"From check in to check out I wish I had never booked a stay here. I understand it might be the off season, but I would still expect a certain level of standards to upheld.
At check in, I was treated with a semi-rude process. Confusion that I even had a reservation. Staff still expected me to pay, even though I had already prepaid through Expedia.
Once in the room, I was even more disappointed. I had to kill a couple bugs; and more returned every evening and morning. This is the middle of winter…where are they coming from???
The room was dirty, didn’t look cleaned. There wasn’t any toilet paper on the dispenser, and only a partial roll on the back of the toilet. The TV is quite small and outdated. Nothing is updated about this place. I have attached plenty of pictures. Any pictures I saw when booking don’t even come close to replicating my experience.
The front door doesn’t seal to the building frame. Curtains don’t close properly. And the heating/cooling unit runs nonstop.
Housekeeping services were never offered. I had to go request more toilet paper. I left garbage outside the door and it finally was taken on day 2.
I would never stay at this establishment if it was the only place with a room. I’d sleep in my car!!
Pictures attached for reference!!
I stayed from March 10-13, 2026.
"
"Terrible! Not clean! Food on the wall and on the floor. Shower curtain smelled terrible.
Toilet was not secure. Electrical wires taped up. Not safe at all!
Extremely expensive for the condotion the motel is in.
Would not recommend at all!"
"The ski hill closed for the two days we were there to ski so therefore, we had no access to a restaurant because the restaurant at the hotel wasn’t open either. We quickly realized not having a mini fridge was inconvenient too."
"The room is amazing, the beds are so cozy. The services provided were amazing.
The housekeeper was so polite and helpful.
The owner was amazing and remember us from last year. We will probably make this a winter tradition. Cant wait to try you guys out in the summer."
"Are hosts were very nice. It was like staying at home and with family and the food was awesome and the entertainment and the cleanliness. Everything was just very very nice."
Yes, there are holiday rentals close to the most popular sights in Grand Narrows, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Grand Narrows?
Explore the area and family-friendly sights such as Bras d'Or Lakes and Watershed Interpretive Centre, or get out into nature at a spot like Bras d'Or Lake. Highland Village Museum and Kidston Island Lighthouse are a couple of places you'll find in the wider area.
What are holiday rentals like in Grand Narrows?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Grand Narrows. Holiday rentals provide amenities such as hot tubs, fire pits and patios so you'll feel just like you're at home. If you're concerned about cleanliness, holiday rentals can provide a sense of privacy away from public hotel lifts and busy concierge desks while still allowing you a great travel experience. You'll also get more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is a great choice for families.
Go further with the Expedia app
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
Scan the QR code with your device camera and download our app