Midtown Shangri-La, Hangzhou

Luxury hotel connected to a shopping centre in Hangzhou with 2 restaurants

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Pool
Spa
Bar
24/7 front desk

includes taxes & fees

29 Jun - 30 Jun

Room options

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Deluxe Twin Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

43 sq m
City view
Sleeps 3
2 Single Beds

Deluxe Twin Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

43 sq m
City view
Sleeps 3
2 Single Beds

Premier Twin Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

43 sq m
City view
Sleeps 3
2 Single Beds

Premier Lakeview Twin Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

43 sq m
Lake view
Sleeps 3
2 Single Beds

Family Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

City view
Sleeps 3
1 King Bed

Deluxe King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

43 sq m
City view
Sleeps 3
1 King Bed

Horizon Club Twin Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

LCD TV

Hypo-allergenic bedding

Pillow menu

43 sq m
City view
Sleeps 3
2 Single Beds

Premier King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

43 sq m
City view
Sleeps 3
1 King Bed

Premier Lakeview King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

43 sq m
Lake view
Sleeps 3
1 King Bed

Executive Suite King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

LCD TV

Hypo-allergenic bedding

Pillow menu

86 sq m
City view
Sleeps 3
1 King Bed

Executive Lakeview Suite King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

LCD TV

Hypo-allergenic bedding

Pillow menu

86 sq m
Lake view
Sleeps 3
1 King Bed

Deluxe King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

43 sq m
City view
Sleeps 3
1 King Bed

Horizon Premier King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

LCD TV

Hypo-allergenic bedding

Pillow menu

78 sq m
City view
Sleeps 3
1 King Bed

Horizon Lakeview King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

LCD TV

Hypo-allergenic bedding

Pillow menu

43 sq m
Lake view
Sleeps 3
1 King Bed

Horizon Club King Room

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

LCD TV

Hypo-allergenic bedding

Pillow menu

43 sq m
City view
Sleeps 3
1 King Bed

Suite (Shangri-La)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

215 sq m
City view
Sleeps 3
1 King Bed

Suite (Specialty)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

Down duvet

129 sq m
City view
Sleeps 3
1 King Bed

About the area

6 Changshou Road, Kerry Central, Yan'an Road, Hangzhou, Zhejiang, 310006

What's nearby

West Lake - 3 min walk - 0.3 km
Hangzhou Tower Shopping Mall - 16 min walk - 1.4 km
Wulin Square - 18 min walk - 1.5 km
Zhejiang University Yuquan Campus - 4 min drive - 4.7 km
Lingyin Temple - 9 min drive - 7.9 km

Getting around

Fengqi Road Station - 6 min walk
Hangzhou Station - 12 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive

Restaurants

‪人民大会堂 - ‬5 min walk
‪Sawasdee Thai Restaurant - ‬3 min walk
‪Cafe Grazie - ‬2 min walk
‪唛歌时尚量贩ktv武林店超市 - ‬9 min walk
‪有间小厨 - ‬4 min walk

About this property

Midtown Shangri-La, Hangzhou

Luxury hotel near West Lake

Located close to Broken Bridge and Leifeng Pagoda, Midtown Shangri-La, Hangzhou provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Treat yourself to reflexology, a body scrub or a body treatment at Chi, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a health club and a business centre, guests can connect to free in-room WiFi.

Additional perks include:

An indoor pool
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and express check-out
Express check-in, a lift and tour/ticket information

Room features

All 414 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and bathrobes.

Extra amenities include:

Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
Bathrooms with designer toiletries and separate baths/showers
LCD TVs with cable channels
Wardrobes/cupboards, electric kettles and heating

Languages

Chinese (Mandarin), English

Similar properties

Premium bedding, minibar, in-room safe, desk

Pool
Spa
Parking included
Free WiFi

includes taxes & fees

22 Jun - 23 Jun

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Train station pick-up and drop-off shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 194 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe

Restaurants on site

Central Market
Chengzhong Bistro Chinese
Midtown Brewery
The Great Lounge

Things to do

Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Meeting rooms

Outdoors

On a lake

Full-service spa

Body scrubs
Body wraps
Facials
Massage
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

13 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

LCD TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 350.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 194 per person
Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Midtown Shangri-La Hangzhou Hotel

Midtown Shangri-La Hotel

Midtown Shangri la Hangzhou

Midtown Shangri La Hangzhou

Midtown Shangri La, Hangzhou

Midtown Shangri-La, Hangzhou Hotel

Midtown Shangri-La, Hangzhou Hangzhou

Midtown Shangri-La, Hangzhou Hotel Hangzhou

Frequently asked questions

Does Midtown Shangri-La, Hangzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Midtown Shangri-La, Hangzhou?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Midtown Shangri-La, Hangzhou on 29 Jun, 2025 start from S$176.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Midtown Shangri-La, Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Midtown Shangri-La, Hangzhou?

Self-parking is free at this property.

What time is check-in at Midtown Shangri-La, Hangzhou?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Midtown Shangri-La, Hangzhou?

Checkout is at noon.

Where is Midtown Shangri-La, Hangzhou located?

Located in Gongshu, this luxury hotel is within 1 mi (2 km) of West Lake and Broken Bridge. Hangzhou Botanical Garden and Zhejiang University Yuquan Campus are also within 3 mi (5 km). Fengqi Road Station is 6 minutes by foot and Longxiangqiao Station is 11 minutes.

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Midtown Shangri-La, Hangzhou Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Teo

18 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Best hotel

Stayed 2 nights in May 2025

10/10 Excellent

Wenxun

18 Apr, 2025

Liked: Staff & service, property conditions & facilities

Great!

Stayed 2 nights in Apr 2025

10/10 Excellent

Baisong

28 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location and facility for business travel.

Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

2 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.

Stayed 1 night in Dec 2024

10/10 Excellent

Jian

6 Jul, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is clean with great breakfast.

Stayed 2 nights in Jun 2024

8/10 Good

Frederik

3 Nov, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and beautiful hotel with super staff service

Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food.

Stayed 2 nights in Oct 2024

10/10 Excellent

HO CHEONG ERIC

23 Jul, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and friendly staff, very comfortable environment

Stayed 1 night in Jul 2024

2/10 Terrible

Man Choi

28 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.

Stayed 2 nights in Apr 2025

8/10 Good

CHOONG HIOK

29 Sept, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff are friendly and helpful

Stayed 1 night in Sep 2024

10/10 Excellent

Geaik Theng

27 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel.

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.

Stayed 2 nights in Oct 2024

10/10 Excellent

Truc

28 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good choice

Stayed 8 nights in Feb 2025

10/10 Excellent

Hanbing

12 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.

Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

27 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent and modern

Stayed 3 nights in Oct 2024

8/10 Good

Man Ki Juliana

13 Apr, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and good service.

Stayed 2 nights in Apr 2023

8/10 Good

WEI LIN

13 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I will be back !

Stayed 1 night in Dec 2024

8/10 Good

anil

14 Jan, 2025

Liked: Amenities, property conditions & facilities

Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.

Stayed 1 night in Jan 2025

10/10 Excellent

ZHOU

18 Jun, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay well, comfortable, safe

Stayed 1 night in Jun 2023

10/10 Excellent

Wiltven

8 Jan, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly service received from Jane Zhang

8/10 Good

Mo

24 Jun, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

All is great. The only thing is the check-in process is very slow with a long line of customers waiting. The receptionists seem to be unskilled with their computers.

Stayed 2 nights in Jun 2023

2/10 Terrible

FENG

20 Dec, 2023

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.

Stayed 3 nights in Dec 2023

8/10 Good

Varsha

22 Apr, 2024

Liked: Cleanliness, amenities, property conditions & facilities

After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.

Stayed 2 nights in Apr 2024

10/10 Excellent

Wenxun

20 Apr, 2025

很喜欢

Stayed 2 nights in Apr 2025

6/10 Okay

Yoshio

14 Apr, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

minjae

11 Mar, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

BO

22 Jan, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

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Midtown Shangri-La, Hangzhou

Choose dates to view prices

Photo gallery for Midtown Shangri-La, Hangzhou

Reviews

Popular amenities

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Premier Twin Room

Premier Twin Room

Highlights

View all photos for Premier Lakeview Twin Room

Premier Lakeview Twin Room

Highlights

View all photos for Family Room

Family Room

Highlights

View all photos for Deluxe King Room

Deluxe King Room

Highlights

View all photos for Horizon Club Twin Room

Horizon Club Twin Room

Highlights

View all photos for Premier King Room

Premier King Room

Highlights

View all photos for Premier Lakeview King Room

Premier Lakeview King Room

Highlights

View all photos for Executive Suite King Room

Executive Suite King Room

Highlights

View all photos for Executive Lakeview Suite King Room

Executive Lakeview Suite King Room

Highlights

View all photos for Deluxe King Room

Deluxe King Room

Highlights

View all photos for Horizon Premier King Room

Horizon Premier King Room

Highlights

View all photos for Horizon Lakeview King Room

Horizon Lakeview King Room

Highlights

View all photos for Horizon Club King Room

Horizon Club King Room

Highlights

View all photos for Suite (Shangri-La)

Suite (Shangri-La)

Highlights

View all photos for Suite (Specialty)

Suite (Specialty)

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property

Midtown Shangri-La, Hangzhou

Languages

Similar properties

Grand Hyatt Hangzhou

Grand Hyatt Hangzhou

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa