Luxury family-friendly hotel near Ningbo Gu Storey
Located close to Tianyige Pavilion and Nantang Old Street, Shangri-La Ningbo provides a coffee shop/cafe, a garden, and a hair salon. Treat yourself to hydrotherapy, a body treatment, or aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, Asian cuisine, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
An indoor pool and a children's pool, with sun loungers
Free self parking and extended parking
Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
An electric car charging station, express check-out, and express check-in
Room features
All 562 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More amenities include:
Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
Bathrooms with rainfall showers and designer toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free extended parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 128 for adults and CNY 64 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Lobster Bar and Grill
Shang Palace
Yi Cafe
Things to do
2 hot tubs
2 outdoor tennis courts
Children's pool
Free children's club
Full-service spa
Health club
Indoor pool
Sauna
Steam room
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting rooms
Outdoors
Garden
In a regional park
On a river
Pool loungers
Full-service spa
9 treatment rooms
Aromatherapy
Body scrubs
Facials
Hydrotherapy
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Braille/raised signage
Lift (120 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchairs on site
More
1 building
34 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 2009
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Tempur-Pedic mattress
Bathroom
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
37-inch LCD TV with premium satellite channels
IPod dock
Food and drink
24-hour room service
Free bottled water
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per night
Cribs (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
Airport shuttle fee: CNY 380 per vehicle (one-way)
Rollaway bed fee: CNY 350 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Ningbo Shangri-La
Ningbo Shangri-La Hotel
Shangri-La Hotel Ningbo
Shangri-La Ningbo
Shangri-La Ningbo Hotel
Shangri La Hotel Ningbo
Shangri-La Ningbo Hotel
Shangri La Hotel Ningbo
Shangri-La Ningbo Ningbo
Shangri-La Ningbo Hotel Ningbo
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Shangri-La Ningbo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 161 out of 272 reviews
10 - Excellent
161
Rating 8 - Good. 76 out of 272 reviews
8 - Good
76
Rating 6 - Okay. 18 out of 272 reviews
6 - Okay
18
Rating 4 - Poor. 10 out of 272 reviews
4 - Poor
10
Rating 2 - Terrible. 7 out of 272 reviews
2 - Terrible
7
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10
Great location
Dawei
Stayed 1 night in Apr 2025
10/10
Great hotel, very nice staff
Julia
Stayed 2 nights in Nov 2024
10/10
Mr. Li from the concierge was supper helpful.
Beta Yuhong
Stayed 2 nights in Mar 2025
10/10
Nice
Julia
Stayed 5 nights in Mar 2025
10/10
Very nice hotel. Nice staff and very nice rooms.
Anders
Stayed 4 nights in Oct 2024
10/10
Breakfast really incredible and very good choice and seevice.
View from the room to the river very nice
Mirko
Stayed 1 night in Oct 2024
8/10
The river view room has fantastic river views, especially at night. Very good location , walking distance to most of famous sightsees. However the previous customers must have smoked inside the room, we made complaint to the hotel, it took them the whole day to make the heavy smoking smell away.
Heng
Stayed 2 nights in May 2024
10/10
We enjoyed our stay at Shangri-La throughly. Staffs are friendly and professional and the hotel is very clean. Swimming pool and its changing rooms are well maintained. Alva of horizon club lounge is the highlight of our stay. It’s nice to see her with a big smile in the morning and her attention to details is amazing.
Jennifer
Stayed 2 nights in Nov 2023
8/10
It’s fine been at better sister hotels
Cleaner keeps forgetting stuff for the bathroom either towels or amenities
Good room
Good enough breakfast but always a rush to get food literally
anil
Stayed 2 nights in Apr 2024
4/10
Room and bathroom needs an upgrade
Cesar
10/10
The rooms needs an update
Cesar
6/10
I stay here only because I like the breakfast which seems to have gone downward in the last years…. Quality of the food product has noticeably changed for the worse.
Mark
Stayed 3 nights in May 2023
2/10
Shangri-La is one of my favorite hotel chain in China.
This one is just not the one I imagined.
Very aged restaurant. Need FULL renovation very soon.
The staff as club lounge didn't even noticed me. No one cared about me there. One thing I still like was the view from the club lounge. I had to go the the restaurant down stair as the food collection was not good at all. Even the food at the restaurant also was not satisfactory.