Choose dates to view prices

InterContinental Hangzhou, an IHG Hotel

Photo gallery for InterContinental Hangzhou, an IHG Hotel

Exterior
Indoor pool
Room amenity
Minibar, in-room safe, laptop workspace, blackout curtains
View from room

Overview of InterContinental Hangzhou, an IHG Hotel

InterContinental Hangzhou, an IHG Hotel

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016

Explore the area

  • Popular LocationHangzhou City Planning Exhibition Hall11 min walk
  • Popular LocationHangzhou Grand Theatre12 min walk
  • Popular LocationMIXC Mall16 min walk
  • AirportHangzhou (HGH-Xiaoshan Intl.)18 min drive

Room options

About this area

Hangzhou

Near a metro station, InterContinental Hangzhou, an IHG Hotel is in Downtown Hangzhou, a walkable area in Hangzhou with good shopping. Wulin Square and Broken Bridge are notable landmarks, and the area's natural beauty can be seen at West Lake and Hangzhou Botanical Garden. Don't miss out on a visit to Song Dynasty Town. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Chengxing Road Station is 12 minutes on foot.

What's nearby

  • Hangzhou City Planning Exhibition Hall - 11 min walk
  • Hangzhou Grand Theatre - 12 min walk
  • MIXC Mall - 16 min walk
  • Chongyi Church - 2 min drive
  • Zhejiang University Huajiachi Campus - 3 min drive

Getting around

  • Hangzhou Station - 4 min drive
  • Chengxing Road Station - 12 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 18 min drive

Restaurants

  • Do都城 - 12 min walk
  • 市民中心商务餐厅 - 5 min walk
  • 锦香来 - 8 min walk
  • 笼太仔 - 5 min walk
  • 老金老汤面馆 - 12 min walk

About this property

InterContinental Hangzhou, an IHG Hotel

4.5-star luxury hotel located in Downtown Hangzhou
Located close to Wushan Night Market, InterContinental Hangzhou, an IHG Hotel provides a return airport shuttle, a garden and a playground. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and free newspapers
  • A lift, concierge services and tour/ticket information
  • Guest reviews say good things about the proximity to public transport
Room features
All 395 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: CNY 196 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Lake All Day Dining
  • Xianshanyuan Restaurant
  • Lobby Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Playground
  • Sauna
  • Hot tub

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 6 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 196 per person
  • Airport shuttle fee: CNY 20 per person (one-way)
  • Rollaway bed fee: CNY 408.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

Does InterContinental Hangzhou, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 27 Mar,2023, prices found for a 1-night stay for 2 adults at on 29 Mar,2023 start from S$227.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Hangzhou, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Hangzhou, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at InterContinental Hangzhou, an IHG Hotel?

Check-in is from 2:00 PM - 6:00 AM. Late check-in is available during limited hours.

What time is check-out at InterContinental Hangzhou, an IHG Hotel?

Checkout is at noon.

Does InterContinental Hangzhou, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 20 per person applies.

Where is InterContinental Hangzhou, an IHG Hotel located?

Located in Downtown Hangzhou, this luxury hotel is 2.5 mi (4.1 km) from Wushan Night Market and 3.1 mi (5 km) from West Lake. Wulin Square and Broken Bridge are also within 6 mi (10 km). Chengxing Road Station is 12 minutes by foot and Jiangjin Road Station is 15 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 137 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 44 out of 137 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 11 out of 137 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 3 out of 137 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 137 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARZOUQ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022

10/10 Excellent

Eric

Stayed 1 night in Dec 2021

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel
Nice hotel and good service
Stayed 1 night in Jul 2020

8/10 Good

MIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, many choices
Stayed 1 night in Jun 2019

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landmark of the city
amazing hotel with super nice staffs great location, so in love with local area cozy and good variation of breakfast
Stayed 1 night in Jun 2019