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Reviews of Fileria Suites

3 out of 5
Fileria Suites
Oia Village, Santorini

Reviews

9.8

Exceptional

Rating 10 - Excellent. 221 out of 251 reviews" "
Rating 8 - Good. 28 out of 251 reviews" "
Rating 6 - Okay. 1 out of 251 reviews" "
Rating 4 - Poor. 1 out of 251 reviews" "
Rating 2 - Terrible. 0 out of 251 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Reyllen

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this place!
Stayed 2 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2024

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail and the excellent staff made our vacation memorable. Beautiful hotel/room, amazing breakfast, and excellent location, we will definitely stay here again. Cheers to the owners!
Stayed 3 nights in Apr 2024

10/10 Excellent

Najmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place very clean. Staff very courteous and helpful. Took our luggage to our room. The included breakfast was good and was brought to our room.
Stayed 1 night in Oct 2023

8/10 Good

Julissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 starts goes to the fact they gave me a suite that had an outgoing A/C issue from another room. The outside of my suite was flooded and I had to call for service to clean and dry the outside patio during my stay. Other than that, great customer service, super clean, nice, and great breakfast!
Stayed 2 nights in Oct 2023

10/10 Excellent

SeraphimSharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fileria suites made mine and my sons first travel in Europe very enjoyable and relaxing. The hotel is very close to oia castle which really helped us take a walk down the pedestrian path leading to Oia castle in the morning and the evening. The views you see just 50m away from the hotel is incredible. Such a convenient and very clean place. Elsa was very sweet at the front desk. They are proud of their breakfast spread which is delivered to your room at a time convenient for you every single morning. Their breakfast will not disappoint you. It’s really yum and you do not have to rush in the morning to change and step out to have your buffet breakfast. Found it very convenient as my son was able to sleep late 😀. The bus station is not too far either. Just 7 mins walk which can take you to Fira. I would definitely recommend them.

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here. Made to order breakfast served on your choice of 2 private balconies. Staff could help with anything and gave great recommendations. Bed was perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

eunhee

Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front and back balconies with made to order breakfast included. It is heaven here. Comfy beds, great staff. Booked activities for us. Recommended restaurants. Wouldn’t change anything
Stayed 2 nights in Oct 2023

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location was perfect! We felt very relaxed and at home. Wonderful breakfast as well.
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel breakfast was amazing served on the patio. One of the best breakfasts anywhere! Room was slightly small when traveling with 2 large suitcases but not a spoiler
Stayed 2 nights in Oct 2023

10/10 Excellent

Thuba, Any city

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Hotel X. The staff were nice, friendly, and very helpful. What's especially convenient is that the hotel is just a short distance away, just a few steps from the center. I highly recommend Hotel X to everyone.
Stayed 4 nights in Oct 2023

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful and friendly. Every morning they deliver your preordered breakfast to your room and it is delicious, including freshly baked bread and croissants. Easy walk to Oia shopping, restaurants and sunsets
Stayed 3 nights in Sep 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredibly friendly and helpful
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly maintained rooms disrupting holiday
This review is about the management and lack of upkeep of the rooms, causing a delay in our plans during an already short stay in Oia. The hotel itself is in a great location, just a block from the start of the shops in oia. Shower and bathroom in separate room by frosted glass doors - however, a bit “open” to the room since not a fully closing door. Within the first hour of our stay, our shower overflowed causing water to spill directly into the floor outside the shower. Manager came to promptly unclog, however the amount of hair and debris removed resulted in an extremely strong and foul “sewage” odor that did not air out after opening windows for 1.5 hours. The guest in that room began developing allergic reaction, so we moved all of the luggage/items into another room to try to get ready for our evening. The rooms we booked wereonly meant for two, therefore we were all extremely cramped while waiting for the other room. The hotel did not have alternate rooms for us and suggested we air it for several hours. This was disrupting our arranged plans, so upon discussing with the receptionist, we were repeatedly assured we would get a refund for both rooms as we were not receiving the services that we paid for- this did NOT happen. We are discussing with Expedia and have gone back and forth making our case for why this was unacceptable. Other hotels we have been at have been much more accommodating to us, therefore this was very disappointing.
Stayed 2 nights in Sep 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay in Oia, good location everything within short walk including the main sights and the bus station. Service also superb, very helpful and breakfast delivered to your room as part of service.
Stayed 1 night in Sep 2023

10/10 Excellent

Xiaochun, waltham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The hotel staff was so helpful and sweet. Great location, close to Oia town and bus transportation.
Stayed 5 nights in Aug 2023

10/10 Excellent

Caroline

Liked: Property conditions & facilities
Great
Stayed 4 nights in Jul 2023

10/10 Excellent

Cristina

Travelled with family
Liked: Property conditions & facilities
Great place, very nice, new and clean. Perfect location. Great staff always trying to help .
Stayed 2 nights in Jul 2023

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service
It was a wonderful stay in Oia! The reception staff was extremely helpful and helped us with recommendations for exploring Santorini. They also helped arrange our taxi services throughout our stay. The breakfast was wonderful!
Stayed 2 nights in Jul 2023

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The manager and staff were so friendly and helpful; they greeted us so kindly and made the check-in process extremely easy. The room itself was gorgeous and the included breakfast was delicious. The hotel was located just across the way from the main street in Oia so it was very walkable, but also more private. We would very much recommend Fileria Suites to anyone coming to visit Oia.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel a block off the main pedestrian walkway so it is quiet and yet convenient. The entire town of Oia is within easy walking distance. The room was spacious, private and had a large comfortable bed. The staff was lovely, friendly and helpful. If you are interested in a gourmet meal in an intimate restaurant with a spectacular view their restaurant is the ideal place. I would highly recommend this property.
Stayed 2 nights in May 2023

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff, immaculate rooms and the breakfast was amazing and served to your room. Great location for visiting central Oia. Will definitely book again thank you
Stayed 1 night in May 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. They brought us breakfast each morning - very good breakfast. Room was clean, had enough hot water for at least two showers.
Stayed 2 nights in May 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, good location nice rooms breakfast delivered to your room Great staff Elsa is fantastic very welcoming its just across the street from main walk of Santorini
Stayed 1 night in May 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel, great location with great staff and perfect location in oia. Nothing bad to say about it. The breakfast was delicious and if you want to spend a day at the pool you can go to the sister hotel. We would stay here again.
Stayed 6 nights in May 2023

10/10 Excellent

VERONICA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect & budget friendly for Oia. Elsa at the reception is amazing! She is always available and sure makes things happen when you need them to. She arranged for a birthday cake, transportation and the most amazing sunset tour in the caldera. Than you Elsa!!!
Stayed 2 nights in May 2023

10/10 Excellent

Patrick

Stayed 4 nights in May 2023

10/10 Excellent

Alliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Iacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey

Stayed 2 nights in Apr 2023

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, breakfast is amazing, the staff is so welcoming and take care of us so well. Just 100 metres from the caldera. We certainly recommend it to everyone.
Stayed 5 nights in Oct 2022

10/10 Excellent

man

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2022

10/10 Excellent

Mansur

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All the staff were amazing.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kevona, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was prime
Stayed 2 nights in Sep 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at newly refurbished hotel. Excellent staff and very good breakfast delivered to room balcony.
Stayed 1 night in Sep 2022

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so hospitable and helpful and the rooms are a perfect and clean little sanctuary to come back to after wandering around the island. The daily private breakfast was such a treat. Would highly recommend and would come back to ourselves!
Stayed 3 nights in Sep 2022

10/10 Excellent

Rozanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our hotel. I wish we could have stayed longer and enjoyed their breakfast. Location was perfect. I was initially skeptical because the hotels with this location was 3x more, but we chose this since we were spending our time outside of the hotel. We will definitely continue to stay here next time we come back. Everything was so clean and the staff were so organized and friendly. Took the time to explain Oia and give us tips on where to eat and see the best views.
Stayed 2 nights in Sep 2022

10/10 Excellent

Maily

Stayed 1 night in Aug 2022

10/10 Excellent

Amma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing... Would recommend to anyone. Staff is very friendly and helpful. Breakfast is delicious. Location is great close to all the must sees in Oia. Will return for sure!
Stayed 1 night in Aug 2022

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers an absolutely lovely room for your stay in Oia!! We had hoped to stay right on the Main Street and this was one over, but absolutely loved this room. The staff was super friendly, breakfast was lovely, and the room itself was super clean and modern. We’d definitely come back here and will recommend for anyone visiting Santorini!!
Stayed 1 night in Jul 2022

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Oia. Staff is friendly and the place is close to main street where all the stores, restaurants and white caves are! 5min walk from blue domes. Breakfast is continental but is GREAT, and served in the room. Totally recomend this place!
Stayed 2 nights in Jul 2022

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value in Oia!
Best value in Oia in my opinion. Love the location...just outside of huge sunset crowds, but easy level walk into main photo spots. Very clean and modern stylings in rooms.
Stayed 2 nights in Jul 2022

10/10 Excellent

Pranav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property across the street from the main strip of Oia, Santorini without the exhorbitant prices of the main strip. Staff was extremely kind and helpful, and the in-room included breakfast was a special part of our overall trip. Highly recommend!
Stayed 1 night in Apr 2022

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've ever stayed in. The staff are incredibly helpful and hospitable, definitely went above and beyond my expectations. Another highlight is the full breakfast that is included and delivered to the room. We ate it on our private balcony with the view of the ocean in the background..and it was all delicious. The room was so clean and the hotel is very well maintained. Thank you so much, wished we could stay longer!!
Stayed 1 night in Jun 2022

10/10 Excellent

Joongho

Stayed 1 night in Apr 2022

10/10 Excellent

Susan Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Santorini Hotel
Lovely hotel in the best location! Excellent breakfast and hotel was so clean!
Stayed 2 nights in Oct 2021