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Overview of Four Seasons Guangzhou

Photo gallery

Indoor pool
Indoor pool
View from Room
View from Room
Premium bedding, down duvet, minibar, in-room safe

Four Seasons Guangzhou

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationGuangzhou Opera House6 min walk
    Popular LocationGuangzhou Library19 min walk
    Popular LocationFlower City Square3 min drive
    AirportGuangzhou (CAN-Baiyun Intl.)57 min drive

Choose dates to view prices

  • Deluxe King Room with City View

    4.7/5 guest room rating

    Room amenities

    • 70 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe King Room with City View
  • Premier King Room with River View

    5/5 guest room rating

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier King Room with River View
  • Club Premier King Room with Canton Tower View

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Premier King Room with Canton Tower View
  • Deluxe Twin Room with River View

    4.8/5 guest room rating

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Twin Room with River View
  • Deluxe King Room with River View

    4.4/5 guest room rating

    Room amenities

    • 70 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe King Room with River View
  • Superior King Room with Canton Tower View

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior King Room with Canton Tower View
  • Superior Twin Room with City View

    Room amenities

    • 61 sq m
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior Twin Room with City View
  • Premier King Room with Canton Tower View

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier King Room with Canton Tower View
  • Deluxe King Suite with City View

    Room amenities

    • 124 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe King Suite with City View
  • Deluxe King Suite with River View

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe King Suite with River View
  • Tower King Room with City View

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsTower King Room with City View
  • Deluxe Twin Suite with Canton Tower View

    Room amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Twin Suite with Canton Tower View

About this area

Guangzhou

Located in Guangzhou's Tianhe neighbourhood, Four Seasons Guangzhou is near a metro station. Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Water Park and Chimelong Paradise. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium. Guests appreciate the hotel's convenience for public transportation: Zhujiang New Town Station is 7 minutes on foot and Huacheng Road Station is 8 minutes.
Popular Location

What's nearby

  • Guangzhou Opera House - 6 min walk
  • Guangzhou Library - 19 min walk
  • Guangdong Museum - 3 min drive
  • Flower City Square - 3 min drive
  • Canton Tower - 12 min drive

Getting around

  • Zhujiang New Town Station - 7 min walk
  • Guangzhou Railway Station - 8 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.) - 57 min drive

Restaurants

  • Where to eat
  • Atrium – Restaurant offering dim sum. Serves breakfast, lunch and dinner.
  • Yu Yue Heen – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Kumoi – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Mondo – Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner.

About this property

Four Seasons Guangzhou

Luxury Guangzhou hotel in Tianhe with 5 restaurants
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 344 soundproofed rooms feature free WiFi and 24-hour room service. LCD TVs with digital channels and DVD players provide a bit of entertainment, and guests will also find comforts such as premium bedding and down comforters.
Four Seasons Guangzhou offers 344 forms of accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Hua Spa has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Lead with Care (Four Seasons)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 278 for adults and CNY 139 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dry cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference centre

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 278 for adults and CNY 139 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Guangzhou
Four Seasons Hotel Guangzhou
Guangzhou Four Seasons
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Guangzhou
Four Seasons Guangzhou Hotel Guangzhou

Frequently asked questions

Can I cancel my reservation for free at Four Seasons Guangzhou and receive a full refund?
Yes, Four Seasons Guangzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Four Seasons Guangzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Four Seasons Guangzhou?
As of 17 Jan,2021, prices found for a 1-night stay for 2 adults at Four Seasons Guangzhou on 18 Jan,2021 start from SG$335, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Four Seasons Guangzhou have a pool?
Yes, this property has an indoor pool.
Is Four Seasons Guangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Seasons Guangzhou?
Self-parking is free at this property.
What time is check-in at Four Seasons Guangzhou?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Four Seasons Guangzhou?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Four Seasons Guangzhou located?
Located in Tianhe, this luxury hotel is 2.4 mi (3.9 km) from Canton Tower, and within 6 mi (10 km) of Beijing Road Pedestrian Street and Yuexiu Park. Canton Fair Complex and Shangxiajiu Pedestrian Street are also within 9 mi (15 km). Zhujiang New Town Station is 7 minutes by foot and Huacheng Road Station is 8 minutes.
4.6
Wonderful
Rating 5 - Excellent. 215 out of 302 reviews
5 - Excellent 71%
Rating 4 - Good. 67 out of 302 reviews
4 - Good 22%
Rating 3 - Okay. 11 out of 302 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 302 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 302 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Seasons of Luxury & Style
The hotel is impressive. I loved the check in on the 70th floor and the atrium was breathtaking. Overall the service was very good. Staff were attentive, helpful, and friendly. The room was very comfortable. However the layout was a bit odd in terms of the placement and location of items in the room. For example, there was no bin next to coffee maker and mini bar , so you had the option to leave your trash on the counter Or walk across the room to drop it in the bin. Similarly with tissues. No tissues placed in the room, so a walk to the bathroom was required each time you wanted to wipe your hands or sneezed. The lighting in the room was also not as flexible as one would hope. The view on the other hand was spectacular. I we had a river view room and was very impressed with the large windows creating a live canvas. Breakfast was fairly good. There was a decent selection of items on the buffet. Fresh fruit, cheese, cold cuts and pastries. My go to breakfast item when we indulge at a stay in a hotel is always Eggs Benedict or poached egg on toast. I was disappointed that they didn’t offer that option. Only fried egg or omelettes were available. The toasters were also old and needed replacing. Overall we really enjoyed our stay. One of the better Four Seasons experiences we have had. I would definitely go back and would also recommend the hotel.
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, room comfort
Rather disappointed stayed.
I stayed for 2 nights at 2 different rooms. At first room, there was a noticable stained at the sofa and there were an expose electric cables (in my opinion very dangerous) at the bathroom wall lights. At 2nd room, the bed was too soft compare to 1st room at 1st night and leaking shower head which a simple tighten solve the problem. The check in was slow and the room service was very slow too. I am disappointed as these were not reflect four seasons quality. However the Guangzhou tower view was amazing and the pool was great too. The hotel interior is great too. A walking distance to malls and great location for business travellers.
Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice hotel,good service! Just the mattress is a little bit too soft for me.
Stayed 3 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canton Fair
I stayed at the Four Seasons while attending the Canton Fair. While the fair is about a 20 minute taxi ride from the hotel they do have bus shuttles every 15 minutes which I found to be very convenient. I usually took a taxi home at a cost of about $4.
Stayed 3 nights in Oct 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 5 nights in Oct 2019

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