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Ascott Guangzhou

Photo gallery for Ascott Guangzhou

1 bedroom, in-room safe, desk, blackout curtains
Seasonal outdoor pool
Seasonal outdoor pool
View from room
1 bedroom, in-room safe, desk, blackout curtains

Overview of Ascott Guangzhou

Ascott Guangzhou

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer
Map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630

Explore the area

  • Popular LocationTianhe Stadium5 min walk
  • Popular LocationGrandview Mall10 min walk
  • Popular LocationTaikoo Hui1 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)29 min drive

Room options

About this area

Guangzhou

In the entertainment district, Ascott Guangzhou is in Tianhe, a neighbourhood in Guangzhou with good shopping. Guangzhou Zoo and Southern China Botanical Garden are local attractions and those in the mood for shopping can visit Grandview Mall and Taikoo Hui. Travelling with kids? Consider Big Hippo Water World, or check out an event or a game at Tianhe Stadium.
Visit our Guangzhou travel guideOpens in a new window
View more Aparthotels in GuangzhouOpens in a new window
Map

What's nearby

  • Tianhe Stadium - 5 min walk
  • Grandview Mall - 10 min walk
  • Taikoo Hui - 1 min drive
  • Guangdong Museum - 3 min drive
  • Guangzhou Library - 6 min drive

Getting around

  • Guangzhou Railway Station - 7 min drive
  • Tianhe Sports Center Station - 7 min walk
  • Baiyun International Airport (CAN) - 29 min drive

Restaurants

  • Jiang By Chef Fei - 1 min walk
  • 华辉拉肠 - 4 min walk
  • 川国演义 - 7 min walk
  • 秋叶港式寿司吧 - 8 min walk
  • 从前的小酒馆 - 2 min walk

About this property

Ascott Guangzhou

Family-friendly Guangzhou aparthotel in Tianhe with fitness centre
This aparthotel features a fitness centre, a sauna and a complimentary children's club. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as dressing gowns and slippers. Limited housekeeping is available.
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Pool/Spa

  • Seasonal outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Off-site parking within 328 ft (CNY 80 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • On-site car hire

Family friendly

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CNY 60 for adults and CNY 30 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CNY 210.0 per night

Bathrooms

  • Separate bath and shower
  • Towels provided
  • Hairdryer
  • Dressing gowns
  • Free toiletries
  • Slippers

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Conference space (344 square feet)

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Doorbell and phone notification
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • In the business district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 207 rooms
  • 30 floors
  • 1 building
  • Built in 2008
  • Access via exterior cooridors

Similar properties

See similar properties

Guangzhou
Guangzhou
Tianhe
Tianhe
4 star
4 star
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Free WiFi
Free WiFi
Apart-hotel
Apart-hotel

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 October to 15 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 210.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 60 for adults and from CNY 30 for children
  • Airport shuttle fee: CNY 700 per vehicle (roundtrip)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Guangzhou
Ascott Hotel Guangzhou
Guangzhou Ascott
Ascott Guangzhou Aparthotel
Ascott Guangzhou Hotel
Ascott Guangzhou Hotel Guangzhou
Ascott Guangzhou Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Aparthotel Guangzhou

Frequently asked questions

Does Ascott Guangzhou have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The swimming pool is closed seasonally each year from October 29 until April 15.

How much does it cost to stay at ?

As of 27 Mar,2023, prices found for a 1-night stay for 2 adults at on 1 Apr,2023 start from S$180.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Guangzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ascott Guangzhou?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Guangzhou?

Checkout is at noon.

Does Ascott Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 700 per vehicle applies.

Where is Ascott Guangzhou located?

This family-friendly Guangzhou aparthotel is located in the entertainment district, within a 10-minute walk of Tianhe Stadium, Taikoo Hui and OneLink Walk. Grandview Mall and Zhongtian Shopping Mall are also within 15 minutes. Tianhe Sports Center Station is 7 minutes by foot and Shipaiqiao Station is 12 minutes.

Can I cancel my reservation for free at Ascott Guangzhou and receive a full refund?

Yes, Ascott Guangzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Ascott Guangzhou cancellation policy on our site for more details about any exclusions or requirements.

Ascott Guangzhou Reviews

Ascott Guangzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 97 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 41 out of 97 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 9 out of 97 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 2 out of 97 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 97 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best staff try hard
The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Desmond

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Po Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping malls. Rooms is almost like a full size apartment
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Stayed 4 nights in Nov 2018

2/10 Terrible

Ayries Grace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible Service
Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Stayed 2 nights in Aug 2018

6/10 Okay

cyn, singapore

Old n tired looking
Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Stayed 2 nights in Jul 2018