Find Hangzhou Hotels with Free Airport Shuttle

"Staff was nice and helpful. However, the hotel is too old, and looks very run down. At around 1am, a rat appeared from behind the cabinets and scurried around behind the cabinets for a bit. I quickly asked staff for a different room. They told me there was none so i just told them to take me to the airport because no way i was going to sleep in a room with a rat scurring around. The front desk quickly got me another room and it was ok from there on. The pictures and reviews they post are...

"I was given to a room with no windows, at ground floor. Of course I could request to change but my purpose of stay is just one night for my transit. It look like a square box. Intend to call front desk through the room phone but phone without line number instructions."