Travelers find a peaceful retreat near Chimelong Paradise, where they can recharge with a good meal before shopping or relaxing at one of two inviting pools.
Located near Chimelong Water Park, Chateau Star River Guangzhou offers a quiet escape with on-site shopping and two restaurants serving meals all day. Guests can enjoy the indoor pool, sauna, free in-room WiFi, or arrange limo service.
Located on the waterfront, Chateau Star River Guangzhou is in Panyu neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Chimelong Safari Park and popular attractions include Chimelong Paradise and Chimelong Water Park. Looking to enjoy an event or a match while in town? See what's going on at Canton Fair Complex. Visit our Guangzhou travel guide
Located close to Chimelong Water Park and Chimelong Paradise, Chateau Star River Guangzhou provides a corner/local shop, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool and an indoor pool, along with sunloungers
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and an indoor tennis court
Express check-out, a vending machine and a banquet hall
Room features
All 304 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
Bathrooms with designer toiletries and separate baths/showers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
Return airport shuttle (surcharge) from 7 AM to 10:30 AM on request
Train station pick-up and drop-off shuttle (surcharge)
Casino shuttle (surcharge)
Free theme park shuttle
Limo/town car service
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 228 for adults and CNY 114 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Always Cantonese
E-cafe
Lobby Bar
Things to do
3 outdoor tennis courts
Health club
Indoor pool
Indoor tennis court
Sauna
Seasonal outdoor pool
Shopping
Family friendly
Children's toys
Free theme park shuttle
Grocery/convenience store
Indoor pool
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Garden
On the waterfront
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
Wheelchair-accessible path of travel
More
1 building
23 floors
Banquet hall
Built in 2008
Designated smoking areas
Mediterranean architecture
Reception hall
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
40-inch LCD TV with cable channels
Pay films
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CNY 1000.00 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
Airport shuttle fee: CNY 800 per vehicle (one-way)
Airport shuttle fee per child: CNY 800 (one-way)
Rollaway bed fee: CNY 350.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Chateau River
Chateau Star River
Chateau Star River Guangzhou
Chateau Star River Hotel
Chateau Star River Hotel Guangzhou
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou
Frequently asked questions
Does Chateau Star River Guangzhou have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
How much does it cost to stay at Chateau Star River Guangzhou?
As of 18 Mar, 2026, prices found for a 1-night stay for 2 adults at Chateau Star River Guangzhou on 19 Mar, 2026 start from S$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Chateau Star River Guangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Chateau Star River Guangzhou?
Self-parking is free at this property.
What time is check-in at Chateau Star River Guangzhou?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Chateau Star River Guangzhou?
Checkout is at noon.
Does Chateau Star River Guangzhou provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7 AM-10:30 AM on request. A fee of CNY 800 per vehicle applies.
Where is Chateau Star River Guangzhou located?
Located in Panyu, this luxury hotel is within 3 mi (5 km) of Chimelong Safari Park, Chimelong Paradise and Chimelong Water Park. Canton Fair Complex is 6.7 mi (10.8 km) away.
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Reviews
Chateau Star River Guangzhou Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff are excellent !!! They kept my room extremely clean and assisted with my personal needs! The room is outdated with old and old furnitures .
There are not whole lot options for restaurants.
Safety box in my room was already locked and could not be opened. If the condition was checked after check out of previous visitor, it was helpful.
The power of shower seemed to be weak.
The others including breakfast were very nice.
No restaurant in hotel avaliable 15:00. They sent me in a Taxi 20min to find food, I had to pay for taxi. There is absolutely no restaurant in the surrounding i walked several km. There is nothing to do like bar or cafe.
The pool outside was closed off-season. The sauna was not working, the steam room had a strange smell. I got a room against the street, I guess if you got river it would have been nice.
You could not reach the top floor by som reason.
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Eddie
Stayed 3 nights in Jan 2019
Verified
2/10 Terrible
Gerhard
27 Oct, 2018
Disliked: Staff & service
Unfreundliches Hotel
Ist ein sehr unkulantes und unfreundliches Hotel und wir fahren nie wieder dorthin
Können wir nicht empfehlen sehr schlechter Service und in der Umgebung gibt es nichts wo man hingehen kann n
Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite
luxurious hotel location somewhat outside of city. Higher end residential district, safely walk able it seems. very good service, various food sources local and international
I’m booked 2 room for my VIP client! But front deck said just rec hotels.com only 1 room booking! Our VIP unhappy for this case happen! I also need place call more than half hour to your CS and hotel front desk! I also need goto front deck settle this question in midnight Guangzhou time! This is really really poor experience for check in