Hi AnmolThank you for the feedback!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear GuestThank you for the feedback.Do visit us again!Warm RegardsAbhishek PasrichaGeneral Manager

Dear Mr. Prasad, Thank you for taking out time and sharing your feedback from your recent visit with us. We deeply regret that your stay experience did not meet your expectations. I would like to take an opportunity to explain onto the points highlighted in your feedback. As discussed, your reservation was made on single occupancy. Additional charges were for the second occupant which were collected upon arrival post your approval. ibis rooms- ibis worldwide maintains consistency of its product wherein room size is 18sqm. ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. Overall, an ibis room gives its customers an opportunity to work, meet, and relax in the most efficient way and we do hope that we met you expectations in these parameters. Had it not been your experience, please feel free to connect with us. Best Regards Aarti Verma Front Office Manager

Hello Abishant, Thank you for taking out time and sharing your feedback from you recent visit to ibis Gurgaon. We regret that your stay experience did not meet your expectations. We request you to please elaborate your ratings and share the concerns which you faced during your stay. Rest assured that we shall work on your feedback and it will be taken with utmost care. Looking forward to hear from you and to serve you better in near future. Best Regards Aarti Verma Front Office Manager

Hello Karan, Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We regret that your stay did not meet your expectations. Please accept my sincere apologies. We have noted areas highlighted for improvement in your feedback. Please be assured that we are investing time in learning and development of our team members and you shall experience improvement in our services whenever you next visit ibis Gurgaon. Thank you once again for writing to us. Looking forward to serve you better in near future Best Regards Anuj Chaudhry General Manager

Hello Harpreet, Thank you for taking out time and sharing your feedback from your recent visit to ibis Gurgaon. We regret that your stay did not meet your expectations and thus I would like to take an opportunity to explain onto the points highlighted in your feedback. Rooms in ibis globally are of the same size. ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. Overall, an ibis room gives its customers an opportunity to work, meet, and relax in the most efficient way and we do hope that we met you expectations in these parameters. Had it not been your experience, please feel free to connect with us. Thank you for your appreciation for our team members. We look forward for your next stay soon. Best Regards

Hello George, Thank you for perfect ratings from your recent visit to ibis Gurgaon. See you soon and stay safe.

Dear Guest, Thank you for rating ibis Gurgaon. We are glad that your stay was satisfactory. Do visit again and stay safe.

Hi Hardik, Thank you for sharing your feedback for your stay at ibis Gurgaon Golf Course Road. It feels great to receive a positive feedback. See you soon! Best Regards

Dear Guest Its indeed a great feeling to receive a perfect 10 for the services offered at our hotel. Thank you for taking out time to review our hotel. See you soon! Best Regards

Dear Mr. Steve. Thank you for sharing your feedback for your recent stay at ibis Gurgaon Golf Course Road. Ibis rooms and bathrooms worldwide are of the same size offering similar amenities to ensure consistency of the product. Being a part of Accor Hotels, we have other brands such as Pullman and Novotel offering larger size rooms and bathrooms. These brands are present in Delhi, Aerocity and you must experience them. Warm Regards Aarti Verma Asst. Front Office Manager

Hi Kapil, Thank you for the wonderful score. It indeed feels great.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Aarti Verma Asst. Front Office Manager

Dear Mr. Thirugnanam, Greetings of the Day! We are delighted to know that you enjoyed your recent stay at ibis Gurgaon Golf Course Road.We shall look forward for your next visit. Warm Regards Aarti Verma Asst. Front Office Manager

Dear Mr. Moi, Greetings of the Day! We are thankful for your constructive feedback regarding variety in food and room cleanliness. This shall help us to improve our services. Please be assured that we shall work on the highlighted parameters and your feedback will be taken with utmost care. In case of any other assistance, please feel free to contact us. Warm Regards Aarti Verma Asst. Front Office Manager

Dear Mr.Kunnas Greetings of the Day! Thank you for the wonderful rating. It indeed feels great. We are delighted that the services received at the ibis Gurgaon Golf Course Road were up to your satisfaction and we hope your next visit will be as pleasant as the previous one. If I can be of any further assistance please do not hesitate in contacting me. Warm Regards Aarti Verma Asst. Front Office Manager

Dear Mr. Muralidhar, Thank you very much for taking the time in sharing your feedback and comments with regards to your recent stay at the ibis Gurgaon Golf Course Road. Feedback is an essential tool that we use in our business to maintain levels of guest satisfaction thereby enhancing the proud reputation of our brand. Ibis rooms worldwide are of the same size offering similar amenities to ensure consistency of the product. Being a part of Accor Hotels, we have other brands such as Pullman and Novotel offering larger size rooms. These brands are present in Delhi, Aerocity and you must experience them. If I can be of any further assistance, please do not hesitate in contacting me. I will look forward to welcoming you back to our hotel in near future. Warm Regards Aarti Verma Asst. Front Office Manager

Dear Guest, Thank you very much for taking time in sharing your feedback and comments with regards to your recent stay at the ibis Gurgaon Golf Course Road. Feedback is an essential tool that we use in our business to maintain levels of guest satisfaction thereby enhancing the proud reputation of our brand. We are delighted that the services received at the ibis Gurgaon Golf Course Road were up to your satisfaction. If I can be of any further assistance please do not hesitate in contacting me. I will look forward to welcome you back to our hotel in near future.

Dear Ms. Devi We are very pleased to note your kind appreciation of our team. Your appreciation of our team members makes us proud and inspires them to create moments of joy for our guests. It is indeed heartening to receive such positive feedback and we thank you for your generous appreciation. Your feedback about the services and team members has been humbly received. I thank you again for your patronage; my entire team and I will look forward to welcome you back at ibis Gurgaon. Kind Regards

Dear Guest, We are very pleased to note your kind appreciation of our team. Your appreciation of our team members makes us proud and inspires them to create moments of joy for our guests. It is indeed heartening to receive such positive feedback and we thank you for your generous appreciation. Your feedback about the services and team members has been humbly received. I thank you again for your patronage; my entire team and I will look forward to welcome you back at ibis Gurgaon. Warm Regards

Thank you very much for taking time in sharing your feedback and comments with regards to your recent stay at the ibis Gurgaon Golf Course Road. Feedback is an essential tool that we use in our business to maintain levels of guest satisfaction thereby enhancing the proud reputation of our brand. We are delighted that the services received at the ibis Gurgaon Golf Course Road were up to your satisfaction. If I can be of any further assistance please do not hesitate in contacting me. I will look forward to welcome you back to our hotel in near future.

Dear Guest, Thank you very much for taking the time in sharing your feedback and comments with regards to your recent stay at the ibis Gurgaon Golf Course Road. Feedback is an essential tool that we use in our business to maintain levels of guest satisfaction thereby enhancing the proud reputation of our brand. Please accept my apologies that your expectations did not meet your stay experience. We have noted areas highlighted for improvement in your feedback. Please be assured that we shall work on the highlighted parameters and your feedback will be taken with utmost care. I will look forward to welcoming you back to our hotel in near future.

Dear Guest, Thank you for taking the time to recommend us with your kind review. It was a pleasure hosting you at the hotel and we look forward to welcome you back soon! Warm Regards Nitin Pathak General Manager

Dear Guest, Thank you for sharing your feedback with us about your stay at ibis Gurgaon Golf Course Road. I regret to notice that we have not met your expectations with regards to services and facilities during your stay in our hotel Your feedback has been deeply investigated and shared internally with respective department heads to ascertain immediate rectification and action. Also, please be rest assured that further corrective measures have been taken in form of additional trainings for entire team to avoid such incidents in future. At ibis, we strive to provide a superior service experience for every customer; and I hope you will give us another opportunity to regain your confidence in our high quality services. Sincerely, Nitin Pathak General Manager

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you had a comfortable stay with us and liked our services. Our rooms and bathrooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms. We thank you for your patronage towards ibis Gurgaon Golf Course Road, and we hope your next visit will be more pleasant. Best Regards, Preeti Sharma Asst Front Office Manager

Dear Guest, Our guests’ satisfaction is paramount for us and we endeavour to consistently provide high level of services to our valued guests. Your appreciation about our staff has been humbly received. For our guest convenience, we have option of hard bed available on request. Kindly let us know in your next visit, so that we can place hard bed in your room before your arrival. I have shared your feedback with the Chief Engineer on the effectiveness of the air conditioning and the same is being carefully looked at. We look forward to welcome you back at ibis Gurgaon. Best Regards, Preeti Sharma Asst Front Office Manager

Dear Susmata, We appreciate your valuable feedback on our product and services. It is with sincere regret that I note your dissatisfaction with our service & facilities and truly apologize for the inconvenience caused. Being "premium service select" hotel it is our constant endeavour to offer rooms to our valued guests at very competitive prices as compared to similar hotels in the city.With this very intention we do not have dedicated porter and valet services at the hotel; however we are always available for any assistance to our guest We truly value your patronage and we hope you will give us another opportunity to serve you at ibis Gurgaon. Best Regards, Preeti Sharma Asst Front Office Manager

Dear Guest, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at ibis Gurgaon Golf Course Road looks forward to welcoming you back in the near future. Best Regards, Preeti Sharma Asst Front Office Manager

Dear Shinde, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. Being a 'premium select service' hotel we do not provide shaving and dental kit in the room, however for our guest’s convenience it is made available at the reception on request. We truly value your patronage and we look forward to welcome you back at ibis Gurgaon. Best Regards, Preeti Sharma Asst Front Office Manager

Dear Lalit, it is with sincere regret that I note your dissatisfaction and I truly apologize for the inconvenience caused. Your reservation was made through Expedia, where rates mentioned was INR 3600/- and the same rates was charged by the hotel. We truly value your patronage and hope you will provide us another opportunity to serve you at ibis Gurgaon. Best Regards, Preeti Sharma Asst Front Office Manager