Okura Act City Hotel Hamamatsu

4.5 star property
Luxury hotel connected to the convention centre in Hamamatsu with 3 restaurants

Choose dates to view prices

Photo gallery for Okura Act City Hotel Hamamatsu

Exterior
Lobby lounge
Lobby lounge
Banquet hall
View from room
Located in Naka Ward, Okura Act City Hotel Hamamatsu offers a refined experience. Guests can enjoy Italian dishes, visit the on-site grocery store, coffee shop/cafe, or book a hair salon appointment. Concierge services help visitors make the most of their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is S$175
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 40 of 40 rooms

Premium Comfort Single Non-Smoking

  • Sleeps 1

Premium Comfort Casual Twin Room

  • Sleeps 2

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Comfort Floor Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room for single use, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
Toilet with electronic bidet
  • 31 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

Corner Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Corner Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Suite Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Comfort Floor Casual Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Comfort Floor Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Comfort Floor Triple Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Premier Comfort Floor Deluxe Triple Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 50 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Premier Comfort Floor Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Upper Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Upper Premier Comfort Floor Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Upper Premier Comfort Floor Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Comfort Floor Triple Room

  • Sleeps 3

Premier Comfort Floor Twin Room

  • Sleeps 2

Corner Room

  • Sleeps 2

Deluxe Single Non Smoking

  • Sleeps 1

Deluxe Single Smoking

  • Sleeps 1

Corner Double Room Smoking

  • Sleeps 2

Corner Double Room Non smoking

  • Sleeps 2

Corner Twin Room Non smoking

  • Sleeps 2

Corner Twin Room Smoking

  • Sleeps 2

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • Sleeps 3

[Upper Premium]Standard Twin 《 Non-Smoking 》[Standard][Twin Room][Non-Smoking][Nightlife View]

  • Sleeps 2

Premium Comfort Corner Double Room Non-smoking

  • Sleeps 2

Premier Comfort Deluxe Twin Room Non Smoking

  • Sleeps 2

Standard Floor Single Room Non-smoking

  • Sleeps 1

Standard Single Smoking

  • Sleeps 1

Standard Floor Deluxe Twin room Non-smoking

  • Sleeps 2

Suite

  • Sleeps 2
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About the area

Located near a boardwalk, Okura Act City Hotel Hamamatsu is in Naka Ward neighbourhood and is connected to a shopping centre. Hamamatsu Museum of Musical Instruments and Hamamatsu Science Museum are cultural highlights, and some of the area's attractions include Hamanako Palpal Theme Park and Yamaha Innovation Road Museum. Suzuki Plaza and Nukumori-no-Mori Village are also worth visiting.
Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

What's nearby

  • Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
  • Act Tower - 2 min walk - 0.2 km
  • Hamamatsu Observation Deck - 3 min walk - 0.3 km
  • Hamamatsu Castle - 18 min walk - 1.5 km
  • Hamamatsu Arena - 3 min drive - 3.2 km

Getting around

  • Hamamatsu Station - 8 min walk
  • Nagoya (NGO-Chubu Centrair Intl.) - 116 min drive

Restaurants

  • ‪珈琲館 - ‬4 min walk
  • ‪フレッシュネスバーガー - ‬1 min walk
  • ‪中国料理桃花林 - ‬3 min walk
  • ‪フィガロ (Figaro) - ‬2 min walk
  • ‪マイン・シュロス - ‬6 min walk

About this property

Okura Act City Hotel Hamamatsu

Luxury hotel located in Naka Ward
Take advantage of a corner/local shop, a coffee shop/cafe and a hair salon at Okura Act City Hotel Hamamatsu. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • A 24-hour front desk, concierge services and a lift
  • A banquet hall, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 322 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • ザ・シーズンカフェ
  • レストラン フィガロ
  • 中国料理 桃花林
  • 鉄板焼 さざんか

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2000 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Is Okura Act City Hotel Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Okura Act City Hotel Hamamatsu?

As of 4 Oct, 2025, prices found for a 1-night stay for 2 adults at Okura Act City Hotel Hamamatsu on 3 Nov, 2025 start from S$174.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Okura Act City Hotel Hamamatsu?

Self-parking is available for JPY 1000 per night.

What time is check-in at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Okura Act City Hotel Hamamatsu?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Okura Act City Hotel Hamamatsu located?

Located in Naka Ward, this luxury hotel is steps away from Hamamatsu Museum of Musical Instruments, Act Tower and Act City Hamamatsu. Hamamatsu Observation Deck and Hamamatsu Science Museum are also within 5 minutes. Hamamatsu Station is 8 minutes by foot.

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Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く、雨の時も移動しやすく大変便利。 部屋からの景色も大変よかったです。 朝食も美味しかった。
Stayed 1 night in Sep 2025

10/10 Excellent

shigeo

Liked: Amenities
大変心地よく過ごせました。
Stayed 1 night in Aug 2025

8/10 Good

Kyoko

Liked: Cleanliness, staff & service, room comfort
fantastic hospitality and superb location for both business and vacations.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable Hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 12 nights in Aug 2025

10/10 Excellent

sumio

Liked: Cleanliness, staff & service, amenities
快適に過ごせます
Stayed 1 night in Jul 2025

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅前で立地がよく、飲食店もコンビニもたくさんあるので便利です。スタッフの方々がみんな丁寧で優しく快適に過ごせました。高層階に泊まったので部屋からの景色も抜群でした。また泊まりに来たいです。
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jun 2025

10/10 Excellent

lindsay

Liked: Staff & service, amenities
Really great hotel excellent location from Train station . Amazing views of the ocean and the city.. walking distance to Hamamatsu Castle… across street from Music Museum… good food close by.. nice city not as busy as Tokyo. Nice reprieve from the chaos.. only thing that would be nice is if they had a pool… to cool off on such a hot day
Stayed 2 nights in Aug 2025

10/10 Excellent

Seok Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, but the interior is old.
Stayed 1 night in Sep 2025

10/10 Excellent

TSUKASA

1階に大きいファミマあり。設備も綺麗でよかった。
Stayed 2 nights in Jul 2025

10/10 Excellent

Masanori

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良い お風呂が、写真にあったが閉鎖されていた
Stayed 1 night in Aug 2025

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋もお掃除が行き届いて、清潔な感じがしました。 高層階からの見晴らしが素晴らしかったです。
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hamamatsu

Very nice hotel The views are excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

KUO HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很豐富 平日不會太擁擠
Stayed 1 night in Apr 2025

10/10 Excellent

Keiko

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Stayed 2 nights in May 2025

10/10 Excellent

Shinji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
期待通り素晴らしい宿泊が出来ました。ありがとうございます。
Stayed 2 nights in May 2025

10/10 Excellent

Daisuke

Liked: Amenities
素晴らしい
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Stayed 2 nights in Jun 2025

10/10 Excellent

HyeonJin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
훌륭한 시설. 하마마츠에서 가장 멋진 호텔.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングが種類が豊富で楽しめたのと、目の前で焼いてくれるオムレツが美味しかった
Stayed 1 night in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Stayed 2 nights in Nov 2024

10/10 Excellent

Yasuo

Liked: Amenities, property conditions & facilities
親切な対応で快適でした。
Stayed 1 night in May 2025