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Love the design, cleanliness, and location

The property was very comfortable and well situated. Accommodation was most satisfactory and the Staff were superb...

I’m afraid I’m guilty of staying in many great hotels and never getting round to leaving positive reviews. Unfortunately the Mercure Hangzhou has frustrated me so much into leaving a negative review. Whilst travelling in China and only having a small amount of conversational Manderin, you choose ...

The family suite facilities are good n staff r nice. Breakfast buffet is close n location close to Xixi Wetland.

It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor ...

This hotel is beautiful!

Nice and friendly staffs. Keep up the good work. Good location with lots of food choices.

Brand New Hilton Hotel. - Definitely a 5 star hotel !! Connected to a huge brand new shopping complex with great meals and a cinema. The hotel room was amazing. Huge room with all the modern conveniences. Will stay here again and recommend this hotel to anyone !!

Excellent hotel with a superb location. Kerry centre, Wulin square and west lake are all very easily accessed by foot. Excellent buffet and great service. Rooms are spacious, clean & comfortable. Would definitely stay here again.

Everything was good but our room air conditioning on room 3806 did not work, we complain, but every night we had a nightmare sleeping. The swimming pool area was very dirty. In 4 days I saw the same harbage under the chairs. Dirty floors.

The hotel is central and in a good location. Also, was very clean.

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone