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Indoor pool
Indoor pool
View from Room
View from Room

Guest reviews

4.6 out of 5 Wonderful
298 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationGuangzhou Opera House6 min walk
Popular LocationGuangzhou Library19 min walk
Popular LocationCanton Tower13 min drive
AirportGuangzhou (CAN-Baiyun Intl.)63 min drive

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  • Tower Room, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • Sleeps 3
    More detailsTower Room, 1 King Bed, City View
  • Superior Room, 2 Double Beds

    Room amenities

    • 61 sq m
    • Sleeps 3
    More detailsSuperior Room, 2 Double Beds
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 70 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, River View

    4.4/5 guest room rating

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, River View
  • Club Room, 1 King Bed, River View

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 3
    More detailsClub Room, 1 King Bed, River View
  • Deluxe Room, 2 Double Beds, River View

    4.8/5 guest room rating

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds, River View
  • Premier Room, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, River View
  • Deluxe Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 124 sq m
    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed, Business Lounge Access
  • Superior Room, 1 King Bed, View (Canton Tower View)

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed, View (Canton Tower View)
  • Premier Room, 1 King Bed, View (Canton Tower View)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, View (Canton Tower View)
  • Deluxe Suite, 1 King Bed, River View

    Room amenities

    • River view
    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed, River View
  • Deluxe Suite, 2 Double Beds (Canton Tower View)

    Room amenities

    • City view
    • Sleeps 3
    More detailsDeluxe Suite, 2 Double Beds (Canton Tower View)

About this area

Guangzhou

Located in Guangzhou's Tianhe neighbourhood, Four Seasons Guangzhou is near a metro station. Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Water Park and Chimelong Paradise. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium. Our guests appreciate the hotel's convenience for public transport: Zhujiang New Town Station is 7 minutes by foot and Huacheng Road Station is 8 minutes.
Visit our Guangzhou travel guide
View in a map
Popular Location

What's nearby

  • Guangzhou Opera House - 6 min walk
  • Guangzhou Library - 19 min walk
  • Canton Tower - 13 min drive
  • Taikoo Hui - 14 min drive
  • Tianhe Stadium - 18 min drive

Getting around

  • Zhujiang New Town Station - 7 min walk
  • Guangzhou Railway Station - 8 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.) - 63 min drive

Restaurants

  • Where to eat
  • Atrium – Restaurant offering dim sum. Serves breakfast, lunch and dinner.
  • Yu Yue Heen – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Kumoi – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Mondo – Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner.

About this property

Four Seasons Guangzhou

Luxury Guangzhou hotel in Tianhe with 5 restaurants
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 344 soundproofed rooms feature free WiFi and 24-hour room service. LCD TVs with digital channels and DVD players provide a bit of entertainment, and guests will also find comforts such as premium bedding and down comforters.
Four Seasons Guangzhou offers 344 forms of accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Hua Spa has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Lead with Care (Four Seasons)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 278 for adults and CNY 139 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference centre

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 278 for adults and CNY 139 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Guangzhou Hotel
Four Seasons Guangzhou
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Guangzhou
Four Seasons Guangzhou Hotel Guangzhou

Frequently asked questions

Can I cancel my reservation for free at Four Seasons Guangzhou and receive a full refund?
Yes, Four Seasons Guangzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Four Seasons Guangzhou cancellation policy on our site for more details about any exclusions or requirements.
Does Four Seasons Guangzhou have a pool?
Yes, this property has an indoor pool.
Is Four Seasons Guangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Seasons Guangzhou?
Self-parking is free at this property.
What time is check-in at Four Seasons Guangzhou?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Four Seasons Guangzhou?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Four Seasons Guangzhou located?
Located in Tianhe, this luxury hotel is 2.4 mi (3.9 km) from Canton Tower, and within 6 mi (10 km) of Yuexiu Park and Beijing Road Pedestrian Street. Canton Fair Complex and Shangxiajiu Pedestrian Street are also within 6 mi (10 km). Zhujiang New Town Station is 7 minutes by foot and Huacheng Road Station is 8 minutes.
4.6
Wonderful
298 reviews
5 - Excellent
211
4 - Good
67
3 - Okay
11
2 - Poor
4
1 - Terrible
5

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, room comfort
Rather disappointed stayed.
I stayed for 2 nights at 2 different rooms. At first room, there was a noticable stained at the sofa and there were an expose electric cables (in my opinion very dangerous) at the bathroom wall lights. At 2nd room, the bed was too soft compare to 1st room at 1st night and leaking shower head which a simple tighten solve the problem. The check in was slow and the room service was very slow too. I am disappointed as these were not reflect four seasons quality. However the Guangzhou tower view was amazing and the pool was great too. The hotel interior is great too. A walking distance to malls and great location for business travellers.
Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice hotel,good service! Just the mattress is a little bit too soft for me.
Stayed 3 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canton Fair
I stayed at the Four Seasons while attending the Canton Fair. While the fair is about a 20 minute taxi ride from the hotel they do have bus shuttles every 15 minutes which I found to be very convenient. I usually took a taxi home at a cost of about $4.
Stayed 3 nights in Oct 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 5 nights in Oct 2019