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Reviews of St George Hotel

2.5 out of 5
St George Hotel
7-10 Albert Square, Great Yarmouth, England

Reviews

7.2

Good

Rating 10 - Excellent. 103 out of 400 reviews" "
Rating 8 - Good. 136 out of 400 reviews" "
Rating 6 - Okay. 81 out of 400 reviews" "
Rating 4 - Poor. 44 out of 400 reviews" "
Rating 2 - Terrible. 36 out of 400 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not what i expected at all It was dirty blood on bathroom surface dirty under the bed fridge not working properly froze my milk tiles in bathroom filthy and tiles in lift were falling off Window banged constantly through the night as it had no shutting mechanism held by a door chain I would not recommend this to anyone it was disgusting
Stayed 2 nights in Apr 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and very friendly. Would definitely come again
Stayed 1 night in Apr 2024

8/10 Good

Catherine

Stayed 2 nights in Apr 2024
Response from Management on 9 Apr,2024
Thank you very much for your review

6/10 Okay

Jake

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Housekeeping was good, changed and restocked water bottle, towels and hot drink stuff. However shower wasn't working, there were cobwebs and the vent in the bathroom was filled with dust.
Stayed 2 nights in Mar 2024
Response from Management on 3 Apr,2024
Thank you for your review

2/10 Terrible

Pedro

Stayed 1 night in Feb 2024
Response from Management on 22 Mar,2024
Thank you very much for your review

8/10 Good

Emma

Travelled with partner
It was a nice hotel. Nothing amazing but nothing too much to complain about area wasn’t great
Stayed 1 night in Feb 2024
Response from Management on 1 Mar,2024
Thank you very much for your review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good
Was good for just the 3 nights and comfortable. However, the hotel could do with a bit of a revamp as it was a bit run down but still good for a short stay.
Stayed 3 nights in Feb 2024
Response from Management on 1 Mar,2024
Thank you very much for your review

6/10 Okay

Sauli

Travelled with family
Disliked: Staff & service, property conditions & facilities
Shower valve was broken we could not have a shower in a morning water was too hot and I could not turn the heat down
Stayed 1 night in Feb 2024
Response from Management on 1 Mar,2024
Thank you very much for your review

6/10 Okay

Kelly

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Management on 1 Mar,2024
Thank you very much for your review

6/10 Okay

Goran

Liked: Staff & service
Disliked: Property conditions & facilities
Response from Management on 1 Mar,2024
Thank you very much for your review

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 2 nights in Dec 2023
Response from Management on 1 Mar,2024
Thank you very much for your review

6/10 Okay

Diba

Liked: Cleanliness
The staff was amazing and good
Stayed 1 night in Dec 2023
Response from Management on 1 Mar,2024
Thank you very much for your review

2/10 Terrible

Angela

Disliked: Property conditions & facilities, room comfort
Refund
It was terrible I woke up the next morning really I’ll with pneumonia as the bedroom ceiling was leaking right onto the bed and we were all wet I told management and they just said oh thank you . I wasn’t offered compensation or even a free night at hotel so i would like to propose a refund
Stayed 1 night in Nov 2023

8/10 Good

Rebecca

Stayed 2 nights in Nov 2023

6/10 Okay

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi and data in basement rooms was almost unusably bad. Everything else was pretty good, would stay again in a different room.
Stayed 7 nights in Oct 2023

8/10 Good

Gavin

Liked: Cleanliness, room comfort
All ok
Room much nicer than last time I stayed. Much quieter this time too. In need of a refurb but for the price we paid was fine. Poor water pressure in shower.
Stayed 1 night in Oct 2023

6/10 Okay

John, Calgary

Travelled with partner
Ok for a cheap rental. Radiators off due to low occupancy
Stayed 3 nights in Oct 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Did not do breakfast anymore
Stayed 2 nights in Sep 2023
Response from Management on 12 Oct,2023
We are sorry but no breakfast is available

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
Room furniture was tired, tatty and old. Shower pressure was hopeless. Room was noisy as no soubdproofing from coridor or other rooms. Bar and restaurant long since closed. Clearly being used a homeless shelter.
Stayed 1 night in Oct 2023
Response from Management on 12 Oct,2023
Thank you for your review.

6/10 Okay

Steve

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was tired ready for a make over. No breakfast included. People smoking in the front lobby. Probably not stay there again.
Stayed 4 nights in Sep 2023
Response from Management on 12 Oct,2023
Thank you for your review

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the hotel at all it was not clean and people.where.sitting on the steps smoking etc and abusive. Y
Stayed 1 night in Sep 2023
Response from Management on 21 Sept,2023
You didn't show up

8/10 Good

simon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Management on 21 Sept,2023
Thank you very much for your review

8/10 Good

Wendy

Stayed 1 night in Sep 2023
Response from Management on 20 Sept,2023
Thank you very much for your reviewWe look forward to see you back

8/10 Good

Keeley

Liked: Cleanliness, staff & service
Disliked: Room comfort
Was only a little weekend away, the location was spot on couldn’t picked a better spot. Hotel is run down but you do get what you pay for we wasn’t expecting the ritz. Only bad thing I can say is the. Beds were really uncomfortable my partner will sleep anywhere but he didn’t sleep great. Basic but we didn’t want much just somewhere to put our head at night. No bar or restaurant as stated but plenty around. Staff all friendly
Stayed 2 nights in Sep 2023
Response from Management on 19 Sept,2023
Thank you very much for your review

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on 9 Sept,2023
Thank you very much for your reviewLook forward to see you back

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, amenities
Overall the positioning of hotel great staff friendly just let down by a sewage smell from bathroom making it unusable we purchased air fresheners and the smell wouldnt go away so suspect drainage problem other than that nice room although in basement had pmenty of light staff very friendly
Stayed 1 night in Aug 2023
Response from Management on 9 Sept,2023
Thank you very much for your reviewLook forward to see you back

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2023
Response from Management on 9 Sept,2023
Thank you very much for your reviewLook forward to see you back

10/10 Excellent

Samantha

Stayed 1 night in Aug 2023
Response from Management on 2 Sept,2023
Thank you very much for your reviewLook forward to see you back

2/10 Terrible

Natalie

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The staff were lovely n it was very clean Other guests were terrible We was woken at 1.30 am by a group of 3 adults next to us fighting in the room screams swearing slamming doors until 4.30am I had 2 young children with me and they were absolutely petrified it’s not acceptable
Stayed 1 night in Aug 2023
Response from Management on 29 Aug,2023
Dear Natalie, we do apologize for the inconvenient the other guests caused to your family.But we have not been informed of the problem at night time where we could go in there and have a word with them.We are very sorry for that.

8/10 Good

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Management on 2 Sept,2023
Thank you very much for your reviewLook forward to see you back

4/10 Poor

Tina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic no staff around .bedroom doors open on ground floor with obviously sick man bedridden man in a hospital bed!! No welcome Curtains falling off . No bar or restaurant all Closed even though bank holiday peak time . Very poor overpriced even at £76 plus booking fee
Stayed 1 night in Aug 2023
Response from Management on 9 Sept,2023
Thank you very much for your review

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management on 2 Sept,2023
Thank you very much for your reviewLook forward to see you back

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on 2 Sept,2023
Thank you very much for your reviewLook forward to see you back

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a good place to stay
Stayed 3 nights in Aug 2023
Response from Management on 2 Sept,2023
Thank you very much for your reviewLook forward to see you back

6/10 Okay

Catherine

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was very clean but the property was in need of a lot of repairs.
Stayed 2 nights in Aug 2023
Response from Management on 2 Sept,2023
Thank you very much for your reviewLook forward to see you back

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2023
Response from Management on 2 Sept,2023
Thank you very much for your reviewLook forward to see you back

6/10 Okay

Edward

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

angela

Stayed 1 night in Jun 2023
Response from Management on 28 Jun,2023
Thank you for your review

2/10 Terrible

Helen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No dining no bar which were advertised!!! Bedroom was tiny and had double and single bed so no space to sit!!! Looks like Hotel is servicing homeless. Moved out first morning.
Stayed 7 nights in May 2023
Response from Management on 28 Jun,2023
Thank you for your review

10/10 Excellent

edward

Disliked: Cleanliness
Stayed 2 nights in May 2023
Response from Management on 30 May,2023
Thank you very much for your reviewLook forward to see you back

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is very old rundown hotel from the middle eighteen hundreds , in an area with many similar buildings . Whilst our room appeared to be reasonably clean the bathroom had excreta marks on the wall ,it was obvious from its location that the room had been poorly cleaned with the door open. Would not stay there again!!
Stayed 1 night in May 2023
Response from Management on 28 Jun,2023
We are really sorry, the marks on toilet wall is from the style of wall tile.

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When I booked the hotel the pictures on the site looked good , when we arrived the room we was given was appalling the bed was broken ,the bathroom floor was coming up , the bathroom light didn’t work , bannister held to the wall with a bracket ,coffee stains all over the bottom of the bed base ,window frames were filled in and painted were the wood had rotted out (I really wish I could add pics to the site ) ,when I complained we was moved to another room which was slightly better, we wouldn’t eat in there restaurant as it looked dirty so we ate out for the 2 nights we was there (if I could have got a refund and gone somewhere else I definitely would have done ) ,on the 2nd night I started to itch the following morning I woke up with a rash on my stomach and back which was not there before staying at this place , on further conversations with people that live in Yarmouth we found out it was also a property were the council house the homeless ,drug users and alcoholics ,I definitely would not recommend this place to anyone it is absolutely awful ,never again
Stayed 2 nights in May 2023
Response from Management on 28 Jun,2023
Thank you for your review

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service
Okay hotel. Good just for one night stay. Beds quite hard. Area but dodgy with burnt down hotel only couple doors down. But free parking. What expect for hotel this price
Stayed 1 night in May 2023
Response from Management on 28 Jun,2023
Thank you for your review

10/10 Excellent

david

Stayed 1 night in May 2023
Response from Management on 28 Jun,2023
Thank you for your review

10/10 Excellent

Rachael

Stayed 2 nights in May 2023
Response from Management on 28 Jun,2023
Thank you for your review

10/10 Excellent

David

Stayed 1 night in May 2023
Response from Management on 28 Jun,2023
Thank you for your review

10/10 Excellent

Trevor

Stayed 3 nights in Apr 2023
Response from Management on 18 Apr,2023
Thank you very much for your reviewLook forward to see you back

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Management on 18 Apr,2023
Thank you very much for your reviewLook forward to see you back

10/10 Excellent

Helen

Stayed 1 night in Apr 2023
Response from Management on 18 Apr,2023
Thank you very much for your reviewLook forward to see you back