Hotels near West Lake

"The Room was very nice The lobby of the hotel is nice and location of the hotel is excellent Staff are very friendly"…""The Room was very nice The lobby of the hotel is nice and location of the hotel is excellent Staff are very friendly"WWW…"

Reviewed on 23 Nov,2019

"we like two things about this hotel. First, its location is unbeatable. It is right next to the West Lake, 2 minutes walk from Yue Fei Temple, Gushan, Xiling Bridge, five minutes from the Louwailou Restaurant where you can have good food with an unparalleled view of the lake. Second, Shangri-La has ..."…""we like two things about this hotel. First, its location is unbeatable. It is right next to the West Lake, 2 minutes walk from Yue Fei Temple, Gushan, Xiling Bridge, five minutes from the Louwailou Restaurant where you can have good food with an unparalleled view of the lake. Second, Shangri-La has ..."WWW…"

Reviewed on 7 Jan,2020

"Everyone is helpful and friendly. They take very good care of me from the moment I arrive until they put me in a taxi to head to my next destination. One of the most pleasant stays. The manager Raymond always takes care of me. Thank you Raymond for your hospitality."…""Everyone is helpful and friendly. They take very good care of me from the moment I arrive until they put me in a taxi to head to my next destination. One of the most pleasant stays. The manager Raymond always takes care of me. Thank you Raymond for your hospitality."WWW…"

Reviewed on 20 Nov,2019

"The property was very comfortable and well situated. Accommodation was most satisfactory and the Staff were superb..."…""The property was very comfortable and well situated. Accommodation was most satisfactory and the Staff were superb..."WWW…"

Reviewed on 26 Nov,2019

"Staff was super helpful with train tickets and internet purchases, especially Ollie Xie. Pool was good size, about 25 m, but only 3 lanes without crowding because of its configuration."…""Staff was super helpful with train tickets and internet purchases, especially Ollie Xie. Pool was good size, about 25 m, but only 3 lanes without crowding because of its configuration."WWW…"

Reviewed on 1 Oct,2019

"service is amazing. one time both our room entrance cards didn t work and an employee was around the corner to take them to the front desk for us and then brought back the cards to our room after. we feel very safe in the hotel. one time it was raining and we passed by an employee outside who offered ..."…""service is amazing. one time both our room entrance cards didn t work and an employee was around the corner to take them to the front desk for us and then brought back the cards to our room after. we feel very safe in the hotel. one time it was raining and we passed by an employee outside who offered ..."WWW…"

Reviewed on 21 Oct,2016

"Found the hotel after walking past the door three times, it looks like a travel agency. Check in was a challenge, staff were not really helpful. The room selled like an ashtray, the lobby was worse."…""Found the hotel after walking past the door three times, it looks like a travel agency. Check in was a challenge, staff were not really helpful. The room selled like an ashtray, the lobby was worse."WWW…"

Reviewed on 30 Oct,2013

"Hotel is located on a large lakeside historic property. Staff is excellent, the breakfast buffet is great. However it is a dated resorted, the room furnishings bear no resemblance to the photos. Bathrooms showing some age. Not within walking distance, it is a secure, secluded resort. An excellent ..."…""Hotel is located on a large lakeside historic property. Staff is excellent, the breakfast buffet is great. However it is a dated resorted, the room furnishings bear no resemblance to the photos. Bathrooms showing some age. Not within walking distance, it is a secure, secluded resort. An excellent ..."WWW…"

Reviewed on 22 Nov,2019

"位於西湖邊的酒店本身已經是景點，有歷史價值。杭州舉行 G20 時翻新過現在保持得還不錯。他們有司機可以包車作一日游，價錢合理。"…""位於西湖邊的酒店本身已經是景點，有歷史價值。杭州舉行 G20 時翻新過現在保持得還不錯。他們有司機可以包車作一日游，價錢合理。"WWW…"

Reviewed on 15 Nov,2019

"The only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz."…""The only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz."WWW…"

Reviewed on 18 Oct,2017