Hancock Hotels from S$79

"Rocky Gap was a good resort hotel. They’ve done some updating but need to do more."

"Very bad treatment from staff. Husband "asked" to leave. Per hotels.com, GM said it was a "misunderstanding" but still refused to reimburse room charge. He'd only been there an hour and a half and was berated and mistreated from the moment he arrived; unsure if it was because he was a millitary vet or what. Late evening check in gone bad. Toilet leaked in the room he was given as well. Forced to drive the remaining 10 hours of a 16 hour drive home in the middle of the night. Will NEVER go there again."

"This stay was at a modern trendy facility with plenty of places to hang out besides your room. We enjoyed the pool table near the lobby and the comfortable seating all around the reception area and lobby. The room was quite small and with very little amenities but the beds were comfortable and it met our needs for a one night stay before visiting Harper's Ferry WV. The breakfast was great with plenty of options and the neighborhood was off the main drag so it was quite and felt safe."

"Rooms were nice and clean. Decent breakfast. Need more towels in bathroom but overall pretty nice. "

"Clean room; pet-friendly"

"Great "

"The pool was the best thing about the entire stay. No complaints. The stairwell leading up to the 2nd floor had a horrible odor. Our sheets and comforters had stains on them. The sliding glass door to my room was broken, and I was worried with my kids in the room. Staff were helpful but not very friendly. Plenty of restaurants and stores in the area. "

"Nice staff"

"The room was clean and the staff friendly and helpful. The hotel was in good condition. The breakfast area was clean and well stocked. The room was spacious and had all amenities needed. "