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Soluxe Hotel Guangzhou

5.0 star property
Luxury hotel connected to the convention centre in Tianhe with 3 restaurants
VIP Access

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Soluxe Hotel Guangzhou

Indoor pool
Front of property – evening/night
Down duvets, pillow-top beds, minibar, in-room safe
Buffet
Lobby

Reviews

8.8

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Near to line 21 metro
Teck Chai
Jun 14, 2024
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, River View (King Bed, Facebook/Twitter available)

Down duvets, pillow-top beds, minibar, in-room safe

Superior Room, River View (King Bed, Facebook/Twitter available)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior, Garden View (King Bed)

Down duvets, pillow-top beds, minibar, in-room safe

Superior, Garden View (King Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Facebook, Twitter available inroom)

Down duvets, pillow-top beds, minibar, in-room safe

Deluxe Suite (Facebook, Twitter available inroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Kingbed Room

Down duvets, pillow-top beds, minibar, in-room safe

Deluxe Kingbed Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, River View (Twin Bed, Facebook, Twitter available)

Down duvets, pillow-top beds, minibar, in-room safe

Superior Room, River View (Twin Bed, Facebook, Twitter available)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Facebook, Twitter available inroom)

Down duvets, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed (Facebook, Twitter available inroom)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room (Facebook, Twitter available inroom)

Down duvets, pillow-top beds, minibar, in-room safe

Executive Twin Room (Facebook, Twitter available inroom)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Garden View (Twin Bed)

Down duvets, pillow-top beds, minibar, in-room safe

Superior Twin Room, Garden View (Twin Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
No.199 Huangpu Road Central, Tianhe District, Guangzhou, Guangdong, 510655

What's nearby

  • Tianhe Park - 2 min walk
  • Canton Fair Complex - 3 min drive
  • Taikoo Hui - 6 min drive
  • Tee Mall - 6 min drive
  • Canton Tower - 8 min drive

Getting around

  • Keyun Lu Station - 7 min walk
  • Guangzhou East Railway Station - 18 min drive
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪西关御品轩 - ‬3 min walk
  • ‪华辉拉肠 - ‬6 min walk
  • ‪川牛牛饮食连锁万绿湖美食店 - ‬6 min walk
  • ‪麦当劳 - ‬3 min walk
  • ‪真功夫 - ‬6 min walk

About this property

Soluxe Hotel Guangzhou

Luxury family-friendly hotel located in Tianhe
At Soluxe Hotel Guangzhou, you can look forward to a coffee shop/cafe, a garden and a playground. Treat yourself to aromatherapy, a body treatment or a facial at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • A front desk safe, concierge services and a lift
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 320 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with deep-soaking baths and free toiletries
  • HDTVs with premium channels
  • Wardrobes/cupboards, fridges and children's slippers

Languages

Chinese (Mandarin), English, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 168 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flag Lounge
  • Sunshine Cafe
  • Sunshine Royal Banquet
  • Vinsi Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 43 floors
  • Banquet hall
  • Building
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • IPod dock
  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Airport shuttle fee: CNY 398 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 6:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Soluxe Hotel
Soluxe Guangzhou
Soluxe Guangzhou Hotel
Soluxe Hotel
Soluxe Hotel Guangzhou
Soluxe Hotel Guangzhou Hotel
Soluxe Hotel Guangzhou Guangzhou
Soluxe Hotel Guangzhou Hotel Guangzhou

Frequently asked questions

Does Soluxe Hotel Guangzhou have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:30 AM to 11:00 PM.

Is Soluxe Hotel Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soluxe Hotel Guangzhou?

Self-parking is free at this property.

What time is check-in at Soluxe Hotel Guangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Soluxe Hotel Guangzhou?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Soluxe Hotel Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 398 per vehicle applies.

Where is Soluxe Hotel Guangzhou located?

This family-friendly Guangzhou hotel is located in the business district, within 1 mi (2 km) of Tianhe Park, Jinan University and Redtory Art and Design Factory. Canton Fair Complex is 1.7 mi (2.7 km) away. Keyun Lu Station is 7 minutes by foot and Yuancun Station is 13 minutes.

Soluxe Hotel Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 863 reviews" "
Rating 8 - Good. 313 out of 863 reviews" "
Rating 6 - Okay. 58 out of 863 reviews" "
Rating 4 - Poor. 17 out of 863 reviews" "
Rating 2 - Terrible. 14 out of 863 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Kelechi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling all over the world for meetings and exhibitions and vacations. When booking flight to Guangzhou i was very concerned about where to stay, checked all reviews and hotels and decided to book with the Soluxe. Folks, this place is amazing, with great staff and polite people who shows absolute care. Whether it's helping you call the taxi and assisting when you return back. The dinning options are equal to none, room services is impeccable, a great sense of security and incredible street life around the hotel. I will always stay here whenever i am in Guangzhou. Thank you Soluxe for making this trip worth it for me
Stayed 1 night in Jul 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice older but well maintained. Everything was lovely, especially the service and the view. Cute perks in room, lobby and somewhat sustainable rules. There is a Metro stop and cool play area, garden—good for walking and sports about a five minute walk away. Challenges: They require a deposit but seem unsure when it is returned. Only two channels in English. The key may or may not work when you leave the pool and need to re-enter the hotel or the spa. The tub fills slowly but the water stays hot so enjoy!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attentiveness of the staff was exceptional. Thank you for making my stay memorable.
Stayed 7 nights in Jun 2024

4/10 Poor

buffie, columbia

Business traveller
Disliked: Cleanliness, property conditions & facilities
Internet access was free, but it was the Chinese internet. Their network would not allow me to connect to any USA websites. I’m from America and cannot read the Chinese language. Therefore, the free internet access was useless! I stayed at this same hotel about 4-5 years ago. I remember it being much nicer back then! I could not believe how dirty and run-down this hotel is now! The walls in the hallways were stained. The carpet was stained. I had mold on the ceiling in my room. My shower had dirty & moldy caulk. The entire hotel smells very old and mildewy. The concierge, bell hoppers, and front desk receptionists spoke very little English but they were all nice and pleasant. It was a struggle trying to get help or info. I did like that room service is 24 hours. I stayed here for 10 days. I won’t be back.
Stayed 11 nights in May 2024

10/10 Excellent

Jing peng

Stayed 3 nights in Jun 2024

10/10 Excellent

Teck Chai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to line 21 metro
Stayed 5 nights in Jun 2024

10/10 Excellent

Sanaldo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and safe area excellent breakfast.
Stayed 8 nights in May 2024

8/10 Good

Jamie, Taupo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable but certainly no extras
Stayed 4 nights in May 2024

10/10 Excellent

Shui

Stayed 4 nights in May 2024

8/10 Good

Satwinder

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at reception was very good and helpful, the staff at the buffet ( except for some chefs) was not helpful or attentive, food was not that great either. not much options
Stayed 8 nights in Apr 2024

10/10 Excellent

Nick, Aventura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good and simple, hotel clean and room was big and clean and cold....I would stay here any day...breakfast was fantastic and plenty of options for anyone picky...anyone complain about this hotel is super picky or a complainer at heart. Stay here at a great cost.
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Travelled with family, Business traveller
Liked: Staff & service
It is a bit of a mausoleum , very 90's Vegas vibe, but the biggest glaring error is no bar..... The rooms are dated, nice views, dining in hotel is good but super expensive. There is a local market just across the bridge which is great, and a few very good local restaurants including a Japanese and plenty of ducks options. For what we paid it was ok but not 5 star
Stayed 7 nights in Apr 2024

10/10 Excellent

Gilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

kathi

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Mehdi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you get there buy the vip package for $410. That will give breakfast buffet and Dinner buffet, chefs are great best food.
Stayed 9 nights in Apr 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Nour

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out not so good…the reason is English illiteracy. Check out took over 25 mins Room upgrade was nice which also gave me access to free decent meals Suite itself was very impressive. It even had a massage chair Tv programs mostly Chinese, unlike international hotels where at least few international channels are available Breakfast buffet and dinner buffet were rich The surrounding area is boring and required taxi to go somewhere interesting Shuttle bus to canton fair took very little time, around 10 mins which is a real advantage Overall stay: positive
Stayed 3 nights in Apr 2024

10/10 Excellent

IDA CARINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally clean. Friendly hotel & restaurant staffs. Easily accessible to Metro & taxi. Park & eateries are walking distance away.
Stayed 2 nights in Apr 2024

8/10 Good

Aaron

Stayed 2 nights in Mar 2024

10/10 Excellent

HERBERT, Guatemala

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, great buffet, the rooms are very spacious, the hotel is very near to the metro station and you have close options for dinning.
Stayed 5 nights in Mar 2024

10/10 Excellent

JIASHENG

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2024

10/10 Excellent

lisa

Travelled with family
Liked: Property conditions & facilities
Good location. Clean. Food in western cafe has lots of variety. Very happy
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Wang as a front desk manager went extra miles and beyond to solve issues facing customers and deserves a major praise.
Stayed 5 nights in Jan 2024