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Crystal Hotel Hat Yai

Photo gallery for Crystal Hotel Hat Yai

Primary image
Outdoor pool
Pool
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Crystal Hotel Hat Yai

Crystal Hotel Hat Yai

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110

Explore the area

  • Popular LocationCentral Festival Hatyai7 min walk
  • Popular LocationRajyindee Hospital19 min walk
  • Popular LocationPrince of Songkla University Hatyai Campus7 min drive
  • AirportHat Yai (HDY-Hat Yai Intl.)14 min drive

Choose dates to view prices

About this area

Hat Yai

In the city centre, Crystal Hotel Hat Yai is in an area with good shopping. Central Festival Hatyai and Asean Night Bazaar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hat Yai Municipal Park and Tinsulanon Park.

What's nearby

  • Asean Night Bazaar - 7 min walk
  • Central Festival Hatyai - 7 min walk
  • Red Mountain Driving Range - 17 min walk
  • Rajyindee Hospital - 19 min walk
  • Prince of Songkla University Hatyai Campus - 7 min drive

Getting around

  • Hat Yai Railway Station - 5 min drive
  • Hat Yai (HDY-Hat Yai Intl.) - 14 min drive

About this property

Crystal Hotel Hat Yai

4-star hotel near Songkhla Nakarin Hospital
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site.
Crystal Hotel Hat Yai offers 164 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free breakfast available daily 7:00 AMโ€“10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bottega

Things to do

  • Children's pool
  • Fitness centre
  • Playground
  • Hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 40 out of 127 reviews
5 - Excellent 31%
Rating 4 - Good. 55 out of 127 reviews
4 - Good 43%
Rating 3 - Okay. 22 out of 127 reviews
3 - Okay 17%
Rating 2 - Poor. 7 out of 127 reviews
2 - Poor 6%
Rating 1 - Terrible. 3 out of 127 reviews
1 - Terrible 2%

4.2/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Sweep your room
Was a nice hotel with great service. Nice bar/restaurant area but only downside was the room which was a little dirty. Looked to not have been swept properly with hair and dust on the floor in the bedroom and bathroom. Not too bad though. Nice swimming pool, but getting drinks was a little slow as bar was closed so the attendant had to keep running to the bar downstairs to bring the drinks.
Stayed 1 night in Nov 2021

3/5 Okay

Business traveller
Mediocre at best
For the price, I expected more. The rooms were small with few amenities. Very basic setup for such a large hotel that does banquets, weddings, etc. The only useful feature is that it's across the street from a shopping center with plenty of food. There is just nothing I can say that was good about the stay
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Liked: Cleanliness, room comfort
Room is clean, but itโ€™s quite old unlike the display picture. Hotel is opposite to the shopping mall so itโ€™s walkable distance for shopping. Breakfast is okay.
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020