In-room safe, desk, blackout curtains, soundproofing
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Reviews of Kaiserdom Hotel Huanshi East Road

2.5 out of 5
Kaiserdom Hotel Huanshi East Road
No.102, Xianlie Middle Road, Yue Xiu, Guangzhou, Guangdong

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

6.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Very near a metro station. It’s part of a commercial building. Big, comfortable beds. For a family of 3 staying 6 nights, we paid less than S$20 per person per night. Very good value for money.
Stayed 6 nights in Dec 2018
Response from 黄 on 30 Jan,2019
Dear ~ thank you very much for choosing to stay in our hotel and sharing your stay experience. The hotel is near the subway station, convenient for travel, and the surrounding environment is quiet and comfortable. It is the first choice for travel.

8/10 Good

Chu

Liked: Staff & service, property conditions & facilities, room comfort
My experience at Kaiserdom Hotel
I chose this hotel mainly because it's very closed to my conference site and the subway station. The front desk service and room, including the bathroom were fine with me. However, it would be good if the housekeeping staff were aware that the roll of toilet paper was near its end and have a new one stocked in the bathroom. I understand it might be stolen by others but ... It was a challenge to use the TV and phone in my room. Both of them were working for some reasons that it took me a long time to figure it out that they're disconnected. My TV was fixed the second night eventually. I overheard another customer also had the same problem with his TV.
Response from tiki on 8 Apr,2018
Thank you your check-in and support; Looking forward to the next can provide better service for you; Thank for you suggestion ,We will carry out rectification immediately.Our design is modern, showers and toilets share a common door. If you need soap, you can ask the waiter to help you send it. Best wish !

8/10 Good

kAZU, 日本

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付もスムーズ。中国でこれほどスムーズにいったのは初かも（笑）。駅から近いし、コンビニも近い。商店は目の前だし。
Stayed 6 nights in Jun 2019
Response from 前厅 on 22 Jun,2019
コメントをいただき、またのお越しを楽しみにしております

8/10 Good

Yuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄駅近くでアクセス抜群
部屋も広く清潔、フロントの方もフレンドリー　また利用します！
Stayed 4 nights in Jun 2019
Response from 前厅 on 22 Jun,2019
コメントをいただき、またのお越しを楽しみにしております

4/10 Poor

JU PING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
辦理入住手續時找不到訂房資料，房間隔音效果極差，整理房務的工作車都停在我的房外感覺很差，旁邊在施工中，一大早就轟轟轟的聲音，總而言之這是一個很差的住宿經驗
Stayed 4 nights in May 2019
Response from 马晓妮 on 1 Jun,2019
亲爱的顾客您好！非常抱歉没有给您带来完美的体验，因大厦的物业装修，所以产生了噪音影响了您休息，现在已经装修完工，不会有任何噪音了，再次向您道歉，希望您愿意给我们一个再次问您服务的机会！