Guangzhou Hotels from S$90

"Every time I visit Guangzhou I stay at the W. The staff is excellent. They are high quality professionals. The tall German director is especially helpful and very professional. I cant say enough about the staff. The hotel is very clean and quiet. I will always look for the W wherever I stay. "

"I told the hotel in advance that it was my wife's birthday. When we entered the suite, there were balloons, "happy birthday" banners, birthday cake, strawberries and cream, chocolates and a personal hand-written birthday note. in the living room. It was just wonderful. The staff were all absolutely wonderful for the entire one-night stay. And of course, the suite was just stunning. It reminded me of some of the top-end apartments in Manhatten. I could easily live there. Japanese toilet, huge tub, all the amenities. Brilliant."

"This hotel is new (till now, its about one year old) with about 200 rooms. It's nice and clean. The only problem is its location which is not the center of city, but just close to there. On the other side, the price is quit reasonable. I like it very much. I will consider to pick it for my next Guangzhou visiting to stay. "

"I have a 3-year-old son, we booked a themed room, "Super Wings" and he was so excited about it. From check-in to check-out the people were fantastic. We forgot the boy's Ipad in the restaurant and they tracked us down to return it. The executive club was fantastic, drinks, food and service were fantastic, we will be back."

"I’m posting this for my wife, as I booked the hotel for her solo trip. During the night the A/C wasn’t getting cool, it couldn’t get below 22 deg. The hotel didn’t even have a fan for to use. The hotel offered me a mediocre breakfast and a late check out after I complained and they moved me around to different rooms without any sleep. However, the next day while I was trying to take a nap around 11:45am, a man knocked on the door once and let himself into the room without saying anything. After my shock and I confronted him, he said he was room service and had the wrong room. When I checked out I asked to speak to the manager, Mark Wong, who said the man was checking laundry which is different than what the man said. Mark said they would investigate and call me later. They called me back to say after investigating the man knocked, so it was “ok” to which I replied he opened the door before I could say anything and the reply was “everyone has a different perception of time”. As a solo woman traveler, Mark’s indifference to the situation is unforgivable and he should be ashamed. There is absolutely no excuse for any staff entering a room without proper time and announcing why they are there. I’m thankful I was not changing or in the shower when the man entered. "

"I liked pretty much everything. Breakfast buffet could have been better, but it was OK for the price paid."

"The attitude of one of receptionists is very bad, whose name is Richard. He was always using Wechat during check in. I’ve been waiting for a while in front of desk, but he was playing mobile phone till I say I’m here for check in. Other staff are excellent."

"Totally rude and incompetent concierge service spoilt it all Multiple people at the desk and none seemed interested in helping - on their phones the whole time on two occasions No concept of service whatsoever - a total contrast with the great help provided at the reception desk"