Check in was fast and smooth. Staff was very professional and efficient . Everything was explained clearly and were very proactive in providing all necessary information . Room was fantastic but one flaw was when in the room if you are not on the hotel’s wifi, the phone signal is rather poor so that’s the only thing I would say that needs improvement .
Check in was fast and smooth. Staff was very professional and efficient . Everything was explained clearly and were very proactive in providing all necessary information . Room was fantastic but one flaw was when in the room if you are not on the hotel’s wifi, the phone signal is rather poor so that’s the only thing I would say that needs improvement .
Jim Hwee Kiat
Reviewed February 5, 2026Reviewed February 5, 2026
Exceptional hotel with amazing staff from being welcomed on arrival by the doorman, quick and efficient check-in, an upgrade to a suite, excellent quality food for in-room dining, full western and Asian buffet available for breakfast plus pleasant and efficient staff serving.
For those that gym or bodybuilder the dumbells are in excess of 20kgs, a rarity in most hotel fitness rooms. This hotel has a GYM, not a fitness room.
Check-out was very efficient as well.
Exceptional hotel with amazing staff from being welcomed on arrival by the doorman, quick and efficient check-in, an upgrade to a suite, excellent quality food for in-room dining, full western and Asian buffet available for breakfast plus pleasant and efficient staff serving.
For those that gym or bodybuilder the dumbells are in excess of 20kgs, a rarity in most hotel fitness rooms. This hotel has a GYM, not a fitness room.
Check-out was very efficient as well.
Even though I had already made full payments for the hotel stay via Hotels.com, the staff at the front desk argued with me and said otherwise. Not wanting any trouble overseas and in a rush for my flight, I let them double charge me. Have written in for a refund but have not gotten any response yet.
Even though I had already made full payments for the hotel stay via Hotels.com, the staff at the front desk argued with me and said otherwise. Not wanting any trouble overseas and in a rush for my flight, I let them double charge me. Have written in for a refund but have not gotten any response yet.
Super friendly and helpful operators. Very near the airport so it is great for those with early flight. Provide basic essential for a good night sleep. The operator can even provide a fairly good dinner too upon request.
Super friendly and helpful operators. Very near the airport so it is great for those with early flight. Provide basic essential for a good night sleep. The operator can even provide a fairly good dinner too upon request.
Anonymous traveller
Reviewed December 20, 2024Reviewed December 20, 2024
Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max.
In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing...
Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max.
In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing...
Stayed for 1 night as I was rushing to get back home due to a medical emergency. Requested for a non-smoking room and was give one on the 18th floor with good views. The counter staff at the check-in was good and receptionist was kind enough to help me book a taxi in the freezing -23 degrees temperature to a local restaurant for dinner and told us the exact fare to pay (to avoid being scalped) as the in house restaurant was closed. Breakfast was not too bad with a choice of traditional...
Stayed for 1 night as I was rushing to get back home due to a medical emergency. Requested for a non-smoking room and was give one on the 18th floor with good views. The counter staff at the check-in was good and receptionist was kind enough to help me book a taxi in the freezing -23 degrees temperature to a local restaurant for dinner and told us the exact fare to pay (to avoid being scalped) as the in house restaurant was closed. Breakfast was not too bad with a choice of traditional...
Anonymous traveller
Reviewed December 27, 2019Reviewed December 27, 2019
Yes, there are holiday rentals in Harbin close to Volga Manor, or you can select a more secluded option if you're looking for a relaxing stay. Discover why Harbin is known for its churches.
Make sure you have time to check out the water park while you're in the area.
What can I see and do in Harbin?
Family-friendly attractions include Volga Manor and Harbin Amusement Park, whereas Zhaolin Park and Maoer Mountain are a couple of great spots to enjoy the outdoors. While here, Jihua Changshoushan Ski Resort and Yabuli Yawangsi Ski Resort are other places worth a visit.
What are holiday rentals like in Harbin?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Harbin. Holiday rentals feature amenities like laundry facilities and kitchens so your stay will be comfortable. If you're concerned about a sanitised environment, a holiday rental can provide a sense of security away from shared hotel lifts and busy lobbies while still allowing you the enjoyment of travel. You'll also find more space in a holiday rental than in a hotel, which makes a holiday rental an attractive choice for a small group gathering.