Hotels with connecting rooms in Gueliz

"Hotel is run down and understaffed, people that work don't know what they are doing nor can communicate. They took 20 min to find us a room service menu searching in most rooms then took 40min to make a sandwich. Phones don't dial between room to room; nor room service..only reception number who either can't understand or says someone would call you back,Forget about enjoying breakfast or spa, no one is around to ask. There were no cups, no clean tables, no tea spoons, were given some plastic spoons in the rooms as well. Soft drinks and beer were served warm out of stock room. We had Juinior Suits supposedly nicer bigger rooms, not worth it.Old frilled towels, curtains hanging on 3 hooks if that, one plug to switch between, coffee machine, fridge and a lamp. Very disappointing experience. We thought location was good for getting to places but on main road everyone honks from 7am. It was once a glorious hotel but probably 20 years ago "

"Lovely hotel. We were offered a free upgrade to the penthouse. Staff were friendly and service was great. Heated pool. "

"Amzing"