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Overview of Sheraton Guangzhou Hotel

Photo gallery

Lobby
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Sheraton Guangzhou Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationTianhe Stadium13 min walk
    Popular LocationGrandview Mall1 min drive
    Popular LocationCITIC Plaza2 min drive
    AirportGuangzhou (CAN-Baiyun Intl.)52 min drive

Choose dates to view prices

  • Premier Suite, 1 Bedroom

    Room amenities

    • 88 sq m
    • City view
    • Sleeps 4
    • 1 Double Bed
    More detailsPremier Suite, 1 Bedroom
  • Grand Room, 1 King Bed

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Room, 1 King Bed
  • Deluxe Room, 1 Double Bed, City View

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    • 1 Double Bed
    More detailsDeluxe Room, 1 Double Bed, City View
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Premier Room, 1 King Bed, View

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, View
  • Grand Room, 1 King Bed, City View, Corner

    5/5 guest room rating

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Room, 1 King Bed, City View, Corner
  • Premier Room, 2 Single Beds, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More detailsPremier Room, 2 Single Beds, Non Smoking, City View
  • Deluxe, Guest room, 1 King, City view

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe, Guest room, 1 King, City view
  • Deluxe, Guest room, 2 Twin/Single Bed(s), City view

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe, Guest room, 2 Twin/Single Bed(s), City view
  • Superior, Guest room, 1 King, City view

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior, Guest room, 1 King, City view
  • Grand Suite, 1 Bedroom

    Room amenities

    • 110 sq m
    • City view
    • Sleeps 4
    • 1 Double Bed
    More detailsGrand Suite, 1 Bedroom
  • Club Suite, 1 Bedroom

    Room amenities

    • 130 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Suite, 1 Bedroom

About this area

Guangzhou

Located in Tianhe neighbourhood, Sheraton Guangzhou Hotel is connected to a shopping centre. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yuexiu Park. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangzhou New Stadium. Guests love the hotel's convenience for public transportation: Tianhenan Station is 6 minutes on foot and Tiyu Xilu Station is 8 minutes.
Popular Location

What's nearby

  • Tianhe Stadium - 13 min walk
  • Grandview Mall - 1 min drive
  • CITIC Plaza - 2 min drive
  • Taikoo Hui - 5 min drive
  • Guangzhou Zoo - 7 min drive

Getting around

  • Tianhenan Station - 6 min walk
  • Guangzhou Railway Station - 7 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.) - 52 min drive

Restaurants

  • Where to eat
  • Sheraton Seafood Kitchen – Serves lunch and dinner.
  • Feast All-Day-Dining Rest – Buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner. Kids' menu available.
  • Yue Chinese Restaurant – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner.

About this property

Sheraton Guangzhou Hotel

5-star luxury hotel connected to a shopping centre in Tianhe
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. All 445 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, minibars and LCD TVs.
Sheraton Guangzhou Hotel offers 445 forms of accommodation with minibars and a safe. A pillow menu is available. 40-inch LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 196 for adults and CNY 99 for children
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Portable bath seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 196 for adults and CNY 99 for children (approximately)
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Can I cancel my reservation for free at Sheraton Guangzhou Hotel and receive a full refund?
Yes, Sheraton Guangzhou Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Guangzhou Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Guangzhou Hotel?
As of 17 Jan,2021, prices found for a 1-night stay for 2 adults at Sheraton Guangzhou Hotel on 24 Jan,2021 start from SG$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Guangzhou Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sheraton Guangzhou Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Guangzhou Hotel?
Self-parking is free at this property.
What time is check-in at Sheraton Guangzhou Hotel?
Check-in is from 3 PM - 11:30 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Sheraton Guangzhou Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Sheraton Guangzhou Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 780 per vehicle, one-way, applies.
Where is Sheraton Guangzhou Hotel located?
Located in Tianhe, this luxury hotel is 0.7 mi (1.1 km) from Tianhe Stadium and 1.8 mi (2.9 km) from Taikoo Hui. Grandview Mall and CITIC Plaza are also within 2 miles (3 km). Tianhenan Station is 6 minutes by foot and Tiyu Xilu Station is 8 minutes.
4.4
Excellent
Rating 5 - Excellent. 278 out of 513 reviews
5 - Excellent 54%
Rating 4 - Good. 180 out of 513 reviews
4 - Good 35%
Rating 3 - Okay. 34 out of 513 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 513 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 513 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for biz and family holiday.
I'm a veteran business traveller. I stayed there with my wife and 3 kids in adjoining rooms while renewing passports and doing a small vacation in Guangzhou. Rooms were great as were gym and pool. Breakfast was great too. Location is excellent - 5 min walk to subway, tons of shopping and restaurants nearby, halfway between airport and Chenglong amusement park, and 2 stops away from the tower. We stayed for 4 nights total and had a low-stress great holiday.
Stayed 3 nights in Jun 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
WiFi with VPN have issue but staff help me to resolve it. Breakfast can be improve
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, many restaurants with different kind of food around. Hotel breakfast was awesome. Friendly staff, clean, big room, big bath, comfortable beds...
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room with good location! There's lots of good local food around the hotel.
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

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