Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews of Americas Best Value Inn Green River

2 out of 5
Americas Best Value Inn Green River
2125 East Main Street, Green River, UT

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1002 reviews" "
Rating 8 - Good. 348 out of 1002 reviews" "
Rating 6 - Okay. 177 out of 1002 reviews" "
Rating 4 - Poor. 79 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Travelled with family
Liked: Amenities, property conditions & facilities
Extremely clean. Staff was very friendly and helpful.
Stayed 1 night in May 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish they had a bigger selection for breakfast but otherwise great stay!
Stayed 2 nights in May 2024

4/10 Poor

Joyce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just needed a quick place to rest after driving for hours and before going on our Utah adventures. Honestly, I’m not the one to complain and I’m okay with just the bare minimum but this place was super run down. The rooms were nasty and it really made me uncomfortable. Breakfast was a joke. The only nice thing about this place was the staff. I wouldn’t recommend this place even if it was just for a few hours.
Stayed 1 night in May 2024
Response from General Manager on 20 May,2024
Dear Joyce,Though we are glad you appreciated our friendly staff, we regret that other aspects of your visit fell below your expectations. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams so improvements can be made. Cleanliness is one of our top priorities and will be discussed thoroughly as we make the appropriate changes, especially regarding our property and accommodations. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024

8/10 Good

Usha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were cordial and accommodating. The rooms were clean, however, it seemed like the room we were in, though non-smoking, may have had a guest that violated those rules, given the faint odor of cigarette smoke. I wish they had an elevator to the second floor, becuase we were visitng with friend who uses a walker and the type of room requested was not available on the first floor. We are likely to stay here again the next time we visit Green River.
Stayed 1 night in May 2024

8/10 Good

Kerry, SALUDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very pleasant and attentive. The room was comfortable and clean, usual free breakfast also a plus.
Stayed 1 night in Apr 2024

6/10 Okay

Brian, Everett

There appeared to be a couple of abandoned vehicles onsite. The in-room coffee maker only supplied one packet of coffee.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sanjeev

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great night stay!
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness
There were still old coffee grounds in the coffee maker and the pot still had coffee in it. So it obviously was not cleaned which made me wonder about everything else. The shower made a high pitch sound the whole time taking a shower, but the pressure was decent. The hot tub was not working and the desk clerk told me one of their sister properties down the road was letting their guests use theirs if I wanted to. Not very convenient so I did not. It also states it was completely renovated in 2020, and maybe some things were in a patchwork kinda way. It was ok .
Stayed 1 night in Apr 2024

8/10 Good

Janine E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and felt safe. Staff was welcoming. Noisy due to traffic and people in parking lot. Breakfast was limited
Stayed 1 night in Apr 2024

6/10 Okay

Rafael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They did the best they could
Stayed 1 night in Apr 2024

4/10 Poor

Robyn

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk assigned two different parties to same room. I had to change rooms. Annoying
Stayed 1 night in Apr 2024
Response from Guest Relations on 28 Apr,2024
Dear Robyn,We appreciate you reaching out and rest assured, our team will review what may have occurred during your visit. This is not typical, and we sincerely apologize for any inconvenience you experienced. It is our hope that once you got to your room, you could settle in and enjoy your stay. Thank you for being our guest, and we hope you had a safe trip home.

8/10 Good

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly dated, but clean and priced fairly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Good value.
Stayed 1 night in Apr 2024

6/10 Okay

David, Castle Rock

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was not maintained well. Several maintenance issues.
Stayed 1 night in Apr 2024

4/10 Poor

Laura

Stayed 1 night in Apr 2024

8/10 Good

Judy

Stayed 2 nights in Apr 2024

10/10 Excellent

Abdi

Stayed 1 night in Apr 2024

8/10 Good

Ranjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for us to stay only little way put from Moab. Right of the high way conveniently located.
Stayed 1 night in Apr 2024
Response from Kunal on 17 Apr,2024
Dear Ranjit, thank you so much for this great review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the price and the cleanliness of the hotel. I was only disappointed by the continental breakfast which was just cereal and waffles. We stayed here when visiting the national parks in the area which were around 45 minutes to an hour away.
Stayed 2 nights in Apr 2024
Response from Kunal on 17 Apr,2024
Dear Lori, thank you so much for this great review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. Please keep in mind that we are a value-centric, economy-based hotel - (it is not required by brand standards to serve any kind of breakfast at all).v It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

10/10 Excellent

Paul, Metairie

Liked: Cleanliness, staff & service, property conditions & facilities
The person on front desk was friendly, when I check in late night. The place in general looks clean, same my room. I will stay there if in the I 70 corridor.
Stayed 1 night in Apr 2024
Response from Kunal on 17 Apr,2024
Dear Paul, thank you so much for this great amazing score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to place to stay when traveling across Interstate 70 in Utah
Stayed 1 night in Apr 2024
Response from Kunal on 17 Apr,2024
Dear John, thank you so much for this great review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

6/10 Okay

Greta

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness
The pictures looked way nicer than the property actually was. Beds were cozy enough but otherwise I was very underwhelmed. Was traveling with another person and a pet, so had a lot of luggage and there was no elevator to the second floor where we were placed (had a previous reservation with this information). Very dark all around the outside and limited parking. Did not like being outside in the dark in an unfamiliar sketchy area at night when trying to get all my things inside. Plus, breakfast was advertised to run until 10am but they discontinued it an hour early and had no remorse for false advertising. Would never stay here again.
Stayed 1 night in Apr 2024
Response from Kunal on 15 Apr,2024
Dear Greta, thanks for your review. We are a budget-centric hotel and we have clearly advertised our accurate breakfast hours everywhere. We also have listed on our general information section that we do not have an elevator since we are only a two story property. We are located in the desert, yes it gets quite dark outside and you came in late during a busy weekend, so yes there is a bit limited parking options at that hour. Thanks again.

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was very clean and in excellent condition. Bed was very comfortable. Microwave didn't work.We reported it to the front desk. Would stay there again.
Stayed 1 night in Apr 2024
Response from Kunal on 17 Apr,2024
Dear John, thank you so much for this awesome review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

4/10 Poor

Ronda

Travelled with family
Disliked: Staff & service, amenities
False advertising i specifically asked if they had a hot tub they said yes earlier that week but when we got there it had been down for remodeling. Also the advertised breakfast until 10am they closed it at 9am.
Stayed 1 night in Apr 2024
Response from Guest Relations on 16 Apr,2024
Dear RondaWe appreciate you sharing your thoughts with our team. Please accept our apologies for any misunderstandings and miscommunication. What you described is not typical of a stay with us, and our team will be sure to discuss your feedback so this does not happen again. We ask that you give us another chance to show you a much better experience.

4/10 Poor

Zi jian

Stayed 1 night in Apr 2024

4/10 Poor

Tanner

Travelled with family
Disliked: Amenities, property conditions & facilities
Pool was freezing, hot tub was not working when we checked in. Kids were bummed because they were really looking forward to swimming. Even called and confirmed a week prior to booking to see if the swimming pool and hot tub was working and the staff said it would be.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr,2024
Dear Tanner,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any inconvenience regarding our hot tub closure and any disappointment in our pool temperature. Your feedback is gratefully received and we will be sure to discuss your comments internally. We hope you will consider coming back to give us another chance soon; we're confident that we can impress you.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality everything - - like someone really cares about this place. Example: the carpet is 'brand-new' looking and the very top quality. The room has everything you can think of - - even a ceiling fan.
Stayed 1 night in Apr 2024
Response from Kunal on 17 Apr,2024
Dear Michael, wow! Thank you so much for this great review score! We are so thrilled that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money.
Stayed 1 night in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Troy, thank you so much for this great review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback, and that you recognized the value factor that we provide. We hope to serve you again soon!

8/10 Good

Paul C

The price was very reasonable compared to other name brand properties & room & bed quite adequate. We would stay again if on the area
Stayed 1 night in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Paul C, thank you so much for this great review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

4/10 Poor

Dianne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on Expedia made it look very nice. It was a small cramped room & we had to exchange our linens for clean ones
Stayed 1 night in Mar 2024
Response from Guest Relations on 30 Mar,2024
Dear Dianne,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment regarding our accommodations and amenities during your visit. Our team is always looking to improve, so we'll be sure to discuss your comments internally and make changes where necessary. We hope you'll consider giving us another chance to impress you in the future.

6/10 Okay

Sergei, Sound Beach

Stayed 1 night in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Sergei, thank you so much for your most-valued feedback. It is imperative for us to ensure the quality of all of our esteemed guests during their stay with us. We strive to deliver a 5/5 experience to everyone. Please advise what we could have done differently to better assist you or serve you during your stay. We hope to see you again soon!

6/10 Okay

jill

Easy access. They charged me an additional $25 a night for my pet. The refrigerator froze all my food. The sink drained really slowly. Noisy.
Stayed 3 nights in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Jill, thanks so much for your most-valued feedback. We are sorry for any inconveniences you may have experienced in your room, that is definitely atypical to what we are accustomed to hearing about our facility. We will heed to your comments and make any necessary adjustments however, in the hopes of welcoming you again! Hope to see you soon, thank you!

6/10 Okay

Karin

Liked: Staff & service
The room faced a busy street, so it was noisy. Also the air conditioner was noisy, so I didn’t use it. The breakfast left a lot to be desired. They didn’t offer decaf coffee or fresh fruit. Would not recommend.
Stayed 1 night in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Karin, thanks so much for your most-valued comments. We strive to offer the best experience for the lowest possible cost. We do have decaf coffee available each morning in the breakfast area, also decaf coffee for the rooms. Serving breakfast is not a brand requirement, but we still do as a kind gesture for our esteemed guests. We do live in a small town of 800 people, the streets are hardly busy enough to create a noise nuisance. We are sorry if you had an atypical experience here, but we would love to welcome you back for a second chance to serve you. Hope to see you again soon!

6/10 Okay

Veronica, Everett

Stayed 1 night in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Veronica, thank you so much for this review score! We strive to deliver 5/5 experiences to all of our esteemed guests, we would love to know what we could have performed differently in order to achieve that with you as well - we wish that you will keep us in mind for any future travels through the area! See you again sometime!

10/10 Excellent

Debra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. Room was clean.
Stayed 2 nights in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Debra, thank you so much for this outstanding review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

10/10 Excellent

Donald

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Donald, thank you so much for this outstanding review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

10/10 Excellent

alexa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Response from Kunal on 17 Apr,2024
Dear Alexa, thank you so much for this awesome review score! We are so happy that you enjoyed your stay. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon, safe travels until then!

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and knowledgeable about the area.
Stayed 1 night in Mar 2024
Response from Kunal on 17 Apr,2024
Dear Jacob, thank you so much for this outstanding review! We are so ecstatic that you loved your stay with us - giving our staff the recognition that you've shown here means so much to us. We hope to serve you again soon! Thank you so much again and we wish you safe travels.

8/10 Good

Shellann

Travelled with family and small children, Travelled with pets
Outdoor area needs to expand in back for families and pets to enjoy the outdoors of the hotel Pool was not open
Stayed 1 night in Mar 2024
Response from Kunal on 6 Apr,2024
Dear Shellann, thank you so much for this great review score! This gesture means a great deal to us, we appreciate it more than we can express. Please do keep us in mind for any future plans through beautiful Green River, UT!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great. Staff were very nice
Stayed 1 night in Mar 2024
Response from Kunal on 6 Apr,2024
Dear David, thank you so much for this great review score! Your kind words mean a lot to us, we appreciate it more than we can express. Please do keep us in mind for any future plans through beautiful Green River, UT!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kunal on 6 Apr,2024
Dear Grace, thank you so much for this awesome review score! This gesture means a great deal to us, we appreciate it more than we can express. Please do keep us in mind for any future plans through beautiful Green River, UT!

4/10 Poor

Matthew, Las Vegas

Travelled with family and small children
Disliked: Amenities
Breakfast was a non-event, basically a choice of a couple of cereals or a waffle. No choice of fruit or hot food etc. Beds were not very comfortable, and the 3 sheets that each bed had on them, were not comfortable to use, as they kept sliding off each other, meaning we were awake a lot, trying to get covers back on us. Heavier weight sheets and blanket or a comforter and sheet would be much nicer.
Stayed 1 night in Mar 2024
Response from Guest Relations on 7 Mar,2024
Dear Matthew,Thank you for taking the time to share your thoughts with our team. We are disheartened to read that we were unable to meet all of your expectations. Your feedback is important to us, and we will be sure to share it with our team to immediately address. Our team is dedicated to enhancing the guest experience. Please visit us in the future so we can show you a much better stay that is representative of our high standards.

8/10 Good

Bruce

Stayed 1 night in Feb 2024
Response from Kunal on 17 Apr,2024
Dear Bruce, thank you so much for this great review score! We are so happy that you enjoyed your stay. Your kind comments leave us feeling refreshed and recharged to exceed expectations for all of our esteemed guests. It means a great deal to us that you took the time to leave us this wonderful feedback. We hope to serve you again soon!

8/10 Good

Steven

Liked: Cleanliness
Disliked: Amenities
Our room was very clean and didn't have any funny smells. The only staffer we saw was the guy who checked us in; we also observed him vacuuming a different room, and he brought the plunger to unclog our toilet after we first arrived. Free breakfast in the morning - I enjoyed one of those cook-it-yourself waffles. My wife was disappointed they didn't have yogurt among the offerings. This is a no-frills motel in a wide-spot-in-the-road town, but the price was right, the room was very clean, the bed was comfortable, and the shower spewed nice warm water. I'd stay there again, for sure.
Stayed 1 night in Feb 2024
Response from Kunal on 6 Apr,2024
Dear Steven, thank you so much for this great review score! These kind words mean a great deal to us, we appreciate it more than we can express. We are thrilled that you loved the breakfast we provide and the price we provide accommodations at. Please do keep us in mind for any future plans through beautiful Green River, UT!

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Feb 2024
Response from Kunal on 6 Apr,2024
Dear Flor, thank you so much for this awesome review score! These kind words really mean a lot to us, we appreciate it more than we can express. Please do keep us in mind for any future plans through beautiful Green River, UT!

4/10 Poor

kent

Disliked: Staff & service, property conditions & facilities, room comfort
First and only stay here!
The bed was not at all comfortable and the chair had a makeshift cover over it and felt like the seat had a hole in it. The door did not latch without manipulating the interior handle. The cleanliness was questionable. The only redeemable thing was the shower head.
Stayed 1 night in Feb 2024
Response from Guest Relations on 20 Feb,2024
Dear Kent,We are so sorry that our accommodations failed to meet your expectations. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams so improvements can be made. Cleanliness is one of our top priorities and will be discussed thoroughly as we make the appropriate changes. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Kunal on 6 Apr,2024
Dear Richard, thank you so much for this fantastic review score! This means a lot to us, we appreciate it more than we can express. Please do keep us in mind for any future plans through beautiful Green River, UT!