you will only change clothes and sleep in it. Unless you are a honeymooner when you might like a suite!

10/10 Excellent

Pobstar, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Adult hotel with a shabby chic vibe
We had a fantastic time at this very unique hotel in Grand Baie. It's got a frenchy vibe as the island was formally a french colony before it was claimed by the English. I would describe the hotel as a Soho house style place on a tropical beach - we loved it. The beach area is small but very private & well appointed. It's worth making use of their catamaran, canoes or go snorkeling trips every morning, this is all free. Flat island trip is a must, but take loads of sunblock!

10/10 Excellent

Ashers

Liked: Cleanliness, staff & service, room comfort
What a super place
I took my wife for a "special birthday" celebration and it was certainly special, one of the best hotels in which I have stayed. All the staff were fantastic from the monent we arrived until our departure, the room was lovely and the food excellent. I would certainly recommend a massage in the Spa. There is a fantastic mile long beach about a mile away within easy reach by the complementary cycles provided. Highly recommended. 2

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The hotel has great potential ...
I have mixed feelings about our stay at 20 Degrés Sud. Firstly, I must say that it is a beautiful hotel with some lovely views over the bay. It is, however, overpriced in my opinion, compared with other places we stayed at in Mauritius. Generally speaking, the service is good, apart from a couple of waiters who managed to spoil our dining experience. We had to wait quite some time to get served, the food is delicious though so worth waiting for, but then the bill was not right and we just couldn't be bothered asking to have it corrected and waiting another half an hour. Our room was rather small but nice. The outside rooftop bathroom was a lovely surprise but the creaky bed and the drafty door could do with some maintenance. One example of great service was when they turned on the hammam just for us, as I asked if we could use it. All in all, our stay was pleasant but I'm not in a hurry to return.
Stayed 3 nights in Jul 2022

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charme désuet pour cet hotel en bord de plage
Personnel très agréable, beaucoup d'effort pour apporter le meilleur service mais quelques détails à améliorer. Le petit-déjeuner pourrait être plus varié. Le restaurant est très bon particulierement le soir. La literie est parfaite. Petite plage et navette en bateau pour Grand Baie apréciable. Bonnes prestations au spa.
Stayed 4 nights in Oct 2019
Response from Charlotte, Marketing Manager on 17 Dec,2019
Cher voyageur, Merci mille fois pour votre commentaire ! Nous sommes heureux de lire que votre séjour vous ait plu. Nous espérons vous revoir bientôt, Cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Boutique hôtel très cosy et charmant, lieu calme, bonne situation dans la baie de Grand Baie, à proximité en voiture des centres commerciaux de la région. Chambre de type colonial impeccable et bien équipée, même la catégorie la plus basique, toutefois pas bien insonorisée pour certaines. Restaurant d’excellente qualité pour le dîner avec une cuisine goûteuse et raffinée. Le spa est très reposant et bien agencé et les soins y sont de qualité, juste un peu chère par rapport à la moyenne habituelle des prix pratiquée à Maurice. Le petit déjeuner est très complet avec un bémol concernant les omelettes et œufs au plat ou brouillés qui sont servis sur commande 30 minutes après...et ceci alors même que nous ne sommes pas nombreux au petit déjeuner, et c’est répétitif tous les jours.
Stayed 3 nights in Aug 2019

10/10 Excellent

EK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel toujours au petit soin pour vous, surtout les dames de la réception. chambre standard parfaite, propre. restauration au TOP !! Suppléments a prévoir pour se faire plaisir (eau, vin et certains plats non compris en demi pension) Piscine calme, mais pas assez de transat, premier arrivée... Petite plage privée, mais rien a voir avec la plage de MON CHOISI. Plage bien équipée et sports nautiques a disposition. Pause gouter à 16h ... j'adore !! Spa tres ZEN et Hamam à disposition. Excursion disponible pour l'ile Gabriel à faire obligatoirement !! Tres bonne adresse à retenir
Stayed 8 nights in Mar 2019
Response from Xavier Guillet on 30 Apr,2019
Cher EK, Merci pour votre commentaire et votre note, nous sommes très heureux de lire que vous avez passé un agréable séjour au 20 Degrés Sud, Relais & Châteaux. Notre plage est en effet intime et prend l’allure d’une crique calme et paisible. Nous notons vos remarques concernant les transats en vue de nous améliorer. Nous espérons vous revoir, Bien cordialement

8/10 Good

Siri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Charlotte B on 2 Mar,2019
Cher Siri, Merci pour votre note ici. Nous sommes ravis que votre séjour vous ait plu. A très bientot

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très serviable et très gentil Pas assez de soleil autour de la piscine ni sur la plage Restaurant excellent, ils ont obtenu la 5 ème étoile le 1 er novembre
Stayed 10 nights in Nov 2018
Response from Xavier on 12 Dec,2018
Chers clients; Nous vous remercions pour votre agréable commentaire suite à votre séjour dans notre établissement Nous espérons avoir le plaisir de vous accueillir à nouveau

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koselig boutique hotell
Veldig flott hotell! God mat, og hyggelig service! Fine og renslige rom. Frokosten var helt ok, middagene veldig bra. Gratis tilgjengelighet på sykler var perfekt. Skulle gjerne hatt oftere båtshuttle inn til sentrum. Selve hotellet lå i et område som var ganske vindfullt da vi var der, dette satte nok en demper på at vi ikke brukte hotellet og uteområdet like mye. Vi reiste heller til andre strender der vinden og solen var varmere. Ellers absolutt å anbefale som et koselig boutique hotell med ikke for mange mennesker!
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceuil parfait Hotel magique et a taille humaine, restaurant hors pair
Stayed 3 nights in Oct 2018
Response from Xavier on 12 Dec,2018
Chers clients; Nous vous remercions pour votre agréable commentaire suite à votre séjour dans notre établissement Nous espérons avoir le plaisir de vous accueillir à nouveau

10/10 Excellent

Cenina, Firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
atmosfera rilassata, staff gentile, camera molto pulita, cucina buona. zona molto ventosa, è spesso difficile godere della spiaggia, ma la piscina è riscaldata.
Stayed 7 nights in Sep 2018

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
A beautiful and cozy hotel with a lot of charm. The staff were amazing and the food incredible!
Stayed 3 nights in Jun 2018
Response from Xavier on 14 Jul,2018
Dear Mikael, Thank you very much for your kind review on your recent experience at the 20 Degrés Sud - Relais & Châteaux. We are delighted and honoured to read that you have enjoyed every moment and aspect of your stay with us. We sincerely appreciate your comments and hope to have the privilege of welcoming you back with us in the near future. Kindest regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, reposant. Personnel accueillant, respectueux. Je recommande cette hôtel.
Response from Xavier Guillet on 6 May,2018
Cher Client, Nous vous remercions d'avoir partagé votre avis Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et que le charme de notre établissement ainsi que les services proposés étaient à la hauteur de vos attentes. Nous souhaitons vivement de vous retrouver parmi nous. Cordialement,

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dining in Grand Baie
Very warm welcome upon arrival in this cozy,, charming hotel. It was more compact than expected perhaps due to it's location in busy Grand Baie. Did not use the beach facilities so have no comment, nor the small swimming pool situated in the middle of the hotel. The restaurant was delicious, and one of the nicest meals we experienced, the breakfast buffet was equally enticing. The room was clean and practical, though smaller than expected. We were very surprised that this hotel is (and the only one on the island) labelled a Relais and Chateaux. We stayed in several hotels that were easily on a par.. and they certainly not the most expensive.
Response from Xavier Guillet on 4 May,2018
Dear Philippe, Thank you for your time reviewing our hotel. We are glad to read that you have had an enjoyable stay with us and that you have enjoyed our services, as much as, the hospitality and service provided by our staff. We hope to have the pleasure to welcoming you back. Warm regards,