Exterior
Check availability

Reviews of Hangzhou Ibis Hotel Nansong Yujie Street

3 out of 5
Hangzhou Ibis Hotel Nansong Yujie Street
No. 191 Zhongshan Middle Road,, Shangcheng District, Hangzhou, Zhejiang

Reviews

6.8
Rating 10 - Excellent. 4 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 6 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This is not an Ibis Hotel, as in part of the chain of upmarket hotels, it is a dirty, half finished rat trap. The photo is hugely misleading suggesting a decent frontage, instead it's so small and dark it's easy to miss. The corridors are uncarpeted and dirty, the rooms little better. There are no facilities to speak of in the hotel. The only positive feature is the location on Zhongshan Zhonglu, a nicely kept touristy street.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Mosquitos on the ceiling. Stale smell of cigarette smoke despite no-smoking signs -- probably permanently embedded in hallway carpeting.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

4/10 Poor

TANG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugssssss
Room's lighting was drowsy, furniture was shabby, bed bugs (my friend's room too!). Definitely the worst Ibis I have stayed.
Stayed 1 night in Sep 2018

10/10 Excellent

Boon Cheow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all expectation
great location
Stayed 2 nights in Sep 2018

8/10 Good

bradley

Liked: Cleanliness, staff & service, room comfort
Relaxing and comfortable stay.
The staff is especially friendly and considerate. And the locatiion (on an historic street with no vehicles allowed, and close to West Lake) is quite enjoyable - as there are a multitude of gift shops, restaurants, and plenty of fruit and snack stands.
Stayed 6 nights in Jun 2018

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, noisy, unfriendly
noisy, dirty and unfriendly. Dirty, smelly bedsheets and pillows. Although it's located in such a good area it is definitely worth looking for a hotel a little out of zhongshan and hefang lu. We decided to cut short our stay there. Dreadful!
Stayed 7 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
a convenient location, but...
Wasn't happy about cigarette smoke coming through the aircon, Also around 1 AM someone managed to open my room with their pass key. I guess she mistook it for hers.
Stayed 2 nights in Nov 2017

4/10 Poor

Darren, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doubled your rate!
When I checked in on the 17th March 2017 at tyhis hotel, I was asked to pay cash for my confirmed room despite being fully paid through Expedia!

6/10 Okay

SU CHUAN

Travelled with family
Liked: Staff & service
沒有窗戶空氣有點悶，不宜長住 如果只是睡一晚馬上走人還可以接受
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物有所值
近景點及地鐵!
Stayed 4 nights in Jul 2019

8/10 Good

yuting

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

chingtzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位於步行街中間，巷道是石磚路，托運行李比較累，打車無法進到門口。晚上九點後就很安靜的鬧區商區
Stayed 1 night in Jan 2019

8/10 Good

Chi Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
房間環境
離河坊街很近，很方便。可惜房間整潔度可以再提高，避免像小蜘蛛之類的出現。
Stayed 1 night in Nov 2018

8/10 Good

TENG HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便，靠窗面對南宋御街雖然聽得到街上談笑聲，但入夜後也就安靜下來了，在這條路上的飯店應該都差不多。房間的燈光稍嫌不足。整體來說，還算不錯。
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
酒店保養一般！地點方便！
水龍頭有問題，水流慢、櫃台服務員態度一般，對提出的問題不能解答清楚。 地點好，就在南宋御街，行至清河坊及高銀街都很近。
Stayed 4 nights in Oct 2018

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

숙박 좋아요!
숙박 굉장히 만족스러웠습니다.사진에서 볼때보다 훨씬 더 깔끔했습니다.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
還好
房間沒有窗戶，浴室地板有毛髮，真的是純過夜的地方
Stayed 1 night in Jun 2018

8/10 Good

Huei-Min

Liked: Cleanliness, staff & service, property conditions & facilities
酒店位置很好
室內燈光不夠亮, 床與枕頭不舒適, 酒店位置很好, 熱水很好!
Stayed 2 nights in Dec 2017

8/10 Good

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

WAI LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置良好而价格優惠的酒店
酒店位置良好，大約五分鐘便到最繁忙的傳統街道， 酒店清潔，服務質素良好，特別是報名旅行團的那位姨經理非常協助及提供意見
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort