COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Hilton Guangzhou Tianhe

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Room Amenity

Overview of Hilton Guangzhou Tianhe

Hilton Guangzhou Tianhe

5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationGuangzhou Zoo5 min drive
  • Popular LocationTianhe Stadium7 min drive
  • Popular LocationGrandview Mall8 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)55 min drive

Choose dates to view prices

About this area

Guangzhou

Located near the boardwalk, Hilton Guangzhou Tianhe is in Tianhe neighbourhood and is connected to a shopping centre. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yuexiu Park. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium.
Popular Location

What's nearby

  • Guangzhou Zoo - 5 min drive
  • Tianhe Stadium - 7 min drive
  • Grandview Mall - 8 min drive
  • Taikoo Hui - 10 min drive
  • Guangzhou Opera House - 14 min drive

Getting around

  • Linhexi Station - 10 min walk
  • Guangzhou East Railway Station - 17 min walk
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • Where to eat
  • Cafe at 2 – Serves breakfast, lunch and dinner.
  • IL Ponte – Fine-dining restaurant with a bar. Serves lunch and dinner.
  • Sui Xuan – Serves lunch and dinner.

About this property

Hilton Guangzhou Tianhe

5-star luxury hotel connected to a shopping centre in Tianhe
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include 3 bars/lounges, a health club and a coffee shop/café. All 498 soundproofed rooms feature WiFi and iPod docks. Guests will appreciate conveniences such as fridges and coffee makers, while LCD TVs with satellite channels and DVD players provide a bit of entertainment.
Hilton Guangzhou Tianhe offers 498 forms of accommodation with iPod docking stations and DVD players. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room full-sized fridge/freezers, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Guangzhou hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Eforea spa at hilton has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 60 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: CNY 173 for adults and CNY 86.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Manager's reception (select days)
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • DVD player
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 172.5 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CNY 173 for adults and CNY 86.50 for children (approximately)
  • Fee for in-room wireless Internet: CNY 60 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 60 per day (rates may vary)
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: CNY 172.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is provided to children up to age 5. Children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:30 AM to 11:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 344 out of 782 reviews
5 - Excellent 44%
Rating 4 - Good. 311 out of 782 reviews
4 - Good 40%
Rating 3 - Okay. 65 out of 782 reviews
3 - Okay 8%
Rating 2 - Poor. 33 out of 782 reviews
2 - Poor 4%
Rating 1 - Terrible. 29 out of 782 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice rooftop pool and super comfy rooms.
Stayed 7 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel with great location nearby the railway station. Five stars facilities and professional service given the guest a wonderful experience.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying Hilton Tianhe in GZ
very good hotel with good service. very pleasant and location is 700m walking distance away from the nearest MRT station. Linhe West Station. Give this hotel a go
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019