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Soluxe Hotel Guangzhou

Photo gallery for Soluxe Hotel Guangzhou

Featured image
Indoor pool
Indoor pool
Indoor pool
Down duvets, pillow-top beds, minibar, in-room safe

Overview of Soluxe Hotel Guangzhou

VIP Access

Soluxe Hotel Guangzhou

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
No.199 Huangpu Road Central, Tianhe District, Guangzhou, Guangdong, 510655

Explore the area

  • Popular LocationTianhe Park10 min walk
  • Popular LocationRedtory Art and Design Factory13 min walk
  • Popular LocationCanton Fair Complex14 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)67 min drive

Choose dates to view prices

About this area

Guangzhou

Located in Tianhe neighbourhood, Soluxe Hotel Guangzhou is connected to a shopping centre. Taikoo Hui and Beijing Road Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise and Chimelong Water Park. Travelling with kids? Consider Guangdong Academy of Sciences and Grand World Scenic Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Tianhe Park - 10 min walk
  • Redtory Art and Design Factory - 13 min walk
  • Canton Fair Complex - 14 min drive
  • Grandview Mall - 18 min drive
  • Taikoo Hui - 18 min drive

Getting around

  • Keyun Lu Station - 7 min walk
  • Guangzhou Railway Station - 13 min drive
  • Baiyun International Airport (CAN) - 67 min drive

Restaurants

  • Where to eat
  • Sunshine Cafe – Serves breakfast, lunch and dinner.
  • Sunshine Royal Banquet – Serves breakfast, lunch and dinner.

About this property

Soluxe Hotel Guangzhou

5-star luxury hotel connected to the convention centre in Tianhe
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a coffee shop/café. All 320 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, 24-hour room service and LCD TVs.
Soluxe Hotel Guangzhou offers 320 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature down comforters. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 100 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese
  • Russian

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 100 per person (approximately)
  • Airport shuttle fee: CNY 398 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Soluxe Hotel
Soluxe Guangzhou
Soluxe Guangzhou Hotel
Soluxe Hotel
Soluxe Hotel Guangzhou
Soluxe Hotel Guangzhou Hotel
Soluxe Hotel Guangzhou Guangzhou
Soluxe Hotel Guangzhou Hotel Guangzhou

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 401 out of 748 reviews
5 - Excellent 54%
Rating 4 - Good. 271 out of 748 reviews
4 - Good 36%
Rating 3 - Okay. 49 out of 748 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 748 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 748 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Good room and helpful staff, great location to the wonderful park from exercise
Stayed 1 night in Oct 2020

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, excellent location
Soluxe Hotel is located right next to the Tianhe Park metro station (exit B) which renders the location as top notch. The people working behind the counter had a very good English. Breakfast was great too. Good food and great ambience. The pool area could use a good update since it is a five-star hotel but the jacuzzi area is probably a 3-star at best. Overall, a great place to stay. Views from the top floors are spectacular.
Stayed 2 nights in Jan 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed in Soluxe Guangzhou for 3 nights with my family during new year. The location is great with metro nearby about 5 minutes walk. However the hotel is not up to the 5 star standard by far: air conditioning was not working, and the front desk kept changing room for us without telling the cooling air was not even opened for central system; smoking smell in the room even it is non smoking facility; very poor sound proving between rooms, there were loud talking midnight and hotel couldn’t stop them even after complaining; power outage in one of my rooms without any notice from hotel... overall I am very disappointed and feel the service of the hotel can only be zero star and staff are not well trained. Will not recommending to others if you are looking for good services and quiet sleep night.
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Stayed 5 nights in Oct 2019