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The Westin Pazhou

Photo gallery for The Westin Pazhou

Exterior
Indoor pool
Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
View from room
Premium bedding, down duvets, minibar, in-room safe

Overview of The Westin Pazhou

The Westin Pazhou

5.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Area C, Canton Fair Complex, 681 Feng Pu Road, Haizhu District, Guangzhou, Guangdong, 510335

Explore the area

  • Popular LocationPazhou Pagoda3 min drive
  • Popular LocationRedtory Art and Design Factory8 min drive
  • Popular LocationCanton Fair Complex11 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)55 min drive

Room options

About this area

Guangzhou

Located on the riverwalk, The Westin Pazhou is in Haizhu neighbourhood and is connected to the convention centre. Pazhou Pagoda and Guangzhou Martyrs' Memorial Garden are local landmarks, and travellers looking to shop may want to visit OneLink Walk and Taikoo Hui. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangdong Olympic Stadium.

What's nearby

  • Pazhou Pagoda - 3 min drive
  • Zhujiang Park - 7 min drive
  • Tianhe Park - 7 min drive
  • Redtory Art and Design Factory - 8 min drive
  • Canton Fair Complex - 11 min drive

Getting around

  • Pazhou Station - 14 min walk
  • Guangzhou Railway Station - 16 min drive
  • Baiyun International Airport (CAN) - 53 min drive

About this property

The Westin Pazhou

5-star luxury hotel located in Haizhu
At The Westin Pazhou, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Canton Bazaar, the on-site restaurant. In addition to a 24-hour health club and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), extended parking and limo/town car service
  • An electric car charging station, express check-out and a banquet hall
  • Guest reviews give good marks for the helpful staff, WiFi and location
Room features
All 325 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and deep-soaking baths
  • Plasma TVs with DVD players
  • Fridges, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 100 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Extended parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 218 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Canton Bazaar
  • Five Zen5es
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (32292 square feet of space)
  • Meeting rooms

Spa

  • Massages
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CNY 218 per person (approximately)
  • Fee for in-room wired Internet: CNY 100 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pazhou
Pazhou Westin
Westin Pazhou
Westin Pazhou Guangzhou
Westin Pazhou Hotel
Westin Pazhou Hotel Guangzhou
The Westin Pazhou Guangzhou Hotel Guangzhou
The Westin Pazhou Hotel
The Westin Pazhou Guangzhou
The Westin Pazhou Hotel Guangzhou

Frequently asked questions

Does The Westin Pazhou have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 9 Dec,2022 start from S$178.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Pazhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Pazhou?

Self-parking is free at this property.

What time is check-in at The Westin Pazhou?

Check-in is from 2:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin Pazhou?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Westin Pazhou located?

This luxury hotel is located in Guangzhou (Haizhu), close to Canton Fair Complex, Pazhou Pagoda and Redtory Art and Design Factory. Local attractions also include Pearl River-InBev International Beer Museum and Tianhe Park. Pazhou Station is 14 minutes by foot and Xingangdong Station is 28 minutes.

Can I cancel my reservation for free at The Westin Pazhou and receive a full refund?

Yes, The Westin Pazhou offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Pazhou cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 141 out of 236 reviews" "
" "5 - Excellent 60%
Rating 4 - Good. 75 out of 236 reviews" "
" "4 - Good 32%
Rating 3 - Okay. 14 out of 236 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 5 out of 236 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 1 out of 236 reviews" "
" "1 - Terrible 0%

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5.0/5

Eco-friendliness

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/5 Good

Emily
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is great, clean and comfortable. Except the staffs at lounge should be trained better.
Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

5/5 Excellent

martin
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Oct 2019

5/5 Excellent

Louis
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

3/5 Okay

Xiang Bin
Stayed 2 nights in Oct 2019

5/5 Excellent

Qun
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It was a great trip here at The Westin. I received a warm welcome at the check in counter. The room is clean and tidy with a cozy bed. You can have a nice view of the Pearl River from a giant window. Their staff are friendly, responsive and professional. The hotel is within walking distance from the Area C of the Canton Fair Complex. However,
Stayed 1 night in Sep 2019

5/5 Excellent

Toddy, Melbourne
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The closeness to the tradeshow, the staff are great however in the restaurant I was expecting a huge wagyu steak like at home, alas it was not to be. Still good, will stay again!
Stayed 3 nights in Sep 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Will definitely stay again
Great, amazing hotel. Very clean, very well maintained. Helpful staff who were always genuinely willing to help. Highly recommended. Great hotel! Will definitely stay again
Stayed 3 nights in Jul 2019