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West Lake State Guest House

5.0 star property
Lakefront hotel with 3 restaurants and marina

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Photo gallery for West Lake State Guest House

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Interior entrance
Interior entrance
View from room
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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service

Room options

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Showing 7 of 7 rooms

View all photos for Courtyard View Room (Twin Beds) in Building No.8

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Courtyard View Room (Twin Beds) in Building No.8

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Courtyard View

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Twin Room with Courtyard View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room with Courtyard View

Living area

King Room with Courtyard View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegant Suite

View from room

Elegant Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Qingyi Room in Building No.7(King Bed)

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Qingyi Room in Building No.7(King Bed)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View Room (King Bed) in Building No.7

Premium bedding, minibar, in-room safe, desk

Courtyard View Room (King Bed) in Building No.7

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View Room (King Bed) in Building No.8

Premium bedding, minibar, in-room safe, desk

Courtyard View Room (King Bed) in Building No.8

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
18 Yanggong Causeway, Hangzhou, Zhejiang, 310007

What's nearby

  • Lingyin Temple - 4 min drive - 3.4 km
  • Zhejiang University Yuquan Campus - 5 min drive - 3.8 km
  • Hangzhou Tower Shopping Mall - 8 min drive - 7.7 km
  • Wulin Square - 9 min drive - 7.7 km
  • West Lake - 18 min drive - 4.0 km

Getting around

  • Huanglong Cave Station - 5 min drive
  • Hangzhou Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 44 min drive

Restaurants

  • ‪湖畔茶居 - ‬1 min drive
  • ‪溪尚会 - ‬9 min walk
  • ‪杭州西湖国宾馆 - ‬1 min drive
  • ‪汝拉乡村餐厅酒吧 - ‬11 min walk
  • ‪竹香茶居 - ‬9 min walk

About this property

West Lake State Guest House

Luxury family-friendly hotel near Zhejiang University Yuquan Campus
Located close to West Lake and Lingyin Temple, West Lake State Guest House provides a marina, a terrace and shopping on-site. Treat yourself to a massage, a facial or reflexology at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include boat tours and ecotours. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Express check-out, express check-in and coffee/tea in reception
Room features
All 232 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • LCD TVs with satellite channels
  • Fridges, daily housekeeping and desks

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: CNY 147 for adults and CNY 74 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Marina
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 280.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 147 for adults and from CNY 74 for children
  • Rollaway bed fee: CNY 280.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

State Guest House Hotel
West Lake State Guest House
West Lake State Guest House Hotel
West Lake State Guest House Hotel Hangzhou
West Lake State Guest House Hangzhou
West State Guest House Hotel
West Lake State Hangzhou
West Lake State Guest House Hotel
West Lake State Guest House Hangzhou
West Lake State Guest House Hotel Hangzhou

Frequently asked questions

Does West Lake State Guest House have a pool?

Yes, this property has an indoor pool.

Is West Lake State Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at West Lake State Guest House?

Self-parking and extended parking are free at this property.

What time is check-in at West Lake State Guest House?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at West Lake State Guest House?

Checkout is at noon.

Where is West Lake State Guest House located?

This family-friendly Hangzhou hotel is located in the historical district, within 3 mi (5 km) of Zhejiang University Yuquan Campus and Lingyin Temple. West Lake and Broken Bridge are also within 6 mi (10 km).

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West Lake State Guest House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 120 reviews
Rating 8 - Good. 16 out of 120 reviews
Rating 6 - Okay. 3 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10

Stayed 1 night in Jan 2020

10/10

Stayed 8 nights in Nov 2019

10/10

酒店环境很好，设施齐全，早餐和自主餐味道很好，价格也算合理，值得入住
Stayed 1 night in Dec 2019

10/10

仿佛回到古時的西湖，沒有人擠人，不會嘈雜，寧靜又悠閒漫步其間。下次还會再來。
Stayed 2 nights in Nov 2019

10/10

非常幽静的酒店。
Stayed 2 nights in Nov 2019

10/10

The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.
Stayed 1 night in Nov 2019

10/10

餐飲精緻美味，庭院本身就是景點，服務人員很專業，不愧是接待外賓的場所
Stayed 3 nights in Nov 2019

10/10

Stayed 3 nights in Sep 2019

10/10

It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
Stayed 2 nights in Oct 2019

8/10

Stayed 1 night in Oct 2019

10/10

서호 주위에 너무 한적하며 아름다운 숙소 였습니다 직원들도 친절하며 힐링할 수 있는 시간이었습니다
Stayed 3 nights in Sep 2019

10/10

Stayed 2 nights in Sep 2019

8/10

房間較舊。水喉花灑殘舊漏水。 園區環境優美、服務好！
Stayed 2 nights in Sep 2019

10/10

Have the most beautiful west lake view. Will definitely stay again.
Stayed 2 nights in Aug 2019

10/10

Stayed 1 night in Aug 2019

10/10

Stayed 1 night in Aug 2019

10/10

Stayed 1 night in Aug 2019

8/10

Stayed 2 nights in Aug 2019

10/10

Stayed 1 night in Aug 2019

10/10

This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
Stayed 4 nights in Jul 2019

10/10

I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Stayed 2 nights in Jul 2019

10/10

Stayed 2 nights in Jul 2019

6/10

The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
Stayed 1 night in Jul 2019

10/10

Perfect location and outstanding service.
Stayed 2 nights in Jul 2019

10/10

Stayed 1 night in Jun 2019