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Reviews of The Bay Horse

3 out of 5
The Bay Horse
39a Bothwell Road, Hamilton, Scotland

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 59 reviews" "
Rating 8 - Good. 23 out of 59 reviews" "
Rating 6 - Okay. 6 out of 59 reviews" "
Rating 4 - Poor. 6 out of 59 reviews" "
Rating 2 - Terrible. 9 out of 59 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked someone to show me were to go for key to get in and out didn't know were to get key from
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Travelled with family
It was a clean room with excellent bathroom and very comfortable beds. Pub below was a little noisy but that stopped and everything was a good nights sleep
Stayed 1 night in Jan 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good links from Glasgow to Hamilton
Good place for the price you paying easy for the football at Hamilton FC ground and lots of buses to and from Glasgow
Stayed 1 night in Jan 2024

8/10 Good

Gilbert

Travelled with group
Stayed 1 night in Dec 2023

8/10 Good

Stuart

Stayed 1 night in Dec 2023

2/10 Terrible

Christopher

Travelled with family
Disliked: Staff & service
Not a place to stay when you have children as the bar had karaoke until the early hours of the morning My daughter who’s 11 was upset that she couldn’t get to sleep I was so upset that I nearly left to try and get somewhere else but at that time I didn’t think I could No mention of that there could be some noise
Stayed 1 night in Oct 2023

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ok in all aspects apart from the 11pm karaoke
This stay was perfectly fine on most points. Really. Stayed 2 nights. Nice and accessible from Hamilton West. First night fine. Nice staff welcome. Room perfectly nice to sleep in. Bathroom clean. Kettle and tea making materials. All good and just what was needed. Have stayed above pubs a lot and know what to expect generally. The first night was fine. Got to bed sometime before 12 and able to sleep well before work. Upon getting back on the 2nd night noticed some noise from below. That’s fine and completely understandable. Some sort of quiz night and a bit of chatter. Music etc. I put my iPad on, headphones etc. Things seemed to be winding down so got my head down. Then all of a sudden the music started really cranking up getting towards 11 O clock. Someone got on the mic - I actually like the tunes and the first vocalist had a fairly good voice. However the volume just kept getting louder and louder and louder. It was directly underneath and may as well been in the room. Other people with less ability and more alcoholic impairment got on the mic. This is at 11:30 by this point. It has gone from passable to really quite irritating and no idea of when it might stop. The main singer kept saying towards the last tune that it would be the last one and it was time to go. This happened about ten times. Each time there had been a pause and some quiet with a suggestion that all was finished. It stopped being funny at that point. Finally got to sleep by 1am. Shame!
Stayed 2 nights in Oct 2023

2/10 Terrible

Jeanie, Airdrie

Stayed 7 nights in Sep 2023

8/10 Good

Siva Ramakrishna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
Above a pub so some noise is to be expected but they had lardons on until 1am on a Tuesday night.
Stayed 2 nights in Sep 2023

2/10 Terrible

Robert, Cockermouth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No on-site reception. No information provided where to check in - it’s an Indian restaurant over road. Not very helpful. Main door to building didn’t lock. Felt very unsafe as the rooms are above a busy pub and door is in smoking area - pub has nothing to do with rooms. Very very loud, disco and karaoke until 3am so no sleep what so ever. AVOID this place as it’s horrendous and description of facilities etc are incorrect on Expedia eg. No a/c, no reception etc.
Stayed 1 night in Aug 2023

2/10 Terrible

Jack

Business traveller
Disliked: Staff & service, property conditions & facilities
This property is awful, it’s upstairs a noisy pub, the door leading to the rooms is left unlocked and is in a dimly lit back alley of the pub. There were bed bug traps on the windowsill as I came into the property which isn’t very appealing. The check in for the property is across a busy 4 lane road in the Indian restaurant. When I asked the member of staff who showed me the room what time the pub downstairs closed he said sometimes 1am but mostly later. Overall a terrible property with deceiving pictures
Stayed 1 night in Aug 2023

10/10 Excellent

Adele

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No teabags and kettle was broken
Stayed 1 night in Jun 2023

8/10 Good

Gary

Stayed 1 night in May 2023

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you enjoy karaoke late into the night these rooms above the bar are for you. Probably better if you go down to the bar then to try to sleep.
Stayed 2 nights in May 2023

2/10 Terrible

Tom

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Cheap but not so cheerful
No front desk, have to collect keys from an indian restaurant over the road. Allowed me to book a room on a friday night directly above a busy pub (with no warning). Some sketchy characters staying in the "hotel" who from 6pm - 11pm were having some sort of teenage pre drinks party in one of the rooms. Slamming doors, shouting, screaming etc... Karaoke in the pub went on until 1am, I may aswell have been in the pub myself it was that loud, my god they were BAD singers, sleeping was impossible! Not good when I needed to be up at 6.30am for work. Tried to contact the hotel via hotels.com message, phone call to the number given in the room and via hotels.com customer service to get a refund for the friday night and they've not even had the decency to give a response whatsoever. Hotels.com also haven't held them to account at all which is disappointing to say the least, shows what's most important to them... It's safe to say it's not the customers. AVOID
Stayed 3 nights in Mar 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

4/10 Poor

Safeel

Stayed 1 night in Dec 2022

8/10 Good

Huseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

iola

Liked: Cleanliness, staff & service, property conditions & facilities
Dont judge a book by its cover
Surprisingly good in the room given the low price and external look of the place. Tip top stuff thank you.
Stayed 1 night in Aug 2022

6/10 Okay

Alan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bedbugs
Nice people and a nice room. Unfortunately I woke in the morning covered in over a hundred bedbug bites. Which was a real shame as other than that it had been fine, but the rooms (well, room 1 anyway) obviously need a deep clean.
Stayed 1 night in Aug 2022

8/10 Good

Gillian

Stayed 1 night in Jul 2022

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Charles

Stayed 1 night in Jun 2022

4/10 Poor

phil

Stayed 1 night in May 2022

10/10 Excellent

Charlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central
The stay was very comfortable i stay here regularly when travelling for work the room is always spotless the check in (indian rest across the road) was easy with no problems. Tea and coffee etc supplied.
Stayed 1 night in Apr 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok
This is an ok place to lay for the night, other than that nothing special, housekeeping knocked on our door an hour before we were ready to leave, to ask when we were leaving, which seemed odd. Parking for this property is across a busy road at another restaurant
Stayed 1 night in Nov 2021

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Great Value Room
The accommodation was in a convenient place, around 10 minutes from Hamilton West station, which has regular trains to and from Glasgow until just after midnight. The room had the basics including a kettle and tea and coffee, a TV as well as toiletries and towels. The room was relatively quiet to say it was on a main road, and the pub downstairs was no issue for me. I stayed midweek so it is possible they are quieter then. The shower was a little weak, although I think the pipe is loose as water came from it when turning on the shower, but this was not as big issue as it still worked well enough. Overall, a good value and well located stay.
Stayed 2 nights in Nov 2021

4/10 Poor

ARNIE

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and great value
Convenient and great value
Stayed 1 night in Nov 2021

10/10 Excellent

Gareth

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Oct 2021

4/10 Poor

Carl

Disliked: Cleanliness
Room at first seemed nice but there was only tepid water not hot enough for a shower and there was no heating. The bed was 2 singles shoved together which came apart and there were somebody else’s hair grips on the carpet , giving the impression it hadn’t been vacuumed throughly. However did enjoy a drink in the pub, the staff were very welcoming.
Stayed 1 night in Sep 2021

2/10 Terrible

Joanne

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2021

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, room comfort
Check in is now across the road and wasn’t told
Stayed 1 night in Aug 2020

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Michael

Disliked: Property conditions & facilities
It is what it is, ok for the money
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely large bedroom and bathroom , comfy beds and easy access
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Hamilton Racecourse. We had a great Indian meal in the restaurant over the road. Pub was very busy and had a good atmosphere, but very loud in the bedroom if you can’t make it to the end of the night down stairs lol
Stayed 1 night in May 2019

6/10 Okay

Christine

Liked: Cleanliness, staff & service
The bay horse
This is a pub with rooms above on a very busy duel carriage way with parking across the very busy duel carriage way at an Indian restaurant! luckily for me (a lone female traveller) the very nice friendly barmaid allowed me to park down the side of the pub which was a godsend. Room I was in was ok and is attached to the pub. When you go in the pub to check in the first thing to hit you is the smell of vomit! Yes vomit ...so there was no way I would be eating/drinking in there. I guess the locals are used to it ?! Once passed this and your in your room it’s perfectly fine, clean, large wall mounted flat screen so all good for one overnight stay, but wouldn’t want to stay longer.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Bay Horse? Neigh thank you.
Room above a pub. Basic, small room. Bathroom quite big with good shower. Rooms were clean. Single bed not terribly comfortable. Noisy from pub below - especially karaoke night which ended at 0100hrs. Would not be in a hurry to go back and would not recommend.
Stayed 7 nights in Nov 2018

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in hamiton
Very close too all amenities you could require for a short stay. Rooms clean and tidy and upstairs from a nice little pub,although music very loud but if you are only there for a night it's not a problem.
Stayed 1 night in Oct 2018

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and hassle free
Stayed 2 nights in Jul 2018

8/10 Good

Nathan, Lake District

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t fault our stay. Only 10 mins walk from Hamilton race course. Clean room and friendly staff.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, lovely bathroom only thing we didn't like was that there was no mirror in the room so straightening hair was a struggle a mirror next to a plug socket is definitely needed! Other than that had a lovely stay.
Stayed 1 night in May 2018

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal room at an ideal price.
We were travelling down to a family funeral and booked for 2 nights midweek, we picked up the keys from the bar downstairs and went up to our room ( 5 ), spotlessly clean and nice decor, great sized room and private bathroom with shower enclosure was perfect. wall mounted tv with freeview, wardrobe with hangers and a dresser / desk, bedside cabinets with wall mounted bed lights. Quiet room and adjustabl heating what more do you need. perfect.