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Galaxy Hotel

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Lobby
Superior Double Room | Down duvets, blackout curtains, soundproofing, free WiFi
Deluxe Twin Room | Down duvets, blackout curtains, soundproofing, free WiFi
Deluxe Twin Room | Down duvets, blackout curtains, soundproofing, free WiFi
Deluxe Twin Room | Down duvets, blackout curtains, soundproofing, free WiFi

Overview of Galaxy Hotel

Galaxy Hotel

3.5 star property

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
Map
No. 268 Shatai Road, Tianhe District, Guangzhou, Guangdong, 510507

Explore the area

  • Popular LocationBai Yun Cable Way7 min drive
  • Popular LocationTianhe Stadium11 min drive
  • Popular LocationTaikoo Hui12 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)41 min drive

Room options

About this area

Guangzhou

Galaxy Hotel is located in Tianhe, a neighbourhood in Guangzhou, and is in the entertainment district and near the airport. Baiyun Mountain and Waterscape Falls In East Station Plaza reflect the area's natural beauty and area attractions include Guangdong Academy of Sciences and Guangzhou Zoo. Travelling with kids? Consider Southern China Botanical Garden, or check out an event or a game at Tianhe Stadium.

What's nearby

  • Grandview Mall - 6 min drive
  • Bai Yun Cable Way - 7 min drive
  • Guangzhou Zoo - 9 min drive
  • Tianhe Stadium - 11 min drive
  • Taikoo Hui - 12 min drive

Getting around

  • Guangzhou Railway Station - 8 min drive
  • Yantang Station - 9 min walk
  • Baiyun International Airport (CAN) - 41 min drive

Restaurants

  • Be Bright - 5 min drive
  • 潮庄酒家 - 5 min drive
  • Starbucks - 5 min drive
  • Ichininmae - 5 min drive
  • Banana Leaf - 6 min drive

About this property

Galaxy Hotel

3.5-star family-friendly hotel located in Tianhe
A corner/local shop, shopping on site and a hair salon are just a few of the amenities provided at Galaxy Hotel. In addition to dry cleaning/laundry services and car hire on site, guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), an electric car charging station and express check-out
  • A TV in the lobby, a front desk safe and express check-in
  • A lift, tour/ticket information and multilingual staff
Room features
All 121 rooms boast comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 34-inch HDTVs with premium channels
  • Fridges, daily housekeeping and phones

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 240 per stay)
  • Electric car charging station on site

Things to do

  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 34-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: CNY 240 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Galaxy Guangzhou
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel Guangzhou

Frequently asked questions

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel?

Self-parking is available for CNY 240 per stay.

What time is check-in at Galaxy Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Galaxy Hotel?

Checkout is at noon.

Where is Galaxy Hotel located?

This family-friendly Guangzhou hotel is located near the airport, within 3 mi (5 km) of South China University of Technology, Guangzhou Zoo and Zhongtian Shopping Mall. Grandview Mall and Taikoo Hui are also within 3 miles (5 km). Yantang Station is 9 minutes by foot and Tianhe Coach Terminal Station is 20 minutes.

Reviews

5.6
Rating 10 - Excellent. 3 out of 23 reviews" "
" "10 - Excellent 13%
Rating 8 - Good. 4 out of 23 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 6 out of 23 reviews" "
" "6 - Okay 26%
Rating 4 - Poor. 6 out of 23 reviews" "
" "4 - Poor 26%
Rating 2 - Terrible. 4 out of 23 reviews" "
" "2 - Terrible 17%

6.2/10

Cleanliness

5.5/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hamidreza, Houston ,Texas

Disliked: Staff & service, property conditions & facilities
It's not even two star
I was in Galaxy hotel during canton fair 2015. I don't recommend you to go there.Its two star hotel !!! No one speak english !! When I got this hotel was with the mini bar but when I got there was no mini bar inside my room also I couldn't use the breakfast buffet since it was local food !! I finally end up to change my hotel

2/10 Terrible

happy, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
In general, it a nice place to stay.
Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.

6/10 Okay

Sunny

Disliked: Cleanliness, staff & service
It's OK hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Hotel
The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.

2/10 Terrible

Nigelrose

Disliked: Cleanliness, staff & service, room comfort
NOT GOOD
VERY BASIC HOTEL - NOT VERY CLEAN, BASIC FOOD BEDS UNCOMFORTABLE STAFF NOT GOOD AT ENGLISH, HOWEVER SLIGHTLY BETTER THAN MY CHINESE!!

4/10 Poor

Fred in LA

Disliked: Staff & service, room comfort
Definite Chinese Hotel
This hotel is definitely for Chinese travellers. No Western restaurant , very limited English speaking employees and very tired facilities/rooms. Not all that close to Canton Fair. Very noisey rooms because of proximity to freeway /road and single pane wndows. Excellent spa/massage.

10/10 Excellent

kinmo

Liked: Cleanliness, staff & service, room comfort
Great Hotel
The staff are welcoming and friendly. Room is clean and can see the mountain. The hotel is near Guangzhou East Station.

6/10 Okay

Michael, Georgia

Liked: Room comfort
Disliked: Staff & service
might use again
I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that

4/10 Poor

Anonymous

Liked: Cleanliness, staff & service
5 star,maybe in the 80s
the people there try its just like a hotel that was built late 80s and was just maintained,worn carpet,peeling wall paper etc.other than tha it was clean,and the hotel is central,easy to get around town just basic accomidation ,id call it a 2 star at its best.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort