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Reviews of Heliophos Boutique Caves

3.5 out of 5
Heliophos Boutique Caves
Finikia, Oia, Santorini, Kyklades

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 71 reviews" "
Rating 8 - Good. 23 out of 71 reviews" "
Rating 6 - Okay. 10 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 4 out of 71 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

roseann

Travelled with family
Disliked: Amenities
The bathroom is front of the toilet and there is no barrier to prevent water from flooding the toilet area . The water outlet in the toilet area . WiFi doesn’t work with zero success .The other guests were complaining and horrible owner were saying that whole island the WiFi doesn’t work . I am a handicap and called to send some one to help with luggage and she said she can’t . We asked a stranger to help us . We arrived later in the night 9 pm .The maid came into the room at 10 am and said she needs to clean the room . We asked the owner if we can leave 12 as we came at 9 pm and she started to yell at us saying you all have to leave at 11am . This time we need the WiFi to get the next hotel address and info which the booking didn’t go through . We can’t call a taxi as well . She shouting in Greek so my daughter had to get all our luggage asap from the room. The time was 11.28 . I ask the maid to help me and she said that is not her job and disappeared . One of the guest helped us . This is a hell with WiFi/bath water running in front the toilet and rude and unhelpful owner who has zero customer care .
Stayed 2 nights in Sep 2023

8/10 Good

Janelle, North Highlands

Liked: Cleanliness, staff & service, property conditions & facilities
The property as a whole was great as well as the staff. The location was not ideal as transportation options were scarce as the location was not picked up by taxi/Uber services. The location was not close to the beaches/water or attractions, if you are looking for the “full Santorini of experience”. If you don’t mind being further away from the action and can appreciate more of a local stay accommodation, this is a great option!
Stayed 2 nights in Aug 2023
Response from Eva-Reservations on 27 Aug,2023
We appreciate your feedback

6/10 Okay

Qinglan

Travelled with family and small children
Liked: Cleanliness
inconvenient location. AC not working. Stuffy upstairs. Stubborn landlady. Cleaner is nice.
Stayed 2 nights in Jul 2023
Response from Eva-Reservations on 27 Aug,2023
We appreciate your feedback

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely boutique hotel (our accommodation was only for one night). Hot water didn’t work very well and the bed was a bit small for two people, but overall a great place.
Stayed 1 night in Jul 2023
Response from Eva-Reservations on 10 Jul,2023
Thank you for your feedback!

10/10 Excellent

Anna Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here in this cave house/hotel. The location is quiet, peaceful and walking distance to Oia Santorini. The cave house gave us the authentic feel of being a local. The house is clean and spacious. There is a convenience store located near the entrance of the village where you can buy all your basic needs for the trip, and it is also well priced. We also rented a car in Santorini and parking in Finikia was not an issue as there were two parking lot available in the area. All in all, we loved our stay in this hotel. We had a great time. Will definitely consider to go back here again in the future.
Stayed 4 nights in Jun 2023
Response from Eva-Reservations on 2 Jul,2023
Thank you for your kind feedback!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and peaceful cave retreat.
It was a beautiful environment, peaceful and close to Finikia. I loved the cave design and it felt like a retreat to be there. Walking to Oia was easy and Sophia was super helpful with any information that I needed.
Stayed 3 nights in Jun 2023
Response from Eva-Reservations on 26 Jun,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

shuting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Very nice! Intimate service, quiet and beautiful environment. Strongly recommend!
Stayed 2 nights in May 2023
Response from Eva-Reservations on 1 Jun,2023
Thanks for being a great guest!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn in in a Great Location!
My husband and I stayed two nights in two different rooms (we decided to come a day early and the room we had booked for the following night was occupied), and both were spotlessly clean, spacious, comfortable and absolutely charming! The room we stayed in the first night had its own courtyard entrance and provided great privacy, our second night room had a lovely terrace with great views of the sweet little church across the lane and the sea in the distance. We especially appreciated the complimentary breakfast ready to go in the rooms' refrigerators, which meant that we could rise and eat them whenever we felt like it. Heliophos' owner, Sophia, is lovely and and has created a beautiful atmosphere. And I can't say enough about Finikia itself --- it's only a fifteen minute walk to Oia, but a world away. Oia has more spectacular views, but it's also super-overcrowded with tourists and feels somewhat unreal like Disneyland, whereas Finikia is still an authentic Greek village. My advice would be to walk into Oia for the views, but stay at Heliophos Boutique Caves in Finikia for a much more pleasant and genuine overall experience.
Stayed 1 night in Oct 2022
Response from Eva-Reservations on 9 Dec,2022
We appreciate your feedback!

4/10 Poor

Shervin, Marietta

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Got there late, was dark, the property lady got me an airport transfer, driver asked for too much$50 when we paid $30 same distance to airport on the way back, didn't tell me that i have to pay cash. Driver dropped us off away from the place, in dark we didn't know where to go. Finally got to the place after calling the person who couldn't speak English very well. The property had no air conditioning, was in the middle of nowhere for what i paid which was a lot. Breakfast was two pieces of bread, a little yogurt and tea; all that you have to make so we ate out for both days we were there. I did have one yogurt the first day, for the second day, they did not refil the yogurt or the tea. Went to tell the person/property manager about it but she was very rude and argued instead of just giving a couple tea bags and a small yogurt. Tried the what they called juice which was watered down nasty drink. No i will never stay here again and I would never recommend this place. Charge too much for a cheap nasty place with rude property manager/owner.
Stayed 2 nights in Sep 2022

10/10 Excellent

ROBERT, Saint Augustine

Stayed 4 nights in Oct 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This was the perfect hotel. Everything was wonderful and the area was cute. Love the breakfast in the refrigerator. It felt more like an Airbnb or a bread and breakfast. My only complaint was finding the place. It’s took some efforts and asking many people how to get there.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Unique place
Everything was wonderful! Beautiful hotel with wonderful breakfast and the view. Absolutely we will be back
Stayed 1 night in Sep 2021

6/10 Okay

Lila

Travelled with group
Disliked: Staff & service
Ok but could be better
Ok hotel wouldn’t say luxury but definitely budget - good location if you want to stay in Oia without the price. The hotel had a weird smell to it and very dark considering it was a cave hotel however was clean.
Stayed 1 night in Sep 2021

10/10 Excellent

Ioanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient
This was our first time in Santorini and we had a great experience. The room was clean and looked just like the pictures, the staff were all super friendly and accommodating. We were able to arrange a taxi to pick us up from the airport and and to bring us back when it was time to leave. The hotel is located in a quiet area but still close to some good restaurants and it's an easy walk to Oia.
Stayed 2 nights in Oct 2019
Response from Eva-Reservations on 9 Oct,2019
Thank you,we appreciate your feedback

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique cave hotel
Beautifully setup boutique cave hotel, very spacious, with bedroom upstairs, living room & bathroom downstairs..outdoor patio table w/chairs..only minor issues were wifi signal is pretty weak, and hot water in shower is limited, but kind of to be expected on an island as small as Santorini..approx 10-15 minute walk into Oia, kind of long if you have large luggage..charming spot with small breakfast included in fridge/pantry, highly recommend overall!
Stayed 1 night in Sep 2019
Response from Eva-Reservations on 2 Oct,2019
Thank you,we appreciate your feedback!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
We enjoyed our stay at Heliophos Boutique Caves! We received excellent service (help with arranging transportation and an early check-in) and enjoyed our stay. It’s in a convenient location (a 10-15 minute walk from Oia), with a nearby mini-mart and a couple restaurants. I didn’t realize when booking that it’s not in Oia proper (it’s in Finikia), but this ended up not being an issue since it’s an easy and enjoyable walk. Keep in mind that the property is a little bit of a walk down from the shared parking lot on some bumpy walkways, so pack accordingly (don’t bring ginormous suitcases like we did!) or just be aware. My one complaint is a lack of space to put our luggage and clothes, as well as toiletries. We were in a smaller room (bedroom upstairs; bathroom, kitchenette, and living room downstairs) and we struggled with finding space to put our things. A simple luggage rack would have helped. Overall, it’s a lovely and unique property and we’re glad we stayed there!
Stayed 3 nights in Sep 2019
Response from Eva-Reservations on 2 Oct,2019
Thank you, we appreciate your feedback!

10/10 Excellent

H&K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time and enjoyed every minute. The property itself is an event in itself, it is indeed like a little cave house. 15 minutes walk to Oia make it the perfect base to explore from. Exceptional value for money considering the price you'd pay for staying at Oia. The host is very helpful and friendly, the breakfast that was in the fridge adequate. We didn't have big suitcases, but if you have, then the 200m walk from the car park to the hotel will be a little bit of a strain. All in all, a fantastic place and highly recommended!
Stayed 1 night in Sep 2019
Response from Eva-Reservations on 17 Sept,2019
Thank you we appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Cute cave hotel in finikia just outside of Oia..10 min walking to town.
Stayed 2 nights in Sep 2019
Response from Eva-Reservations on 17 Sept,2019
Thank you we appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was very disappointing. The room looked nothing like the pictures. Room service did not replace toiletries as they ran our during the stay. The breakfast was not adequate and was overall poor. The rooms were difficult to access and required walking up and down flights of stairs. The wifi was poor.
Stayed 4 nights in Sep 2019
Response from Eva-Reservations on 15 Sept,2019
We appreciate your feedback

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Great room and location
The cave was great although smaller than expected. The breakfast in our fridge each morning was great and lovely to eat on our terrace. Location is excellent, just outside of Oia and only a 10 min walk. Great restaurants nearby in Finikia too. No facilities at hotel other than the room, although nice terrace area to lounge in. Owner is friendly and nice but quite hard to communicate with.
Stayed 3 nights in Aug 2019
Response from Eva-Reservations on 7 Sept,2019
Thank you we appreciate your feedback!

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Eva on 22 Aug,2019
Thank you!

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019
Response from Eva-Reservations on 1 Jun,2019
We appreciate your feedback! Thank you!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect
Our stay was absolutely perfect. The room was spacious, clean, and even better than the photos. The location of the hotel was very ideal. An easy 10 minute walk from the center of Oía, which was perfect because it is extremely crowded during the day. Also Sofia was wonderful, and our breakfast was so good with homemade breads, jams and honey, etc. We could not have asked for a better experience.
Stayed 1 night in May 2019
Response from Eva-Reservations on 31 May,2019
We appreciate your feedback!! Thank you!

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from Eva-Reservations on 8 May,2019
Thank you for your feedback!

8/10 Good

ILia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with stunning views
Stayed 3 nights in Apr 2019
Response from Eva-Reservations on 5 May,2019
Thank you for your feedback!

10/10 Excellent

Mel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is perfect spot to visit Oia. Highly recommended. The hotel was very clean and well maintained. The lady and people there are very super nice. They maintain the place and keep it clean for you when you leave.Very trustworthy people. The only bad thing is it's a bit walk from the main street but it's ok the walk is worth it when you see the place. Also, you can see the sunset from the hotel. You do not need to go to Oia and be with bunch of people to watch it.
Stayed 2 nights in Aug 2018
Response from Eva-Reservations on 29 Aug,2018
Thank you! We appreciate your feedback!

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Honeymoon Spot
The hotel was beautiful and so peaceful. It was a great 10 minute walk to the famous streets of Oia, but without the craziness of all the tourists. We left like we were on our own little land. The three places to eat near the hotel were amazing and some of the best food we had in Greece. I highly recommend this hotel.
Stayed 2 nights in Jul 2018
Response from Eva-Reservations on 31 Jul,2018
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay walking distance from Oia
Amazing hotel, couldn’t have asked for more. Far enough from Oia to feel like you aren’t there and completely different. Walkable distance to Oia and Domaine Sigalas. Would book there again if I come back.
Response from Eva-Reservations on 20 Apr,2018
Thank you for taking a moment to write your feedback and for your kind words. We hope to have the chance to accommodate you again in the future!

6/10 Okay

Rami Putrus, Santorini

Liked: Cleanliness, property conditions & facilities, room comfort
Secret Santorini Hideaway
10 min walk to oia. Great location and Sophia who runs the place is my 2nd mom.
Stayed 4 nights in Jun 2017

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
My wife and I spent 4 days in Santorini at Heliophos. The place is far enough from central Oia to have privacy yet close enough to just walk a little to get to everything. Our balcony was prime location to see a gorgeous sunset. It is also a good starting spot for an adventurous hike from Oia to Fira. The fridge is stocked daily with pita, bread, delicious jams, olive spread, yogurt, honey, and fresh juice. It was just the place we needed to kick back and enjoy life.
Stayed 4 nights in Jun 2017

10/10 Excellent

Bahareh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Lovely room. Great location and friendly manager. We loved our stay.
Thank you for taking some time to comment on your stay at Heliophos! You were great guests and hope to have the chance to accommodate you again inf the future! Regards, Eva-Reservations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heliophos is a very cozy and well maintained cave hotel. Sophia is very hospitable and helpful. We really enjoyed our stay there. It is located in the village of Finikia which is about a 20 minute walk from the Oia area with the views of the Caldera.
Thank you for taking the time to review your recent stay with us. Taking care of our guests and making sure our guests' experience is the best possible, is our sole motivation. We are grateful for your observations and feedback, as it gives us the chance to immediately act and improve the quality of our services, if needed. We remain at your entire disposal and genuinely hope that we will have the chance to welcome you again in our property.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful but Challenging
This is a beautiful hotel - the cave room unique and the decor really well done. The problems I have with this hotel though are the location and amenities. Finding the hotel is a real challenge. You have to park in a communal parking lot in a village outside the town of Oia. Then you have to find your way down a side street to a restaurant then down another street to the hotel. My suitcase was nearly impossible to drag down the cobbled streets and the multiple stairs of the hotel. The proprieties was really sweet, but has limited English so finding the hotel at night was particularly frustrating. Make sure you ask how to get the water heater turned on so you can have a hot shower. Nice place, but not the most convenient.
Thank you for taking the time to review your recent stay with us. Taking care of our guests and making sure our guests' experience is the best possible, is our sole motivation. We are grateful for your observations and feedback, as it gives us the chance to immediately act and improve the quality of our services, if needed. We remain at your entire disposal and genuinely hope that we will have the chance to welcome you again in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great apartment a little walk to oia

8/10 Good

Cayenne

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful place, not sufficient breakfast.
Place was very nice, look newly redone, a little bit of a walk from oia centre but nice and quiet. No pool. And "breakfast" needs an improvement.

8/10 Good

FENG-MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anna, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable Stay..
Sophia was warmth in sharing and recommending where to eat and go

10/10 Excellent

Artine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel. Good quality/price ratio although a bit far from Oia's center

6/10 Okay

Verified traveller

10/10 Excellent

K, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for relaxation away from crowds!
Absolutely loved our stay at Heliophos. Its in a smaller more authentic seeming neighbourhood then Oia, called Finikia. We walked to Oia in 5 or 10 minutes. The location was so peaceful! I would definitely stay here again. Sophia was wonderful and provided us with lota of delicious breakfast items in the room. The fresh nutella and yogurt was to die for! ;) the price is also really great! My only complaint is that our pillows were rock hard!!!!! That aside, everything was perfect!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The Heliophos hotel is not for short staying
The Heliophos hotel is not neat the main OIA tourist area. We got out of bus at the Finikie, luckily had two other passengers came off at the same stop and they had a local friend waiting for them, so we followed them ( Otherwise , it looks like rural area, indeed a village, no one there for us to ask for direction.). We followed the lady walking almost 20 min, 500 m, on the rugged narrow stone road down hill with our heavy luggages. That wasn't pleasant, and out of my expectation of beautiful Santorini. It was located on a rugged village. Once you arrived, the boutiques hotel has its charm but still have to walk down or walk up to your room. Even for three of us, for a small unit, still have to walk down to the bed room from a small entrance sitting area . For our room it is not comfortable, but see some other rooms a bigger and comfortable. Suggestion, if you only stay one or two nights at Santorini, don't book this hotel. It ruins all your expectation for Santorini. For People stay longer, that is okay if you like the charm and far away from the attraction sites. Don't expect having a dinning room for breakfast. There is none, only limited slices cheese and ham they put in your fridge, and plenty juice. You make your own coffee in your room (provided). Bread is left on your table.

10/10 Excellent

Sameen, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cave house!
If you are looking for something not crazy expensive, this is a 5-10 min walk from the main OIA town/strip. Sophia, who owns the place, is absolutely amazing. She is super friendly and hospitable. We had a wonderful time and this was well worth the price. We would definitely recommend this place to anyone looking to experience the Greek cave houses at a reasonable price! The location is a little hard to find but the locals are very helpful.

2/10 Terrible

YOSUKE

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還算不錯
房間應有盡有，還算不錯。 唯二美中不足的地方就是WIfI速度太慢、冷氣太吵，其他都還算不錯
Stayed 1 night in Aug 2022

2/10 Terrible

max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PUBLICIDAD ENGAÑOSA
Publicidad engañosa,no dispone de Transfer desde y hacia aeropuerto,de hotel boutique no tiene nada,un fraude!’,Preferi perder mi dinero y cambiarme de hotel
Stayed 8 nights in May 2022
Response from Eva-Reservations on 31 May,2022
Dear guest, Please next time check carefully before booking. If the property is located on a different location than the one you believed, it's really not our fault. This way you became unfair. You can see for our reviews that our descriptions and photos are realistic and correct.

2/10 Terrible

Nancy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Llegar al lugar fue un verdadero dolor de cabeza, muy pocas personas sabían del lugar y cuando pude al fin llegar, no había ni siquiera un letrero, parecía una entrada trasera. No había nadie que me asistiera con mi maleta y para obtener la llave de mi cuarto, tuve que tocar en otra habitación y debió ser la dueña o administradora porque tenía mi llave y a pesar de que toda comunicación para la reserva, fue en inglés, todo el tiempo me habló en italiano. Al dejarle saber que no hablaba italiano tampoco hizo nada por conseguir a alguien con quien pudiera comunicarme. En las 4 noches que estuve hospedada nunca vi a nadie ni nadie paso a ver si necesitaba algo. Al final, para hacer check out, solo dejé la llave encima de la cama y la puerta abierta.
Stayed 4 nights in Oct 2021

10/10 Excellent

Adilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo opção em Santorini!
Incrível apartamento, bem equipado com utensílios na cozinha e muito charmoso. Atendente muito atenciosa e hospitaleira. Com certeza será minha primeira opção quando retornar a Santorini!!
Stayed 1 night in Oct 2021

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annorlunda och mysigt. Nära Oia.
Stayed 2 nights in Jul 2021