"I was laying in the bed watching tv, when something caught my eye. It was a roach crawling on my pillow. I jumped up and tried to kill it, but it got away. I immediately called the front desk to ask for a room change, but the front desk clerk advised that they were completely book. I advised that I wasn't staying in that room and they had to do something. He asked if I'd like someone to come to the room to try to get rid of it. I said yes. The guy came and at first we couldn't find the roach. Eventually, we found it and he disposed of it. I had a restless night because I didn't know if more roaches was in the room. Needless to say, I will never stay at this hotel again."