Choose dates to view prices

White Swan Hotel

Photo gallery for White Swan Hotel

Miscellaneous
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of White Swan Hotel

White Swan Hotel

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133

Explore the area

  • Popular LocationGuangzhou Cultural Park11 min walk
  • Popular LocationCanton Customs Building13 min walk
  • Popular LocationShangxiajiu Pedestrian Street15 min walk
  • AirportGuangzhou (CAN-Baiyun Intl.)52 min drive

Room options

About this area

Guangzhou

White Swan Hotel is located in Haizhu, a neighbourhood in Guangzhou, and is near a metro station and on the waterfront. Sacred Heart Cathedral is a notable landmark, and the area's natural beauty can be seen at Lychee Bay Park and Yuexiu Park. Looking to enjoy an event or a game while in town? See what's happening at Guangzhou New Stadium or Guangzhou Gymnasium. Guests love the hotel's quiet location.

What's nearby

  • Guangzhou Cultural Park - 11 min walk
  • Canton Customs Building - 13 min walk
  • Shangxiajiu Pedestrian Street - 15 min walk
  • Bai E Tan - 16 min walk
  • Baie-Tan Bar Street - 5 min drive

Getting around

  • Guangzhou Railway Station - 7 min drive
  • Fenghuang Xincun Station - 18 min walk
  • Baiyun International Airport (CAN) - 51 min drive

About this property

White Swan Hotel

5-star luxury hotel located in Haizhu
Consider a stay at White Swan Hotel and take advantage of shopping on site, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mediterranean cuisine and more. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), train station pick-up service and an electric car charging station
  • A 24-hour front desk, concierge services and meeting rooms
  • Guest reviews say great things about the quiet location and first-rate property condition
Room features
All 520 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guests reviews give good marks for the size rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Designer toiletries and hairdryers
  • 50-inch LCD TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 228 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Silk Road Grill
  • River Cafe
  • Jade River
  • Flavors of China
  • White Swan Deli

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (26910 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer

Entertainment

  • 50-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This property requires that guests have proof that they have stayed within China for 21 days prior to check-in.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from November 10 2022 to November 30 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Business centre
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 228 per person (approximately)
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

Frequently asked questions

Does White Swan Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. The swimming pool will be unavailable from November 10 2022 until November 30 2022 (dates subject to change).

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 29 Dec,2022 start from S$205.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is White Swan Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at White Swan Hotel?

Self-parking is free at this property.

What time is check-in at White Swan Hotel?

Check-in is from 2:00 PM - noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at White Swan Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is White Swan Hotel located?

Located in Haizhu, this luxury hotel is 1.6 mi (2.6 km) from Sacred Heart Cathedral and 1.8 mi (2.9 km) from Lychee Bay Park. Yuexiu Park and Canton Fair Complex are also within 12 mi (20 km). Fenghuang Xincun Station is 18 minutes by foot and Huangsha Station is 23 minutes.

Can I cancel my reservation for free at White Swan Hotel and receive a full refund?

Yes, White Swan Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to White Swan Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 439 out of 667 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 180 out of 667 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 31 out of 667 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 8 out of 667 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 9 out of 667 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Xiayu, Shanghai
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, away from the busy downtown CBD district. Rooms were modern and clean. I would definitely recommend taking an evening stroll around the neighborhood along the riverside and through the colonial villas.
Stayed 1 night in Aug 2020

4/10 Poor

XIAOYU
Stayed 1 night in Jul 2020

8/10 Good

Ann
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I stayed there 20 years ago and remember the buffet being superb. This time, the food was terrible and cost $200 for 2 people. The worst and most disappointing experience. Because of that, I will never go back. Also, very overrun with local tourists so too busy in the lobby and common areas. Couldnโ€™t take a picture at the iconic waterfall because of this. If the White Swan wants to keep itโ€™s high rating, they should limit traffic to paying guests.
Stayed 4 nights in Dec 2019

10/10 Excellent

Judy
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mz. Judy L
All the services were wonderful and we are looking forward going back! We stayed there for weeks since 2016.
Stayed 6 nights in Nov 2019

10/10 Excellent

Edwin
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good, clean, nice staff, convenient, this is my
Stayed 1 night in Dec 2019

10/10 Excellent

Judy
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2019

10/10 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent hotel. Great rooms and amenities. Great location.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beautiful Hotel
Great view and service. The room facilities are in good condition and high-tech. We found a bit difficult to figure out which switch controls which lights. Need a better illustration. The breakfast is expensive for hotel guests.
Stayed 1 night in Dec 2019

10/10 Excellent

David
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel overall!
Stayed 4 nights in Dec 2019