Conrad Hangzhou

5.0 star property
Luxury hotel connected to a shopping centre in Qianjiang New Town with 3 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Conrad Hangzhou

Photo gallery for Conrad Hangzhou

Exterior
Bar (on property)
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Dining
City view

Overview of Conrad Hangzhou

9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
The price is S$261
Price available on 01/04/2024

Check out the area

228 Xinye Road, Jianggan District, Hangzhou, 310016
  • Popular Location大渔铁板烧2 min walk
  • Popular Location仙踪林2 min walk
  • Popular Location澄江咖喱馆2 min walk
  • Popular Location味千拉面2 min walk
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Room options

King Deluxe Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Deluxe River View Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

King Deluxe Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Accessible Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Executive Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Presidential Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 281 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Conrad Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Queen Double Deluxe Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Queen Double Executive Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Queen Double Deluxe River View Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

Executive King River View Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Executive Queen River View Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
TV
Pillow menu
Separate bedroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

Premium Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Twin Deluxe River View Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Queen Double Premium Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

King Premium Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Deluxe Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

King Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

Premier Queen Room

  • Sleeps 2
  • 1 Queen Bed

King Executive Room

  • Sleeps 2
  • 1 Queen Bed

King Deluxe River View Room

  • Sleeps 2
  • 1 Queen Bed

King Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

King Presidential Suite

  • Sleeps 3
  • 1 King Bed

Guestroom (1 bed)

  • Sleeps 2
  • 1 Queen Bed

Premier 2-bed Room

  • Sleeps 2
  • 2 Double Beds

Twin Deluxe Room

  • Sleeps 2
  • 2 Double Beds

Premier Room (2 double beds)

  • Sleeps 2
  • 2 Double Beds

King Conrad Suite

  • Sleeps 2
  • 1 Queen Bed

King Executive River View Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Double Beds

Queen Executive River View Room

  • Sleeps 2
  • 2 Double Beds

Guestroom Double Beds

  • Sleeps 2
  • 2 Double Beds

Deluxe Room - River-View (2 double beds)

  • Sleeps 2
  • 2 Double Beds

Queen Double Executive Room

  • Sleeps 2
  • 2 Double Beds

Twin Deluxe River View Room

  • Sleeps 2
  • 2 Double Beds

Guestroom (King bed)

  • Sleeps 2
  • 1 Queen Bed

Guestroom (2 beds)

  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Hangzhou

Located in Qianjiang New Town neighbourhood, Conrad Hangzhou is connected to a shopping centre. Broken Bridge and Lingyin Temple are notable landmarks, and the area's natural beauty can be seen at West Lake and Xixi Wetland Park. Don't miss out on a visit to Song Dynasty Town.

What's nearby

  • MIXC Mall - 18 min walk
  • West Lake - 5 min drive
  • Hangzhou China Silk Town - 7 min drive
  • Broken Bridge - 7 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Hangzhou Station - 11 min drive
  • Jiangjin Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

Restaurants

  • Pankoo釜山料理 - 10 min walk
  • 禾绿回转寿司 - 5 min walk
  • 笼太仔 - 1 min drive
  • 星巴克 - 5 min drive
  • Do都城 - 1 min drive

About this property

Conrad Hangzhou

Luxury hotel near West Lake
Located close to Wushan Night Market and Hangzhou China Silk Town, Conrad Hangzhou provides a free food/drink shopping service, a terrace and dry cleaning/laundry services. Treat yourself to a body scrub, a deep-tissue massage or a facial at Conrad SPA, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour health club.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and 8 meeting rooms
  • Free newspapers, concierge services and luggage storage
Room features
All 306 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with jetted baths and rainfall showers
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends; CNY 193.20 for adults and CNY 96.60 for children
  • 3 restaurants
  • A bar/lounge
  • Free manager's reception (select days)

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (17,287 square foot of space)

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 419.76 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 193.2 for adults and from CNY 96.6 for children
  • Fee for in-room wireless Internet: CNY 40 (rates may vary)
  • Rollaway bed fee: CNY 419.76 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Conrad Hangzhou Hotel
Conrad Hangzhou Hotel
Conrad Hangzhou Hangzhou
Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Does Conrad Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Conrad Hangzhou?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Conrad Hangzhou on 1 Apr,2024 start from S$260.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Conrad Hangzhou?

Self-parking is free at this property.

What time is check-in at Conrad Hangzhou?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Conrad Hangzhou?

Checkout is at noon.

Where is Conrad Hangzhou located?

Located in Qianjiang New Town, this luxury hotel is within 6 mi (10 km) of Wushan Night Market, West Lake and Hangzhou China Silk Town. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Jiangjin Road Station is 19 minutes by foot and Qianjiang Road Station is 26 minutes.

Conrad Hangzhou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 39 out of 46 reviews" "
Rating 8 - Good. 6 out of 46 reviews" "
Rating 6 - Okay. 0 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jialan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
excellent room service, clean and warm welcome
Stayed 2 nights in Nov 2023

10/10 Excellent

Chuen Lai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
Stayed 1 night in Oct 2023

10/10 Excellent

JimmyZhou

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.
Stayed 3 nights in Dec 2019

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Thumbs Up!
World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!
Stayed 5 nights in Nov 2019

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check in staff friendly and professional... concierge helpful. Gym well equipped... indoor swimming pool looks great. However, you must bring your own swimming cap or buy one from them ... otherwise cannot use the pool... Never heard of such rules in other hotels. Point is this kind of information not published by the hotel in their website. Also , shocked to find that upon entering bedroom, housekeeping did not replace free bottled water in the bathroom, which was partially consumed by previous guests. No writing paper nor envelope in their stationery file, even after I deliberately left file open for housekeeping to discover. Buffet breakfast offer a wide selection of western and local food but it is the same food every morning... one can get bored with same selection every morning. Apart from these teething problems, service attitude very good. Just need more awareness.... after it is a 5 star hotel....
Stayed 3 nights in Nov 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and location
⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules
Stayed 2 nights in Sep 2019

10/10 Excellent

Pang Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
Overall experience was great. The hotel is brand new and the service was wonderful. The rooms were well appointed and the bed/lien was unparalleled. For a US business traveler, I had issues with the hotel’s internet and getting onto my VPN. This was the only hotel I experienced VPN issues at, but the hotel’s IT Director personally helped to address the problem. Jan, the General Manager is also very attentive and welcoming to his guests.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel clean n very nice view good stay for family
Stayed 2 nights in May 2019