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"I am writing to formally request compensation for my recent stay at Riu Republica in Punta Cana. During my 6-day ( March 19-March 24th)stay, my experience was extremely uncomfortable due to the lack of functioning air conditioning in my room. Despite reporting the issue multiple times, I was required to change rooms three times, and the issue was never properly resolved. The room conditions were excessively hot and not suitable for occupancy, significantly impacting my ability to breath (breathing machine), rest and enjoy my vacation. This falls far below the standards expected from your brand. Due to the repeated disruptions, inconvenience, and failure to provide basic accommodations, I am requesting appropriate compensation for this experience, paying Expedia alot of money and RIU when I checked in. I've stayed at this Resort several times within the last 2years. "

"No me gustó mucho"

"At check in my room was filthy. Dust everywhere, dirty toliet, floor, microwave, fridge, sheets. It was absolutely disgusting. When i went to the front desk to rectify the situation they wouldnt change my room and was told housekeeping was gone for the day. I was given clean sheets and instructed to make my own bed!! Not only that but the property is run down. Cracked floors, rust and peeling paint everywhere! 0 out of 5."

"It was a nice stay overall. The staff was very on top of things. However the room service only came 1x during our stay and it was on the day before we left to go home. Mahi Mahi the only restaurant on the premises was good but very slow. The drinks were better than the food. The area of Dorado was a very nice area in Puerto Rico… nearby restaurants and sites were nice. "

"The property is beautiful but the service was terrible. Most restaurants require a reservation made through concierge. Concierge never answered the phone so it was near to impossible to make a reservation. In general, the service level didn’t match the "

"Extremely disappointing, food was terrible, kept in unsanitary containers with flies landing on the buffet plates. Room service wouldn't answer the phone or hung up when try to call. Staff was extremely rude with attitude and constantly giving us dirty looks for no reason and on day of departure laundry service picking up our laundry late and not having laundry ready on promised time schedule causing us to be forced to leave our clothing items at resort to then be charged $200 for the unsatisfying laundry service. "

"Perfect location for our next trip "

"I don’t have a bad thing to say about this resort. This was my Fiancé and I’s first time staying at this resort and also our first time in Jamaica. From the amenities, to the food, to each and every employee that we crossed paths with. Everything about this resort was top notch! The employees make you feel welcomed and they show to utmost level of hospitality. We’d love to return again and again."

"amazing all around, but the best part of this place was the staff. All so so amazing!"