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Crystal Hotel Hat Yai

Photo gallery for Crystal Hotel Hat Yai

Terrace/patio
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Landmark Suite With Panorama View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Skyline Suite Mountain View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Crystal Hotel Hat Yai

Crystal Hotel Hat Yai

4.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110

Explore the area

  • Popular LocationDiana Shopping Complex16 min walk
  • Popular LocationRajyindee Hospital19 min walk
  • Popular LocationPrince of Songkla University Hatyai Campus19 min walk
  • AirportHat Yai (HDY-Hat Yai Intl.)14 min drive

Room options

About this area

Hat Yai

In the city centre, Crystal Hotel Hat Yai is in an area with good shopping. Central Festival Hatyai and Asean Night Bazaar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hat Yai Municipal Park and Songkhla Lake.

What's nearby

  • Central Festival Hatyai - 3 min walk
  • Diana Shopping Complex - 16 min walk
  • Red Mountain Driving Range - 17 min walk
  • Rajyindee Hospital - 19 min walk
  • Prince of Songkla University Hatyai Campus - 19 min walk

Getting around

  • Hat Yai Railway Station - 5 min drive
  • Hat Yai (HDY-Hat Yai Intl.) - 14 min drive

About this property

Crystal Hotel Hat Yai

4-star hotel in the business district
You can look forward to free breakfast, a round-trip airport shuttle and a poolside bar at Crystal Hotel Hat Yai. For some rest and relaxation, visit the hot tub. The on-site restaurant, Bottega, features international cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Luggage storage, a computer station and free newspapers
  • Wedding services, ATM/banking services and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 164 rooms boast comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning. Guests reviews say good things about the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free breakfast available daily 7:00 AMโ€“10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bottega

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Frequently asked questions

Does Crystal Hotel Hat Yai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 3 Dec,2022, prices found for a 1-night stay for 2 adults at on 11 Dec,2022 start from S$62.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Hotel Hat Yai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Hotel Hat Yai?

Self-parking is free at this property.

What time is check-in at Crystal Hotel Hat Yai?

Check-in is from 2 PM - 2 AM.

What time is check-out at Crystal Hotel Hat Yai?

Checkout is at noon.

Does Crystal Hotel Hat Yai provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Hotel Hat Yai located?

Located in the heart of Hat Yai, this hotel is within a 10-minute walk of Central Festival Hatyai, Asean Night Bazaar and Greenway Garden Center. Hat Yai City Passenger Terminal and Diana Shopping Complex are also within 1 mile (2 km).

Overall score and ratings

8.0

Very good

Rating 10 - Excellent. 40 out of 130 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 57 out of 130 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 23 out of 130 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 7 out of 130 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 3 out of 130 reviews" "
" "2 - Terrible 2%

8.4/10

Cleanliness

7.6/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Okay

Mun Yee, SELANGOR
Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Stayed 7 nights in Jun 2022

8/10 Good

Anish
Liked: Staff & service, property conditions & facilities, room comfort
Sweep your room
Was a nice hotel with great service. Nice bar/restaurant area but only downside was the room which was a little dirty. Looked to not have been swept properly with hair and dust on the floor in the bedroom and bathroom. Not too bad though. Nice swimming pool, but getting drinks was a little slow as bar was closed so the attendant had to keep running to the bar downstairs to bring the drinks.
Stayed 1 night in Nov 2021

6/10 Okay

David
Business traveller
Mediocre at best
For the price, I expected more. The rooms were small with few amenities. Very basic setup for such a large hotel that does banquets, weddings, etc. The only useful feature is that it's across the street from a shopping center with plenty of food. There is just nothing I can say that was good about the stay
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller
Business traveller
Liked: Cleanliness, room comfort
Room is clean, but itโ€™s quite old unlike the display picture. Hotel is opposite to the shopping mall so itโ€™s walkable distance for shopping. Breakfast is okay.
Stayed 1 night in Aug 2020

10/10 Excellent

Eugene
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not near town but the saving grace is that it's opposite Central Festival which provides an excellent shopping experience. Cleanliness is definitely a plus point with this hotel. The pool and gym seems kind of waste as not many guests are using. The breakfast spread is mediocre at best as the selection doesn't change much. Otherwise this is an ideal hotel for those who doesn't like crowd and just want a peaceful stay in Hatyai.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller
Stayed 3 nights in Feb 2020

8/10 Good

SHIN YUN
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020