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Jen Hangzhou By Shangri-La

4.0 star property

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You can look forward to a bar, conference space and a full-service spa at Jen Hangzhou By Shangri-La. For some rest and relaxation, visit the sauna or steam room, and indulge in hydrotherapy, a body treatment or a hot stone massage. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room, City View

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room (Urban | Panoramic View)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Room, City View

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Room, Garden View

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Suite, Terrace (Urban)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Gongshu neighbourhood, Jen Hangzhou By Shangri-La is connected to a shopping centre. Zhejiang Museum of Natural History and Zhejiang Science and Technology Museum are cultural highlights, and travellers looking to shop may want to visit Hangzhou Tower Shopping Mall and Hangzhou China Silk Town. Westlake Culture Plaza and Hangzhou Botanical Garden are also worth visiting. Visit our Hangzhou travel guide
Map
No. 66 Zhongzhou Road, Gongshu District, Hangzhou, Zhejiang, 310004

What's nearby

  • Wulin Square
    4 min drive - 4.8 km
  • Hangzhou Tower Shopping Mall
    4 min drive - 4.8 km
  • Hangzhou Peace International Convention and Exhibition Center
    5 min drive - 3.9 km
  • Westlake Culture Plaza
    5 min drive - 4.2 km
  • Hangzhou China Silk Town
    5 min drive - 5.2 km

Getting around

  • East Railway Station (East Square) Station
    10 min drive
  • Daguan Station
    10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    40 min drive

Restaurants

  • KFC 肯德基
    12 min walk
  • KFC (肯德基)
    6 min walk
  • 椰子鸡风情餐厅
    18 min walk
  • Costa Coffee (咖世家)
    5 min walk
  • 牛二饭庄
    15 min walk

About this property

Jen Hangzhou By Shangri-La

  • Upscale hotel near West Lake
  • Consider a stay at Jen Hangzhou By Shangri-La and take advantage of a bar, conference space and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in hydrotherapy, a body treatment or a hot stone massage. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Buffet breakfast (surcharge), express check-in and a 24-hour front desk
    • A lift, a porter/bellboy and a TV in reception
    • Smoke-free property, multilingual staff and meeting rooms
  • Room features
  • All 176 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as perks such as free WiFi and bathrobes.
  • Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 168 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 2,583 square feet of conference space

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's SL.COM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Jen Hangzhou By Shangri-La have a pool?

Yes, this property has an indoor pool.

Is Jen Hangzhou By Shangri-La pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Jen Hangzhou By Shangri-La?

Check-in start time: 2:00 PM; check-in end time: 12:30 AM. After-hours check-in is not available.

What time is check-out at Jen Hangzhou By Shangri-La?

Checkout is at noon.

Where is Jen Hangzhou By Shangri-La located?

Located in Gongshu, this spa hotel is within 3 miles (5 km) of Westlake Culture Plaza, Hangzhou Peace International Convention and Exhibition Center and Wulinmen Wharf. Zhejiang Museum of Natural History is 2.9 mi (4.6 km) away. Daguan Station is 10 minutes by foot and Xiangji Temple Station is 15 minutes.

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