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DoubleTree by Hilton Hangzhou East

Photo gallery for DoubleTree by Hilton Hangzhou East

Indoor pool
Indoor pool
42-inch LED TV with digital channels, TV
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Suite | Minibar, in-room safe, desk, laptop workspace

Overview of DoubleTree by Hilton Hangzhou East

DoubleTree by Hilton Hangzhou East

4.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
600 Jinsha Avenue, Hangzhou, Zhejiang, 310018

Guests rated this location 7.5/10 - Good

Explore the area

  • Popular LocationChongyi Church15 min drive
  • Popular LocationHappy Seasons Park18 min drive
  • Popular LocationMIXC Mall22 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)31 min drive

Room options

About this area

Hangzhou

Located in Jianggan neighbourhood, DoubleTree by Hilton Hangzhou East is connected to a shopping centre. The area's natural beauty can be seen at Happy Seasons Park and Century Park, while Hangzhou Grand Theatre and Zhejiang Museum of Natural History are cultural highlights. Travelling with kids? Consider Hangzhou Stadium and Zhejiang Science and Technology Museum.
Visit our Hangzhou travel guideOpens in a new window
Map

What's nearby

  • Chongyi Church - 15 min drive
  • Hangzhou City Planning Exhibition Hall - 15 min drive
  • Happy Seasons Park - 18 min drive
  • MIXC Mall - 22 min drive
  • Hangzhou Grand Theatre - 24 min drive

Getting around

  • Jinshahu Station - 4 min walk
  • East Railway Station (East Square) Station - 12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive

Restaurants

  • 食其家 - 15 min walk
  • Lillian Bakery - 14 min walk
  • Bonjour Steak - 14 min walk
  • 小杨生煎 - 15 min walk
  • 罗云洞韩国饭店 - 9 min walk

About this property

DoubleTree by Hilton Hangzhou East

4.5-star luxury hotel located in Jianggan
A cafe, an arcade/games room and dry cleaning/laundry services are just a few of the amenities provided at DoubleTree by Hilton Hangzhou East. For some rest and relaxation, visit the sauna or the steam room. Enjoy Chinese cuisine and more at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour fitness centre.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and ATM/banking services
  • A front desk safe, a lift and wedding services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 308 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch LED TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day)
  • Available in some public areas: Free WiFi, Wired Internet (CNY 40 per day)

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • Free off-site parking within 7 ft

Food and drink

  • Breakfast available for a fee: CNY 182 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • E Cafe
  • Heyuan

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (20261 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 42-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 172.5 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 182 per person
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 40 per day (rates may vary)
  • Rollaway bed fee: CNY 172.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hangzhou East
DoubleTree Hilton Hangzhou East
DoubleTree Hilton Hotel Hangzhou East
DoubleTree Hilton Hangzhou East Hotel
DoubleTree Hilton Hangzhou
Doubletree By Hilton Hangzhou
DoubleTree by Hilton Hangzhou East Hotel
DoubleTree by Hilton Hangzhou East Hangzhou
DoubleTree by Hilton Hangzhou East Hotel Hangzhou

Frequently asked questions

Does DoubleTree by Hilton Hangzhou East have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 29 Mar,2023, prices found for a 1-night stay for 2 adults at on 10 Apr,2023 start from S$116.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hangzhou East pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hangzhou East?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at DoubleTree by Hilton Hangzhou East?

Check-in is from 2:00 PM - noon. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hangzhou East?

Checkout is at noon.

Where is DoubleTree by Hilton Hangzhou East located?

Located on the Strip, this family-friendly hotel is 11.4 mi (18.4 km) from Wulin Square. Jinshahu Station is only a 4-minute walk and Gaosha Road Station is 15 minutes.

Can I cancel my reservation for free at DoubleTree by Hilton Hangzhou East and receive a full refund?

Yes, DoubleTree by Hilton Hangzhou East offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hangzhou East cancellation policy on our site for more details about any exclusions or requirements.

DoubleTree by Hilton Hangzhou East Reviews

DoubleTree by Hilton Hangzhou East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 100 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 44 out of 100 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 10 out of 100 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 3 out of 100 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 2 out of 100 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One Great Room & Another OK
I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
ok!
i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast.
Stayed 2 nights in Oct 2019

10/10 Excellent

Conan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my Business Trip in Hangzhou
Hotel looks brand new and is the nicest Doubletree in which I've stayed. There's a multitude of dining, shopping, and bar options within walking distance including an upscale mall across the street. Location was perfect for my business trip, however, tourists might want to stay closer to downtown/sites.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was hard to find the entrance to the hotel, it is part of a larger complex.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Hangzhou
The staff were excellent. Sadly, as it was the holidays, the area was quiet. Food at the buffet was good but wasn't hot - we came a little later
Stayed 2 nights in Feb 2019

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best Double Tree Hilton hotels
The hotel is very nice. Big rooms, kept really clean. Much better than the Double Tree Hilton in USA. They have nice restaurants and a good vegetarian friendly buffer for breakfast. A nice bar to have some good drinks too! The hotel is located at a 5 min walk from a big mall which has pretty much most casual brands and dozens of places to eat (very few veg options). Would definitely suggest this hotel as well as stay here again!
Stayed 1 night in Jan 2019

8/10 Good

Rajesh

Good for business stay
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018