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Reviews of The Hostel

The Hostel
Kielerstrasse 645, Hamburg, HH

Reviews

5.8
Rating 10 - Excellent. 7 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 19 out of 67 reviews" "
Rating 4 - Poor. 7 out of 67 reviews" "
Rating 2 - Terrible. 17 out of 67 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Hugh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service
Access from motorway
Easy access from motorway and easy check-in
Stayed 1 night in Jul 2019

4/10 Poor

Dane

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Average
Overall just average. Did not get a key to the room, just the door was unlocked for all four guests in the room. Bathrooms were not the cleanest. And there was only a few power points right down low, staying in a top bunk was unable to charge my things.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible conditions and unprofessional stuff.. All of rooms are dirty and Noone wrote about additional costs for servises etc.
Stayed 1 night in Jul 2018

8/10 Good

m

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Cecilia

Disliked: Staff & service, property conditions & facilities, room comfort
Only one power bank in the room , showers are transparent, they charge you for the bed sheets , only two showers for everyone (females). Really far from the city and some one stole my food.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2023

4/10 Poor

Marie noelle

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Aucun moyen de pouvoir recharger téléphone. Bryant à cause des avions et quartier pas très sécurisant. Cher pour cet hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très propre avec douche et wc communs. Endroit calme en dehors de la ville. Chambre à 4 lits. Idéal pour nuits de passage. Nous avons pu prendre notre chambre tardivement grâce à l'excellent service.
Stayed 1 night in Jul 2023

6/10 Okay

Wolfgang

Stayed 1 night in May 2023

6/10 Okay

Pauelerik P. Skjold

Stayed 1 night in Jul 2022

6/10 Okay

Ivaylo Petrov

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Jul 2021

6/10 Okay

Jens Valdemar

Travelled with family
Stayed 28 nights in Jun 2020

2/10 Terrible

Gitte

Disliked: Staff & service, property conditions & facilities, room comfort
dårligt
Vi fik ikke det værelse vi havde bestilt. Der var ikke bad, TV og 20 m2
Stayed 1 night in Jul 2020

2/10 Terrible

Karolis

Disliked: Staff & service, property conditions & facilities, room comfort
Ordered room with private bath
Ordered room with private bath and 2 separate beds. When arrived, got room without bath. Reception did nothing to change the room. Just take or go. Hotels.com also didn't solve the issue. Beds was super uncomfortable. Bad experience overal..
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Unterkunft
Es klappte einfach alles
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Only for traveler
Its for people that wants to continue the travel the day after. And for people that is working just to get some sleep for one day. If you want 2 days then see place first. Not enough parking spots some of the days its taken by other guests.
Stayed 2 nights in Dec 2019

2/10 Terrible

René

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Not a nice place. Paperthin walls. The photos are not reliable. At arrivel we were told it's not a pet friendly place. Although it's advertised. We had to pay extra fee for betsheats although it should be included as it says in the advertise. Hotels.com was very helpfull and we received acceptabel compensation.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg late Night
Elendigt
Stayed 1 night in Sep 2019

2/10 Terrible

Serdar, Hamburg

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das preisleistungsverhältnis stimmt nicht hier unhygenisch fürde nicht nochmal dort hin
Stayed 2 nights in Aug 2019

10/10 Excellent

Nasrat Malikzada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Réservé aux baroudeurs.
Hébergement en auberge de jeunesse, assez spartiate. Espaces exigus dans la chambre, pas beaucoup de place pour les bagages, peu d'espaces communs, salle de bains et toilette au sous-sol en passant par la réception. Je ne m'attendais certes pas à un 3 étoiles, mais là c'était vraiment rude !
Stayed 7 nights in May 2019

6/10 Okay

Marius

Business traveller
Liked: Cleanliness, staff & service
Das Zimmer war zu klein für die sechs Betten und die Matratze war zu weich. Aber für eine Nacht und 20 Euro , ging es eigentlich, besonders da alles andere sauber erschien.
Stayed 1 night in Jun 2019

6/10 Okay

Lars

Liked: Staff & service
Shady place, but friendly people.
Room looked nothing like the picture. Small basement room with cheap bunk bed, but hey, I’m not royal. Just needed a place to crash for the night.
Stayed 1 night in May 2019

4/10 Poor

Martin, Montréal

Disliked: Property conditions & facilities
Très moyen comme hôtel. Ça pu et ils m'ont chargé 2x pour la chambre. Mais à ce prix...
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
2+
Die Rezeption, hat in einem nicht professionellen Tempo gearbeitet. Deren Kassen (Mitarbeiter Schicht Wechsel) hat 10min gedauert. Die Mehrbett räume haben gemuffelt. Nur der eine dunkelhäutige Mann, war gesprächsfähig, und hatte überblick.
Stayed 2 nights in May 2019

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skummelt men godt
Det var meget skummelt da man kom. Men da man kom ind på sit værelset var der virkelig hyggeligt og man sov fantastisk i sengene.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich. Gute Anbindung zu den öffentlichen Verkehrsmitteln
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre insalubre
Partez vite ne réservez pas dans ce taudis Chambre en sous sol comme les caves J'ai du dormir dans mon véhicule Réception désagréable
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Gefallen hat mir die Küche und der Wasserdruck in der Dusche. Nicht gefallen hat mir die Anzahl der Steckdosen (nur eine im 4er Zimmer) und die laute Straße nebenan. Zu kleine Zimmer
Stayed 2 nights in Feb 2019

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry für die Grammatik-musste stark einkürzen
für 3 Nächte dort gewesen: -Parkplatz im Hinterhof (durch kleines Schild ausgewiesen-im Dunkeln schlecht zu erkennen) wenig Stellplätze -Hinweis vom Anbieter hotels.com das eine Übernachtungssteuer anfällt,Hinweis für Leihgebühr für Bettwäsche fehlt -im Flur roch es nach Zigarette -hatten ein 2-Bett Zimmer im Keller mit 1 Etagenbett:beim ersten betreten hing Gardine zT schon gar nicht mehr da wo sie sollte;im unteren Bett konnte man sich NICHT aufrecht hinsetzen;es gab nur 1 wackligen Stuhl für 2 Leute;am unteren Bett 1 Steckdose verfügbar, weitere Steckdosen waren neben der Tür;im oberen Bett konnte man sein Zeug für die Nacht NICHT deponieren,da alles durch die großen Spalten runterfiel;Bett quietsche und wackelte bei jeder Bewegung -Wlan kostenfrei,zu Stoßzeiten schlecht -es gibt für die Frauen 2 Duschen in einem Raum (ohne Trennwand;wer wird schon gern von Fremden beim Duschen beobachtet?) -Personal:einige waren nett,einige konnten nicht grüßen -Gemeinschaftsraum:dort sahsen überwiegend immer Männer. Ich glaube nicht das dies Gäste waren -Bushaltestelle gleich vor der Tür -S-Bahnhaltestelle ist zu Fuß in 10-15Min erreichbar Lt Internetseite vom „The Hostel“: -im Zimmer ein kleiner abschließbarer Schrank verfügbar:bei uns NICHT -auf den Bildern von den Zimmern sind Malereien an den Wänden zu sehen:bei uns NICHT vorhanden -es sei komplett NEU renoviert:wir haben uns gefragt wo? -werden alle Zimmer JEDEN Tag gereinigt:bei uns NICHT der Fall gewesen
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Für ein Hostel mit diesem Preis, war alles in Ordnung.
Stayed 1 night in Feb 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Eva

Liked: Cleanliness, staff & service
Enkelt boende till bra pris.
Helt ok boende till det priset när man är vill ta sig snabbt genom Tyskland.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Wir hatten keine gewaschenen Bettbezüge und mussten trotzdem dafür extra zahlen. Das Hotel war für eine Städtereise doch etwas zu weit vom Zentrum entfernt.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Billig overnatning for en enkelt nat
Kedeligt sted i kedeligt kvarter, men billigt. Går an for en enkelt overnatning
Stayed 1 night in Aug 2018