Find Luxury Hotels in Great Barrier Reef

"We loved the Shanghai-La! The staff was wonderful, the rooms are clean and large , great location - a few minutes walk to the Esplanade!"

"Very tired but clean room. The view was excellent and the size of the room was good. Breakfast was quite basic but tasty. I approached a staff member during breakfast for a couple of extra serviettes and her response was " well you could have gotten them from over there" as she pointed to the desk at the entrance to the restaurant. To be fair I had searched everywhere else prior to asking. I advised her I would certainly do as she suggested and got them myself. She did then approach me later with some extra serviettes but to be honest I was pretty disgusted at her attitude. Both check in and check out was very quick and easy and the staff at the front desk polite and efficient."

"I loved my stay at Novotel it was in an ideal position close to everything I needed the staff so lovely and helpful breakfast was great, and they surprised me with a bottle of wine and cake fir my birthday , such a thoughtful gesture thank you George "

"Messaged requesting an early check, didn’t receive a reply or acknowledgement. Very uncomfortable mattress & pillows. "

"Very outdated rooms . Could do with renovations."

"The view was wonderful and the staff were helpful and friendly. We didn’t use the kitchen much but it was well stocked with essentials for meals, if you choose to eat in. The apartment was a good size but we found the furnishings to be very uncomfortable. Both hubby and I struggled to sleep well, the bed was far too firm for our liking. The sofa mattresses were no more comfortable. This is a good facility if you like very firm sleeping and for a family environment. The pool and hot tub were lovely but constantly overrun with children jumping from the rocks, which made it impossible to enjoy. I do not recommend this location for a couples holiday… we planned our trip specifically to avoid the school break atmosphere, as we longed for relaxation. This was not the place for that. We spent most of our time on Catseye Beach and down at the marina, as the pool just wasn’t an option. Highly recommend the Beach Club for an exquisite dinner and Manta Ray for fantastic marina lunch."

"We didnt have breakfast,"

"Yes"

"Ok"