Park Hyatt Hangzhou

Photo gallery for Park Hyatt Hangzhou

Lobby
Indoor pool
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Park Hyatt Hangzhou

Park Hyatt Hangzhou

4.5 star property

4.8/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020

Explore the area

  • Popular LocationMIXC Mall4 min walk
  • Popular LocationHangzhou Grand Theatre5 min walk
  • Popular LocationChongyi Church6 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)28 min drive

Choose dates to view prices

About this area

Hangzhou

Located in Jianggan neighbourhood, Park Hyatt Hangzhou is connected to a shopping centre. Hu Xueyan Former Residence and Qinghefang Old Street are local landmarks, and the area's natural beauty can be seen at No.2 Park and West Lake. Xihu Tiandi and Zhejiang Museum of Natural History are also worth visiting.

What's nearby

  • MIXC Mall - 4 min walk
  • Hangzhou Grand Theatre - 5 min walk
  • Chongyi Church - 6 min drive
  • Zhejiang University Huajiachi Campus - 6 min drive
  • Wushan Night Market - 12 min drive

Getting around

  • Hangzhou Station - 5 min drive
  • Longxiangqiao Station - 6 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

About this property

Park Hyatt Hangzhou

Luxury hotel connected to a shopping centre in Hangzhou with 3 restaurants
This smoke-free hotel features 3 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a conference centre are on-site.
Park Hyatt Hangzhou offers 237 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 218 for adults and CNY 108 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (9849 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 218 for adults and CNY 108 for children (approximately)
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 33 out of 42 reviews
5 - Excellent 79%
Rating 4 - Good. 8 out of 42 reviews
4 - Good 19%
Rating 3 - Okay. 1 out of 42 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 42 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 42 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Stayed 2 nights in Jul 2020

5/5 Excellent

Stayed 2 nights in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has wonderful breakfast, great bed, excellent room very clean and calm
Stayed 6 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Stayed 6 nights in Mar 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
Stayed 3 nights in Mar 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby loungeโ€™s lady singer is disappointing. Bad attitude.
Stayed 2 nights in May 2018