Gurb Holidays

Very nice hotel for the price and service was excellent

We’ve stayed here a couple times and every time it’s been wonderful! The location is superb. It’s close to everything. The staff is amazing with giving directions and recommendations.

Very nice. Will stay again

Todo perfecto, el cuarto limpio y el staff muy lindo siempre, atentos y cuidan tu maleta cuando haces checkout

We stayed at the grand Hyatt for a total of 4 nights. We were extremely impressed with the cleanliness and modern decor of the hotel. The staff at reception were extremely friendly and couldn’t do enough for us. They acknowledged multiple special occasions we were celebrating aswell as giving us a complementary late checkout and our room was ready promptly upon arrival. The spa was amazing, however it was slightly pricey considering we were hotel residents ( 40 euros pp for one hr and a half ). We would not recommend the rooftop bar, which we visited on two occasions during our stay. The first night we arrived they told us last orders had already passed and the staff were laughing amongst themselves whilst telling us this even though the opening hrs stated otherwise. On the second visit we were extremely disappointed as we were seated and waited 15 mins whilst watching staff socialise and smoke with guests at the table next to us. We made eye contact multiple times to ensure they knew we were there and ready to order, they proceeded to ignore that we were there and when we left to walk out after being ignored for so long the staff once again just watched us leave and laugh amongst themselves. We were incredibly disappointed and would not recommend the rooftop bar for future guests.