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Hangzhou Haiwaihai Crown Hotel

4.5 star property
Luxury hotel with 2 restaurants and fitness centre

Choose dates to view prices

Photo gallery for Hangzhou Haiwaihai Crown Hotel

Lobby
Exterior
Living area
Indoor pool
Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Housekeeping
The current price is S$81
includes taxes & fees
4 Jul - 5 Jul

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Design Suite

Minibar, in-room safe, desk, blackout curtains

Design Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfy Family Room

Minibar, in-room safe, desk, blackout curtains

Comfy Family Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Special Queen Room

Minibar, in-room safe, desk, blackout curtains

Special Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for 2-bed Room

Minibar, in-room safe, desk, blackout curtains

2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Featured Suite

Minibar, in-room safe, desk, blackout curtains

Featured Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Minibar, in-room safe, desk, blackout curtains

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Boutique 2-bed Room

Interior

Boutique 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

Interior

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Comfy Suite

Minibar, in-room safe, desk, blackout curtains

Comfy Suite

  • Sleeps 3
  • 1 Queen Bed and 1 King Bed

View all photos for Executive Queen Room

Minibar, in-room safe, desk, blackout curtains

Executive Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Superior 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Queen Room

Minibar, in-room safe, desk, blackout curtains

Superior Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • Sleeps 3
  • 1 Single Bed and 2 Double Beds

View all photos for Executive 2-bed Room

Minibar, in-room safe, desk, blackout curtains

Executive 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Guestroom - Double Occupancy (King bed) (Females only)

Minibar, in-room safe, desk, blackout curtains

Guestroom - Double Occupancy (King bed) (Females only)

  • Sleeps 2
  • 1 King Bed

View all photos for Boutique Queen Room

Interior

Boutique Queen Room

  • Sleeps 2
  • 1 King Bed

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About the area

Map
No.333 Shangtang Road, Gongshu District, Hangzhou

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive - 3.2 km
  • Wulin Square - 3 min drive - 3.2 km
  • Westlake Culture Plaza - 3 min drive - 2.6 km
  • Hangzhou China Silk Town - 4 min drive - 3.6 km
  • West Lake - 5 min drive - 5.3 km

Getting around

  • Chaowang Road Station - 8 min walk
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪吴营烧鸭面馆 - ‬4 min walk
  • ‪山城水煮鱼人家 - ‬3 min walk
  • ‪名人名家 - ‬1 min walk
  • ‪德寿宫韩国料理 - ‬4 min walk
  • ‪乐库潮流量贩ktv - ‬4 min walk

About this property

Hangzhou Haiwaihai Crown Hotel

Luxury hotel near West Lake
Consider a stay at Hangzhou Haiwaihai Crown Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a gym. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), luggage storage and a lift
  • Tour/ticket information, a porter/bellboy and a 24-hour front desk
  • Concierge services, 7 meeting rooms and a front desk safe
Room features
All 335 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Separate baths/showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin)

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 100 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 海歆厅
  • 馥咖啡

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Haiwaihai Crown Hotel
Hangzhou Haiwaihai Crown
Haiwaihai Crown
Hangzhou Haiwaihai Crown
Hangzhou Haiwaihai Crown Hotel Hotel
Hangzhou Haiwaihai Crown Hotel Hangzhou
Hangzhou Haiwaihai Crown Hotel Hotel Hangzhou

Frequently asked questions

Does Hangzhou Haiwaihai Crown Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hangzhou Haiwaihai Crown Hotel?

As of 14 Jun, 2025, prices found for a 1-night stay for 2 adults at Hangzhou Haiwaihai Crown Hotel on 4 Jul, 2025 start from S$80.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hangzhou Haiwaihai Crown Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hangzhou Haiwaihai Crown Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hangzhou Haiwaihai Crown Hotel?

Checkout is at noon.

Where is Hangzhou Haiwaihai Crown Hotel located?

Located in Downtown Hangzhou, this luxury hotel is within 2 miles (3 km) of Westlake Culture Plaza, Hangzhou Peace International Convention and Exhibition Center and Zhejiang Museum of Natural History. Zhejiang Science and Technology Museum and Hangzhou Tower Shopping Mall are also within 2 miles (3 km). Chaowang Road Station is 8 minutes by foot and Datieguan Station is 23 minutes.

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Hangzhou Haiwaihai Crown Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great rooms, super clean, nice view, helpful staff, great price
Stayed 1 night in Jan 2025

10/10 Excellent

Jue

Liked: Cleanliness, amenities, property conditions & facilities
Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks.
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard G.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and extremely nice.
Stayed 4 nights in Nov 2024

8/10 Good

Wai Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is really comfortable and the bedroom spacious with all the amenities like safe, toiletries, kettle etc. It was great to have 4 bottles of drinking water daily. The staff ,except one, could speak English well and was very helpful. Breakfast was varied, but cooked food wasn't served warm enough.
Stayed 6 nights in Apr 2025

6/10 Okay

dirk

Liked: Cleanliness
Niemand spricht Englisch, altes Hotel mit relativ gepflegten Zimmern, Lärm durch die umgebenden Schnellstraßen, zu wenig Fahrstühle für so viele Gäste
Stayed 3 nights in Apr 2025

10/10 Excellent

Xiaochao

Stayed 1 night in Apr 2025

10/10 Excellent

jianxun

Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 2 nights in Aug 2024

10/10 Excellent

CHENG-JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018