Located near Hoan Kiem Lake, VNAHOMES APARTHOTEL offers a seamless blend of comfort and convenience. Unwind in the gym or catch up on work at the coworking spaces, while enjoying free in-room WiFi. With a 24-hour front desk, luggage storage, and helpful staff to assist with tour tickets.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Kitchen
Washing machine
Dryer
Free Wi-Fi
Air-conditioning
Gym
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Located in Tay Ho neighbourhood, VNAHOMES APARTHOTEL is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Hanoi Botanical Garden and Ho Tay Water Park are also worth visiting. Visit our Hanoi travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
VNAHOMES APARTHOTEL
This apartment building features a fitness centre, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as a pillow menu and slippers. Change of towels is available on request.
VNAHOMES APARTHOTEL offers 20 air-conditioned accommodations with washers/dryers and minibars. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and rice cookers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the apartment include a fitness centre.
43-inch flat-screen TV with premium cable channels
Netflix
Streaming services
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Coworking space
Desk chair
Laptop workspace
Comfort
Air conditioning
Fan
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Hardwood flooring in room
Lift
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible registration desk
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Daily housekeeping
Free bottled water
Guidebooks
Iron/ironing board
Local maps
Lockers
Luggage storage
Proposal/romance packages
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
Connected to a shopping centre
Near the airport
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
20 units
Bed sheets changed on request
Individual furnishings
Soundproofing
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 300000.0 per day.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 300000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
VnaHomes ApartHotel Hanoi
VnaHomes ApartHotel Aparthotel
VnaHomes ApartHotel Aparthotel Hanoi
Frequently asked questions
Is VNAHOMES APARTHOTEL pet-friendly?
No, pets are not allowed at this property.
How much is parking at VNAHOMES APARTHOTEL?
Motorbike parking only.
What time is check-in at VNAHOMES APARTHOTEL?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at VNAHOMES APARTHOTEL?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does VNAHOMES APARTHOTEL provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 500000 per vehicle applies.
Where is VNAHOMES APARTHOTEL located?
Located in Tay Ho, this apartment building is within 2 miles (3 km) of West Lake, Museum of Ethnology and Vietnam Museum of Ethnology. Hanoi Botanical Garden and Lotte Center Hanoi are also within 2 miles (3 km).
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Reviews
VNAHOMES APARTHOTEL Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 55 out of 81 reviews
10 - Excellent
55
Rating 8 - Good. 18 out of 81 reviews
8 - Good
18
Rating 6 - Okay. 7 out of 81 reviews
6 - Okay
7
Rating 4 - Poor. 0 out of 81 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 81 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Celia
11 Jan, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location; excellent and helpful staff; very clean
Celia
Stayed 3 nights in Jan 2026
6/10 Okay
Kam Kwan
26 Dec, 2025
Liked: Communication
Disliked: Property conditions & facilities
The staff are so helpful and friendly.
The rooms needed to update, the furniture and fitting are a little tired.
Kam Kwan
Stayed 4 nights in Dec 2025
10/10 Excellent
Ntuj Tsim
7 Dec, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The beds are a bit firm. But overall awesome place to stay if you want to be around the westlake area and still have a lot of peace and quiet.
Ntuj Tsim
Stayed 14 nights in Nov 2025
10/10 Excellent
Peter
28 May, 2024
Liked: Cleanliness, room comfort
Good hotel in a good location
Peter
Stayed 10 nights in May 2024
10/10 Excellent
Matthew
26 Feb, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing experience. Great property in perfect location with helpful and friendly staff. Highly recommend- will be staying here on my next visit to Hanoi
Matthew
Stayed 7 nights in Feb 2025
10/10 Excellent
Thanh Thu
19 Jun, 2025
Liked: Cleanliness, room comfort, communication
Modern apartment. Great neighbourhood. Very clean
Thanh Thu
Stayed 3 nights in Feb 2025
10/10 Excellent
Kess
10 May, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room very friendly staff, not too much to do in the surrounding area we had to drive to go places but really not too far
Kess
Stayed 2 nights in Apr 2024
10/10 Excellent
Hari
18 Dec, 2024
Liked: Cleanliness, room comfort, communication
Great facility
Best place to stay in Hanoi. Excellent staff and wonderful facility. Would recommend to anyone looking for a hotel but want it more personal. I will return when I visit Hanoi again.
Hari
Stayed 4 nights in Dec 2024
10/10 Excellent
Okuyama
13 Sept, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff there were really nice
I was very thankful for their amazing service!
Okuyama
Stayed 2 nights in Sep 2024
10/10 Excellent
Michael
22 Dec, 2023
Liked: Cleanliness, property conditions & facilities, communication
Everything was great. Staff is super friendly and helpful and it's a nice place to stay. It's very near the lake and in a quiet neighborhood. I would certainly stay here again.
Michael
Stayed 5 nights in Dec 2023
10/10 Excellent
Ravi
25 May, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great apartment very cost effective. Staff were very helpful.
Ravi
Stayed 3 nights in May 2024
10/10 Excellent
Wai Leuk
2 Oct, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is the best hotel I have ever lived. They provided very nice services, polite, helpful and their room is big, clean, beautiful with a lot of useful items like kitchen and washing machine. The price of the hotel also is excellent.
Wai Leuk
Stayed 7 nights in Sep 2023
10/10 Excellent
Kim
9 May, 2024
Liked: Cleanliness, room comfort, communication
Room was very good and comfortable, staff were kind and helpful. They clean the rooms every day if needed
Kim
Stayed 12 nights in Apr 2024
8/10 Good
Trung
6 Jan, 2025
Liked: Room comfort, communication
Good
The people was nice. A lot of coffee shops near, but no restaurant near by.
Trung
Stayed 6 nights in Dec 2024
10/10 Excellent
Cuong
10 Oct, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice hotel to stay in and conveniently explore Hanoi, especially the West Lake area. Other attractions nearby or even the Old Town (Phố Cổ) are within walkable distances or just a short ride. I especially appreciated the attentive and courteous service.
Cuong
Stayed 7 nights in Oct 2023
10/10 Excellent
Shobha
29 Apr, 2024
Liked: Cleanliness, room comfort, communication
Great place
Property was very comfortable especially with washer and dryer but only in the new units.
But it was a bit far so we had more transport expense.
Shobha
Stayed 1 night in Apr 2024
10/10 Excellent
Asuquo
6 Dec, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed for 4 nights. The property and the unit i booked looked exactly like pictures advertised. Reception staff spoke English and were helpful. Grocery shopping and cafes dotted around. Good neighborhood and walkable to attractions although we used the app Grab a lot. Room was neat, spacious, modern, and came with all the amenities we needed. Each unit has its own wifi. Will definitely recommend and stay again.
Asuquo
Stayed 4 nights in Dec 2023
10/10 Excellent
Liz
3 Oct, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, plenty of room. Only issue we had was there was a cafe/restaurant outside blasting music until late. The bedroom in the back was fine with the noise but in the front bedroom it was loud. There is some really cute cafes close by which is nice. Apart from the music that stopped at about midnight it was fantastic.
Liz
8/10 Good
Jodie
22 Jan, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cozy apartment-style hotel. Friendly staff & clean room. Great for long stays. Room is equipped with a microwave, stove, and washer machine. However, you have to hang dry your clothes. AC blows cold & free Netflix.Lots of cafes nearby for morning coffee. About 20 minutes to the center.
Overall, we enjoyed our stay despite not having a view (no window/balcony) since we booked standard.
Jodie
Stayed 4 nights in Jan 2024
10/10 Excellent
Adam
20 Feb, 2024
Liked: Cleanliness, room comfort, communication
Tremendous value. Friendly staff. 10/10
Would I stay here again? Absolutely
If there are any issues the staff will do its best to resolve it. Only negative thing I can say is the dog next door has a bad attitude.
Adam
Stayed 19 nights in Jan 2024
8/10 Good
Jhenyi
29 Jan, 2024
Liked: Cleanliness, room comfort, communication
Nice room, wonderful service, but a bit far.
The room has big space with kitchen, living room and bedroom. The washing machine has no function for dry, it will be wet and dripping when you want to take them out!
Here is not the old town section, so it takes 15-20mins to the old town.
But the lake is nearby. Lovely walk.
Jhenyi
Stayed 5 nights in Jan 2024
10/10 Excellent
Celine
7 Dec, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
My partner and I booked this accommodation for 1 week in Hanoi. We felt at home whilst being away, and that is thanks to VNAHome Hotels.
1. The location is walking distance to Ho Tay. It has plenty of coffee shops around, which we ended up spending most of our time for breakfast or post-dinner.
2. Staff was friendly and reliable. There was always 2 staff at the reception and they would help with our queries rapidly. They speak fluent english and would keep in touch with you via Whatsapps.
3. The appartment was so spacious, and well furnished. The laundry machine was available too, so we could have clean clothes every day.
The few downsides were that the a. walls were a tad thin, so you could hear your neighbours sometimes. Not a huge deal to be honest, as we still fell asleep really well; b. the air con started to smell a bit unusual after awhile!
But overall, I'd still recommend this place for value for money and location. Thank you for taking care of us!
Celine
Stayed 6 nights in Nov 2023
8/10 Good
John
21 Jan, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
everything you need for a homestay.
John
Stayed 2 nights in Jan 2026
10/10 Excellent
William
4 Aug, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay in a city. The room was spacious and clean. The AC made the heat of the day seem like a half forgotten memory. Not to mention the staff, always friendly, with big smiles, and happy to accommodate any reasonable request you may ask them. 10/10 would stay again. This is a good one.
William
Stayed 4 nights in Jul 2025
10/10 Excellent
Tim
21 Jun, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication