10/10 Excellent
MARZOUQ
Travelled with partner
9 Oct,2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MARZOUQ
Stayed 3 nights in Oct 2022
Choose dates to view prices
InterContinental Hangzhou, an IHG Hotel
Photo gallery for InterContinental Hangzhou, an IHG Hotel
Overview of InterContinental Hangzhou, an IHG Hotel
InterContinental Hangzhou, an IHG Hotel
8.8/10 Excellent
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Gym
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016
Explore the area
- Hangzhou City Planning Exhibition Hall11 min walk
- Hangzhou Grand Theatre12 min walk
- MIXC Mall16 min walk
- Hangzhou (HGH-Xiaoshan Intl.)18 min drive
Room options
About this area
Hangzhou
Near a metro station, InterContinental Hangzhou, an IHG Hotel is in Downtown Hangzhou, a walkable area in Hangzhou with good shopping. Wulin Square and Broken Bridge are notable landmarks, and the area's natural beauty can be seen at West Lake and Hangzhou Botanical Garden. Don't miss out on a visit to Song Dynasty Town. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Chengxing Road Station is 12 minutes on foot.
What's nearby
- Hangzhou City Planning Exhibition Hall - 11 min walk
- Hangzhou Grand Theatre - 12 min walk
- MIXC Mall - 16 min walk
- Chongyi Church - 2 min drive
- Zhejiang University Huajiachi Campus - 3 min drive
Getting around
Restaurants
- Do都城 - 12 min walk
- 市民中心商务餐厅 - 5 min walk
- 锦香来 - 8 min walk
- 笼太仔 - 5 min walk
- 老金老汤面馆 - 12 min walk
About this property
InterContinental Hangzhou, an IHG Hotel
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self-parking on site
- Limited on-site parking
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
- 24-hour return airport shuttle (surcharge)
Food and drink
- Breakfast available for a fee: CNY 196 per person
- 3 restaurants
- 1 bar
- 24-hour room service
Restaurants on site
- The Lake All Day Dining
- Xianshanyuan Restaurant
- Lobby Lounge
Things to do
- Fitness centre
- Indoor pool
- Playground
- Sauna
- Hot tub
Family friendly
- Free children's club
- Free cots/infant beds
- Indoor pool
- Laundry facilities
- Playground
- Fridge
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
Business services
- Business centre
- Meeting rooms
Outdoors
- Garden
Spa
- 6 treatment rooms
- Massages
- Massage/treatment rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Braille signage
- Lift
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs available on site
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Dressing gowns
- Deep-soaking bath
- Free toiletries
- Hairdryer
- Private bathroom
- Rainfall showerhead
- Shower/bath combination
- Towels
Entertainment
- LCD TV
- Films for purchase
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Soundproofing
- Turndown service
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See similar properties
Hangzhou
Downtown Hangzhou
Hotel
4 star
Air conditioned
Family-friendly
Guest rating 4+
Policies
Check-in
Check-in from 2:00 PM - 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 408.0 per stay.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately CNY 196 per person
- Airport shuttle fee: CNY 20 per person (one-way)
- Rollaway bed fee: CNY 408.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou
Frequently asked questions
InterContinental Hangzhou, an IHG Hotel Reviews
Reviews
8.8
Excellent
9.0/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Eric
24 Dec,2021
Eric
Stayed 1 night in Dec 2021
10/10 Excellent
Nan
Travelled with family
6 Feb,2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nan
Stayed 1 night in Jan 2021
8/10 Good
Eric
Business traveller
20 Dec,2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eric
Stayed 1 night in Dec 2020
10/10 Excellent
Verified traveller
Business traveller
30 Jul,2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel
Verified traveller
Stayed 1 night in Jul 2020
8/10 Good
MIN
Travelled with group
11 Aug,2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MIN
Stayed 2 nights in Aug 2019
8/10 Good
Verified traveller
10 Jul,2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 3 nights in Jun 2019
8/10 Good
Verified traveller
1 Jul,2019
Verified traveller
Stayed 1 night in Jun 2019
10/10 Excellent
Verified traveller
29 Jun,2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Jun 2019
10/10 Excellent
T
13 Jun,2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landmark of the city
T
Stayed 1 night in Jun 2019
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