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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Guest reviews

4.0 out of 5 Very good
123 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationCentral Festival Hatyai7 min walk
Popular LocationRed Mountain Driving Range17 min walk
Popular LocationRajyindee Hospital19 min walk
AirportHat Yai (HDY-Hat Yai Intl.)14 min drive

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  • Deluxe Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Twin Room

    4.6/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Landmark Suite With Panorama View

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsLandmark Suite With Panorama View
  • Room (Smart Deluxe King Room)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsRoom (Smart Deluxe King Room)
  • Super Deluxe King Room

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsSuper Deluxe King Room
  • Skyline Suite Mountain View

    4.4/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsSkyline Suite Mountain View

About this area

Hat Yai

In the city centre, Crystal Hotel Hat Yai is in an area with good shopping. Travellers who have shopping on the agenda can visit Lee Garden Plaza and Central Festival Hatyai.
Visit our Hat Yai travel guide
View in a map
Popular Location

What's nearby

  • Central Festival Hatyai - 7 min walk
  • Red Mountain Driving Range - 17 min walk
  • Rajyindee Hospital - 19 min walk
  • Songkhla Nakarin Hospital - 4 min drive
  • Odean Shopping Mall - 11 min drive

Getting around

  • Hat Yai Railway Station - 5 min drive
  • AirportHat Yai (HDY-Hat Yai Intl.) - 14 min drive

Restaurants

  • Where to eat
  • Bottega – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Crystal Hotel Hat Yai

4-star hotel, walk to Central Festival Hatyai
A restaurant, an outdoor pool and a fitness centre are available at this hotel. Free breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a spa tub are on-site. All 164 soundproofed rooms feature free WiFi and minibars. Comforts include Egyptian cotton sheets and pillow menus, and guests will also find conveniences such as fridges and coffee makers.
Crystal Hotel Hat Yai offers 164 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Frequently asked questions

Can I cancel my reservation for free at Crystal Hotel Hat Yai and receive a full refund?
Yes, Crystal Hotel Hat Yai offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Hotel Hat Yai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crystal Hotel Hat Yai?
As of 23 Oct,2020, prices found for a 1-night stay for 2 adults at Crystal Hotel Hat Yai on 25 Oct,2020 start from SG$59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crystal Hotel Hat Yai have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Crystal Hotel Hat Yai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crystal Hotel Hat Yai?
Self-parking is free at this property.
What time is check-in at Crystal Hotel Hat Yai?
Check-in is from 2 PM to 2 AM.
What time is check-out at Crystal Hotel Hat Yai?
Checkout is at noon.
Does Crystal Hotel Hat Yai provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crystal Hotel Hat Yai located?
Located in the heart of Hat Yai, this hotel is within a 10-minute walk of Asean Night Bazaar and Central Festival Hatyai. Lee Garden Plaza and Songkhla Nakarin Hospital are also within 2 miles (3 km).
4.0
Very good
5 - Excellent
39
4 - Good
53
3 - Okay
21
2 - Poor
7
1 - Terrible
3

4.2/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not near town but the saving grace is that it's opposite Central Festival which provides an excellent shopping experience. Cleanliness is definitely a plus point with this hotel. The pool and gym seems kind of waste as not many guests are using. The breakfast spread is mediocre at best as the selection doesn't change much. Otherwise this is an ideal hotel for those who doesn't like crowd and just want a peaceful stay in Hatyai.
Stayed 3 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/5 Poor

Travelled with family and small children
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Few unique that is different from other hotels i visited with Expedia booking. They charge a 5yr old for breakfast They take room deposit by only cash I stayed level4, the ballroom’s music was clearly heard and made my night till 12am! And they cant do anything about it. The Expedia message to hotel, they dun even reply, not sure if thats even something they use or work with
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

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